Tech Support & Discussions Forum
Extreme Tech Support tech help and support forums. If you have problems with your your computer, tablet, Ipad, iPhone, Android device, wearable gear or any other device post in this forum and we will help you. If you just want to discuss the latest and greatest that tech has to offer you can do that here also. No question will be unanswered. No topic will be ignored.
97798 topics in this forum
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is microsoft rewards a scam? will I get band if I get free minecoins
by Guest i_play_minecraft_and_I_need_netherite- 0 replies
- 63 views
I need to know if the free minecoins will band me please tell me the truth, I don't want to get band Continue reading...
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Bug "Service Stack 10.0.19041.1525'' sem áudio.
by Guest ismarques Freitas- 0 replies
- 63 views
Estou com problema no áudio há alguns meses, acabei descobrindo onde e o problema, mas não consigo remover esse pacote. Em questão seria o arquivo de atualização da própria Microsoft "Service Stack 10.0.19041.1525" onde vi que vários tiveram problemas com esse acumulativo. Oque fazer?? Parece ser um bug causado por esse arquivo e não consigo desinstalar. Continue reading...
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Virus and Threat Protection Error
by Guest Kent Joshua B. Abalo- 0 replies
- 54 views
After turning off everything at Virus and Threat Protection I can't seem to turn it on again, it keeps on switching off. So I restarted my PC then after doing it's now showing this message and I cannot turn it on.Windows 11 Continue reading...
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How can I be sure I'm talking to a Microsoft representative? My PC locked up and displayed a warning not to turn off PC and call '833
by Guest Lloyd Waters- 0 replies
- 55 views
Warning directs me to call 833-629-3140. I called and rep wanted to run full scan. He advised me not to purchase any products as Microsoft provided necessary protection for firewalls, etc. We were disconnected before scan was completed. when I called back, I got a different who wanted to do same things as rep # 1. He finally got around to pitching some firewall protection software for $499.00 for a 1 year subscriptionI did not purchase and now my PC is all messed up.. Continue reading...
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kradziez konta
by Guest Adrian Lesniak- 0 replies
- 55 views
witam dnia 16.08.2022 moje konto microsoft zostało skradzione (konto na adres email *** Email address is removed for privacy ***). jedyne jakie slady pozostały po tym koncie to brak zmiany gamertaga (gamer tag YAXU20) adres email został zmieniony a potwierdzic ze to konto nalezało domnie moge datą stworzenia konta, tym co na tym koncie zakupiłem i tym z jakiego banku został/zostały robione przelewy. wiem ze te informacje są szczątkowe ale zalezy mi na tym zeby to konto do mnie wróciło Dziękuje za pomoc i za szybkie rozwiązanie mojej sprawy.Pozdrawiam Continue reading...
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ali mirzaee
by Guest ali mirzaee- 0 replies
- 46 views
Be descriptive. Continue reading...
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VirTool:Win32/ExcludeProc.D. and Behavior:Win32/ExcludeProc.A
by Guest Mathos22- 0 replies
- 48 views
Like others threads, i have this two Windows Defenders alerts (ExcludeProc) on each windows startup.I ran a FRST analysis. The logs are here :FRST - Google Drive understoop from other threads that i need to run a FRST fix with certains instructions but i don't know how to understand the logs to create the fix instructions.Thanks Continue reading...
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Behavior:Win32/ExcludeProc.A and VirTool:Win32/ExcludeProc.D keeps appearing, Help !!
by Guest MM-oo7- 0 replies
- 48 views
I scanned with FRST tool and here are the logs, our savior _AW_FRST logs.zip Continue reading...
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Do I need to subscribe to another security service like McAfee when Windows Defender is already on my new Surface Book 2?
by Guest deedar1- 0 replies
- 59 views
I am subscribed to McAfee. Is it necessary along with Windows Defender or can I use Defender alone? Continue reading...
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My account was hacked today. How do I recover it. I am not receiving emails on my account. Thanks
by Guest Frida_211- 0 replies
- 50 views
My account was hacked today. How do I recover it. I am not receiving emails on my account. Thanks Continue reading...
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I received the following email... is this legit?
by Guest BobbiJoP- 0 replies
- 52 views
"Hello, We have found instances of child pornography accessed from your IP address. This is a punishable offence under The Child Pornography Prevention Act of 1996 . For now we are blacklisting your IP address and if there is any further action from Microsoft you will be informed via email. If this was not you and you suspect potential hack or id theft contact Microsoft Support Team at +1-808-825-6483" Continue reading...
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What is Aggregator Host and do I remove it?
by Guest Anthonym1132- 0 replies
- 52 views
In the task manager I see "aggregator host"I looked it up and found nothing about it and I even looked at previous questions about it and followed the steps given by the moderators but it doesnt find anything.What the heck is aggregator host and how do I remove it? Continue reading...
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Behavior:Win32/ExcludeProc.A and VirTool:Win32/ExcludeProc.D
by Guest Tyler Vicknair- 0 replies
- 46 views
Family Computer got virus/ malware I've run Microsoft defender full scan, Malwarebytes and Tron and none of them found anything.I see from ALOT other posts here that others have experienced the same Could you help me out? _AW? here are the FRST logs Google Drive: Sign-in Continue reading...
