Tech Support & Discussions Forum
Extreme Tech Support tech help and support forums. If you have problems with your your computer, tablet, Ipad, iPhone, Android device, wearable gear or any other device post in this forum and we will help you. If you just want to discuss the latest and greatest that tech has to offer you can do that here also. No question will be unanswered. No topic will be ignored.
97798 topics in this forum
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Recover your MS Windows machine from Browser Pop-up/Adware/Ransomware/Trojan adware and from frost screen.
by Guest Chetan Kochhar- 0 replies
- 49 views
We published this article because many of our customers have reported such problems where, their computer screen encountered a pop-up error/Trojan adware, derived through a browser after visiting unidentified/unverified/unlicensed website(s) or driven through various search engine add-ins, which usually display a misleading message using counterfeit interests threating the security of your machine or towards identity theft. Identification: A message shows up on a computer screen usually through a browser, which may include disabling general keyboard and mouse functions with a frost screen Continue reading...
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Blocked laptop.
by Guest s taylor-grey- 0 replies
- 46 views
My laptop have been locked. Is say that my IP address has been used without my permission and I need to phone the number to get it unlocked. Continue reading...
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Is there a virus on my pc?
by Guest Shansana Ranabahu- 0 replies
- 49 views
I installed a software that i didnt really know much of and after a few minutes my computer started installing random things like the opera browser and this antivirus called web companion. Since i didnt have much essentials things on it i decided to reset my computer. I went into the settings searched reset this pc and click on reset pc next to Reset This Pc. I think it might have been a virus.So if it was a virus will it be gone after the reset is done?P.S its windows 11 and currently resetting at the time im writing this. Continue reading...
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C Drive System 32 Error "Device is not ready"
by Guest Dont know how to fix- 0 replies
- 51 views
How do i fix something that has to do with the c drive and system 32? When i download or change some settings on my pc that need Administrator privelleges it doesn't and the application freezes and for a moment you get an error that says "Device is Not Ready"I can't seem to fix this. I cant reboot my pc i cant access task manager or change anything that needs Administrator Privelleges.. I cant even download steam because it needs Admin to be able to install Continue reading...
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Some websites keep download random files on my computer, last one was .rar and my anti-virus program cannot scan it, how do I remove it?
by Guest MarkoPJ- 0 replies
- 55 views
So it's not first time I'm am dealing with such problems.In the past a website has downloaded a .zip file by itself and to be honest I'm not much of a tech guy and don't know much about removing those files.But I believe the anti-virus program has deleted it and that my computer is safe, but today another site has downloaded a file and this time it's locked and my program can't scan it since it requires a password .I am concerned for my computer's safety and I don't know what should I do. Continue reading...
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If an app or site has exe at the end of its name, is it unsafe?
by Guest A random person_173- 0 replies
- 48 views
I have an app named KeyTweak, and it has exe at the end of its name. I don't know if it's a virus or not. Continue reading...
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My microsoft security icon always showing warning icon
by Guest AgusKrisna- 0 replies
- 46 views
It happen after i'm trying to download torent, but microsoft security say it was malware, so i'm stop trying download it. i'm already check the microsoft security menu but no action needed. if possible i don't want solution "just reset pc" or "clean install windows", i'm curently working on thesisSorry for my bad EnglishHere the link for screenshot, i can't upload screenshot here because it always showing "not found"https://imgur.com/a/JlGp7jV View: https://imgur.com/a/JlGp7jV Continue reading...
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windows 11 in s mode getting yellow caution triangle and scan due message.
by Guest Abidan Gomez- 0 replies
- 64 views
windows 11 in s mode. have a yellow triangle and scan is due message but unable to manually start any scan. doesn't have the option like regular windows. searched the help section of Microsoft and all I get is windows 10, 11 in mode is the most secure windows there is and this is not making me feel secure. how do I commence a manual scan, any scan like full of fast or even an offline scan? how do I make sure laptop is secure if windows show caution triangle and I am unable to scan manually? what to do? Continue reading...
