Tech Support & Discussions Forum
Extreme Tech Support tech help and support forums. If you have problems with your your computer, tablet, Ipad, iPhone, Android device, wearable gear or any other device post in this forum and we will help you. If you just want to discuss the latest and greatest that tech has to offer you can do that here also. No question will be unanswered. No topic will be ignored.
14,110 topics in this forum
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- 1 follower
- 2 replies
- 395 views
Can't get onto config to enable services cannot use safe mode
Last reply by Starbuck, -
- 1 reply
- 579 views
I cant access my mobile files - any suggestions
Last reply by KenB, -
- 1 follower
- 3 replies
- 724 views
I attempted to download gimp. Instead of getting the usual icon i get one for running the set-up thingy. If I try to search for gimp I get zlib1.dll and then then get a screen which says something about privacy. I am unsure how to show that screen. Jim PS edited to add that gimp cannot be found in the zlib1.dll
Last reply by Starbuck, -
- 3 replies
- 648 views
I need a spell and grammar checker for open office on my W7 desk-top. I have tried several times to change it but it still does not work. Can you help please? Jim.
Last reply by KenB, -
- 2 replies
- 1.8k views
Hi everyone, I seem to never have any look with my PC, recently installed a windows 10 feature update and after a bit my fans started to go really fast, shut it down as normal but now when I switch on I get a blue screen saying critical process died. My specs: i7 10700k Rog Strix Z480-F Gaming Mobo 16gb DDR4 Vengeance Pro Cooler Master ML249R Water cooling Asus Strix 1070ti Graphics card 1tb M.2 I have tried a startup repair, system restore, uninstall updates and reset this PC all fail U also have a USB windows recovery stick but it refuses to boot to it I'm now totally lost as what is the problem and how to fix. Any suggestions would be most appre…
Last reply by KenB, -
- 1 follower
- 2 replies
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I like to imagine that there’s a sign someplace inside Microsoft’s HQ that tracks the number of days since the company screwed up a Windows update. It’s time to reset the counter to zero — it has now been zero days since Microsoft rolled out a busted update to Windows 10. A new security update is causing blue screens on computers when they attempt to use certain brands of printers, Windows Latest reports. As if printers and Windows updates weren’t annoying enough already, they have now joined forces. The update, known as KB5000802, began rolling out in the past few days. There are a huge number of Windows 10 devices around the world with very diverse hardware,…
Last reply by Starbuck, -
- 15 replies
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I have a problem that seems to have cropped up recently. I have MS Office 2010 and after using Word it will not shut down correctly. It shows a blue circle spinning and just hangs. Eventually i can get it to close and the desktop appears without the task bar shortcuts. The shortcuts reappear and all is fine. The operating system is W10. I have tried searching the net without success.
Last reply by KenB, -
- 1 follower
- 2 replies
- 470 views
lenovo lap top A9 2.4gh 4gb ram. it seems using task manager any time i launch an app the cpu flat lines at 100%, before I can trace what task is using the cpu it drops back to 12%. If I leave task manger open and scroll using the mouse the cpu again reaches 100% and drops back when I stop. If I leave the laptop on chrome and do nothing for a couple of minuets then attempt to open mail it will not and task manager shows 100% again. have av installed any help or is it me thanks
Last reply by Starbuck, -
- 10 replies
- 887 views
Hopefully we have the model number correct. My daughter bought this laptop three years ago for University work and it worked fine up until November (she says). It has been used exclusively for her University work and browsing. It is more important this year, because she will have to do her exams online. Since an update went on around November, she says it sometimes freezes and the browser has to be reloaded,. This is mainly when she uses Blackboard Collaborate or Teams. Once it freezes, it won't just reconnect and carry on. It happens on Chrome and Microsoft Edge. It can happen when just browsing. Also, the avatar on her lock screen is pixelated and her…
Last reply by KenB, -
- 5 replies
- 445 views
I have a Toshiba P500 laptop and the screen keeps going dark although the laptop is still running. Ive tried upgrading the graphics drivers but it seems that this hasnt worked i would appreciate any suggestions or upgrade links etc i have a Nvidia Geforce graphics card thank you
Last reply by KenB, -
- 1 reply
- 2k views
I recently spilt something on my laptop, which caused the keyboard and mousepad to stop working. Then I dropped it from about ten feet in the air (while it was switched off). Then it failed to switch on. Whenever I put the Hard Drive in a disk enclosure, it starts clicking and fails to show up in Windows Explorer, Device Manager, or Disk Management. What are the chances of my data being recovered with a data recovery specialist? Can you recommend any such specialists or identify any that need to be steered clear of? And are there any data recovery software programmes that I could use instead? Thanks in advance.
Last reply by KenB, -
- 7 replies
- 1.6k views
Hi everyone, I hope you are all stay safe and well. My apologies for the long post, but I felt that the more information I can give, and what I'm trying to achieve, the easier it would be for you to advise me on upgrading/replacing my ageing pc. The new pc will mainly be used for editing video, photos and music. With this in mind, I'm considering the latest versions of Premiere Elements and Photoshop Elements. My logic is (rightly or wrongly), that the UI for both would be similar in their layout, and somewhat familiar, as I used Photoshop Elements 5 many years ago. Not having done any editing for some considerable time, I'm expecting quite a steep learning curve…
Last reply by KenB, -
- 5 replies
- 865 views
Win 10 8" tablet boots into uefi(shell) instead of windows, worst part is that the tablet is not responding to touch and a connected keyboard is not working, i can access the bios via the power/volume button but still unable to get passed the bios options screen as no control, the touch screen should be fine as the tablet is brand new and only used 1 time(for 20 mins) then left for over 1 year and was charged and started many times during that period then one day it just went into this problem. The tablet i believe is a generic budget tablet made in china by the millions and rebranded under many names. Tablet version is "Time2 T810B" Processor: Intel Atom Z3725F, 1gb …
Last reply by KenB, -
- 1 follower
- 7 replies
- 757 views
When I open Edge a second tab also opens, initially worded "traffic-pixel with a long string of gobbledegook", which then changes to the chrome browser page. This has only started happening in the last few days. I have checked my system and I do not have chrome installed so there is nothing to uninstall. I cannot find any reference to traffic-pixel to delete although I have not checked the registry as i am not confident in this area without specific instructions. I have run Bitdefender and Malwarebytes which finds nothing. How do I stop chrome from opening every time i open an internet page?
Last reply by Starbuck, -
- 2 replies
- 755 views
I have recently encountered a problem on a windows 10 laptop, trying to load a particular webpage (My bank log in). Up until several days ago this worked okay and I had no problems. The page now only partly loads. The header and footer load, but the body is missing the lower part of the form. None of the controls on the form respond to inputs. When clicking the padlock, the webpage appears to have all the correct certificates etc. I wish to find out if there is a problem with my laptop, (the page loads okay on an Android mobile, but not in Edge or Chrome), or if the fault lies at the page design level. I think that the page layout has recently been changed. I have …
Last reply by Traveller,