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ExplorerPatcher setup detected as EUS:Win32/CustomEnterpriseNoAlertBlock!cl by Microsoft Defender Antivirus
by Guest Filippo Bottega (gmail.com)- 0 replies
- 60 views
Hello, the file https://github.com/valinet/ExplorerPatcher/releases/download/22621.608.51.3_3717aef/ep_setup.exe is detected as a malware by Microsoft Defender Antivirus. See EUS:Win32/CustomEnterpriseNoAlertBlock!cl threat description - Microsoft Security Intelligence . Is it a false positive? The author says this: Antivirus false positive · valinet/ExplorerPatcher Wiki (github.com) . Thank you, Filippo. Continue reading...
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- 0 replies
- 54 views
Hey,recently my PC got infected by some malware/virus. I contacted the Microsoft-Support and together we could solve the issue. There is just one thing that still concerns me - they said that a virus/malware usually attacks/manipulates the on the system installed Antivirus-Program in order for it to roam free on. So my question: After having scanned an removed all malicious files with two different Antivirus-Programs (Malwarebytes & MS Defender), Is my McAfee-Antivirus (which was the only one installed during the infection) fine and usable again or do I have to reinstall/update it?A second Continue reading...
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emails about unusual sign-in activity
by Guest AlisonArgentina- 0 replies
- 61 views
I get emails about unusual sign-in activity. Why does Microsoft account team ask me to click on a link - when that's the first thing I avoid if I get an unexpected message about a problem! Continue reading...
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I have a message on my lap top that says it has been disabled
by Guest Annie Brazile- 0 replies
- 55 views
On my lap top computer it says it has been disabled and access is the block security reason for this computer and to please call Microsoft technician Continue reading...
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DST.exe Notification comes again and again.
by Guest Ansh_Tripathi72- 0 replies
- 57 views
DST.exe notification comes again and again. Continue reading...
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Unauthrozed changes to cmd.exe
by Guest Chris Bouquet- 0 replies
- 57 views
Throughout the day, my virus scanner (Trend Micro) notifies me that it resolved a threat. When I check trend micro, it says it stopped an unauthorized change to c:\windows\system32\cmd.exe. At one point, I created a system restore point and then allowed the change. Some programs repeatedly tried to install ten browsers and extensions on both firefox and chrome which redirected me to other websites that were very shady. No matter what I did, I couldn't uninstall the extensions and eventually had to use the restore point to remove the virus. However, I still get hourly notices from trend mi Continue reading...
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Windows Defender, Something went wrong, we coudn't install a required component. HOW TO FIX??
by Guest Apollo Gonzales- 0 replies
- 53 views
I reformat my laptop. and noticed that i have a windows defender icon but when im trying to open it, it doesn't open.. It just says I need to install it. So I Install it and now this "something went wrong" appeared (please see attachment below). I already update all the updates from Windows Update and for now I dont have any pendings.I already reboot the laptop after the updates. and still it shows up. Continue reading...
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Random images downloading on my computer
by Guest theD0Ge- 0 replies
- 52 views
My laptop has been running for approximately one year now and was running fine until today. While searching for a file in file explorer, I encountered various images loaded onto my computer, with double digit numbers, all listed in order (the numbers). They were random images, from a man to a burning house. Does anyone suffer from the same problem or if it is some uncommon virus as Google doesn't have any answers for it. Continue reading...
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De una u otra manera, el intento de estafar existe. Que hacemos?
by Guest gdValentini- 0 replies
- 56 views
Good morning. We have received an email and we are concerned. Is this email sent by Microsoft or by a cybercriminal? If the Sender is Microsoft, we have to click on the link. But if it is a cybercriminal, if we click we are in trouble. What do we do? The sender is "@microsoft.com" and not something like "@microsott.com". I mean, it looks real. Continue reading...
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Memory issues and power drain on 1 year old laptop
by Guest Jessica Hoad- 0 replies
- 69 views
I am aware this question is incorrectly labelled. It will not let me select the windows option.Running a 1 year old acer swift 3, windows 11, new when purchased. For most of the time I’ve had it there have been memory issues, with over 50% of memory used when no programs are running, sometimes over 80%.Originally, the problem would always resolve for a few weeks when I reinstalled my graphics driver, but this no longer works. The battery now drains 100 to 0 in less than three hours of no programs open except word. I have run full antivirus, checked task manager for what may be causing the memo Continue reading...
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Microsoft Excel - Whitelist Safe Websites to Avoid Opening Excel Documents in Protected View
by Guest Hunter Delong- 0 replies
- 57 views
My role requires me to review a variety of financial data. The ERP that my organization employs is an in-browser web service (Dynamics 365 Business Central). This means that any time I want to pull a table, list, report etc... the document must first open in "Protected View". One day enough was enough, and I decided to disable this feature all together in Excel. I operated for about a full day before informing my superiors and our IT team of my actions. I was told that disabling this feature posed too much of a risk to our organization, so I enabled the feature once more. But let me tell you, Continue reading...
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How to make Norton behave so other programs can work, properly?
by Guest Tachi Armada- 0 replies
- 57 views
The expiration of Norton has now arrived, and I do not want to renew at this time. And, Im wondering if anyone knows if it possible to disable Norton through defender. Otherwise I'll have to format It's just a little break!! .'), and that will mean a huge loss productivity Continue reading...
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Please Help: I have been hacked
by Guest Adriotto MC- 0 replies
- 60 views
So, mi account got hacked, like a 2 months ago, and i cant get it back, the nametag is <Removed for Privacy> and i dont know why but the email change the direction, i mean it was *** Email address is removed for privacy *** then got hacked and change to *** Email address is removed for privacy *** thats why im sending this with *** Email address is removed for privacy ***, cuz it letme create a new one cuz the email *** Email address is removed for privacy *** was changed, i only want to know if i can get help to get *** Email address is removed for privacy *** password.[Original Title: Help pls] Continue reading...
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Conshost suspicious command
by Guest Prathamesh Padosakar- 0 replies
- 61 views
Hi Team,I am working on EDR platform and I observed below command for which EDR marked that execution as malicious.\system32\conhost.exe 0xffffffff -ForceV1Could you please let us know what is the use of this command?Best Regards,Prathamesh Padosakar Continue reading...
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Not sure if this is the appropriate forum, or if I should be in a hardware forum, but here goes, thank you for your patience
by Guest A[Y]- 0 replies
- 59 views
Not sure if this is the appropriate forum, or if I should be in a hardware forum, but here goes, thank you for your patience: Lenovo ThinkPad P50 with Win 11 1. It's the number one key. I have done the standard recommended fixes for the number one key when it stopped echoing (working). I removed the key, cleaned well. This did not solve the issue. I can press the 'one key' all day long and absolutely nothing. However, when I return to the laptop after a while and I open the lid and fingerprint ID myself, it is happening usually in a browser address bar or document or email, the address bar or Continue reading...
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Had a Trojan. Tried removing. Now telling me remediation incomplete
by Guest DStevensArt- 0 replies
- 59 views
Without getting into the minutiae, I got a Trojan. Windows security detected it so I quickly set about removing it. Trojan name is 'Win32/Straba.EH!MTB'When using remove or quarantine options in windows security seemed to do nothing I tried finding the attached files and deleted them. Did everything, dumped recycling bin, ran malwarebytes, ran a bunch of security scans. They all said no threats detected.But then windows security would tell me action was still required on the Trojan.I then tried running PC in safemode. Ran malwarebytes again. Couldn't run windows security in safe mode. Again, Continue reading...
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.HOOP Virus encrypted Files.
by Guest olgaristani- 0 replies
- 70 views
hi everybody!!!! i used .HOOP Virus encrypted Files at my exterdenal hard disk... nothing happened,i use any other programs,eg spy hunter,but i have to buy the key i use the HOOP Virus encrypted Files programm although my pc is not affected any more,my system is clear ,i use 10 windows as opareting system,pls help me GREETINGS* Moved from Community Center Continue reading...