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No threats detected after I clicked on spam link
by Guest werf34t3t3- 0 replies
- 50 views
I accidentally clicked on a spam link so I did a full scan on Windows Security, then a scan with the free version of Malwarebytes and no threats were detected. I also did a Microsoft Defender Offline scan but for some reason I can't see any results for it. When I go on protection history none of my scanning history shows. Because there were no threats from the full scan and Malwarebytes scan am I all good? I feel like my laptop is slightly slower than usual but I'm not sure. Continue reading...
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my computer is on fire help pls its firing 2 minutes help
by Guest NoOneJK- 0 replies
- 50 views
help me pls call 911 idk what to do i want to watch sponbebob but it didnt work Continue reading...
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I have an update that never installs itself. its 2022-04 update for windows 10 version 21H2 for 64 based systems9KB4023057)
by Guest briansinfield2- 0 replies
- 45 views
I have an update that never installs itself. its 2022-04 update for windows 10 version 21H2 for 64 based systems9KB4023057)Is there something wrong. All other updates have installed OK so whats wrong hereWindows 10 all latest releases on 64 bit mackine. every tiem i try tocall and install.I call for updaters and all but this one install. This one takes 1 second to show installing and then quits, and will continue to do the sameAny ideas Continue reading...
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Can't remove threat in windows security (Remediation incomplete)
by Guest alvita joe- 0 replies
- 63 views
so I had windows security on full scan once, and it found a win32/keygen. i tried to take action on it, but it always takes long and then it says "remediation incomplete, status failed"i cleared the protection history using the program data -> windows -> windows defender, but every time i had a full scan the win32/keygen came back and removal attempts always end in "remediation incomplete, status failed"i used windows safety scanner to see if the detection was a false positive or not, but it detected the exact same thing and only "partially removed" so i suspect the malware is hidden ver Continue reading...
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VirTool:Win32/ExcludeProc.D & Behavior:Win32/ExcludeProc.A
by Guest Angus0725- 0 replies
- 49 views
I have been getting the above flagged by microsoft defender on PC start up. Defender removes it each time, but this doesn't seem to solve the problem.I have seen in other help threads that running FRST is a good first step, but I'm unsure how to parse a fix out of the logs the scan provided. The logs are contained within the drive folder below.https://drive.google.com/drive/folders/1Bb0ddt5oa-cuQiFQilr8ig0hvHcC6oUj?usp=sharingAny help would be much appreaciated,Angus Continue reading...
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Behavior:Win32/CoinMiner.I , Behavior:Win32/ExcludeProc.A , VirTool:Win32/ExcludeProc.D
by Guest xArmyWorld- 0 replies
- 49 views
These 3 virusses are popping up everytime I startup my PC. Can someone please help me with this?Here is a link to the FRST fileshttps://drive.google.com/file/d/18NDMp0EBMYpdGDPCrIL3FyMIn59bVF3h/view?usp=sharingThanks in advance. Continue reading...
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Behavior:Win32/ExcludeProc.A and VirTool:Win32/ExcludeProc.D virus
by Guest chanin619- 0 replies
- 61 views
Here Link to FRST scan results (FRST.txt & Addition.txt) thankyou.https://drive.google.com/drive/folders/1nDMh0KGjlxt9G6x0ht4p222wpfTjeVke?usp=sharing Continue reading...
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Kitudják szivárogtatni a saját adataimat?
by Guest 27kada- 0 replies
- 51 views
Tisztelt Válaszoló!2022.01.01-én egy vírust sikerült letöltenem a számítógépemre, ami eleinte egy (GTA V Trainer) lett volna, aztán gyorsan kiderült hogy a nagy semmi. Atom lassúra belassította a pcmet, az összes jelszavamat, adataimat eltulajdonította és egy .rar file-ban kaptam meg azon belül is .txt fájlban az összes jelszavamat(chrome-ból), adataimat. Azóta 2 alkalommal is újratelepítettem a rendszeremet, egyszer egy Windows 11-el, tegnap pedig Windows 10-el. A vírus egy RedLine Stealer tipusú volt. Vasárnap este kaptam egy levelet, és abban is egy Screenshootot a gépemről. Szeretném idézn Continue reading...
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I Need help to remove/delete Trojan:Win64/Donut.CIK!MTB, VirTool:Win32/ExcludeProc.D and VirTool:Win32/ExcludeProc.A
by Guest Albertus Stefan Hindrawan- 0 replies
- 48 views
I downloaded a file that turns out it was malware I assume(?). I'd have tried to remove the threat with Windows defender but it's seem it doesn't work at all and every like 2 minutes it makes my computer slower (CPU, and RAM Usage will in it's peek every 2 minutes making the computer slower. I did see the previous thread about someone meet the same problem (Redirecting I already started tried to scan with FRST.exe (I'll provide the FRST.txt and Addition.txt below). Continue reading...
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Security Intelligence Updates for Microsoft Defender Antivirus
by Guest Ian Mosley- 0 replies
- 63 views
Is it possible to stop receiving these updates? If so, how?OS: Windows 11 Pro v 22H2 (Build 22621.382)AV: Malwarebytes Premium v 4.5.13.208 Continue reading...
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Local Security Authority Process initiated a network connection to 117.18.237.29 (LEGIT IP?)
by Guest Prince_940- 0 replies
- 49 views
Hello, so my Local Security Authority Process just connected to a IP address of 117.18.237.29. I'm not sure if this IP is a legit CDN and associated to microsoft and I'm worried. I just clean factory reset my pc (re-installed windows from a USB, and deleted every files on my hard drive), I also have a reliable third-party antivirus which when I full scanned said my PC was clean. I also tried to scan using the built-in windows anti virus and no threats were found, so i doubt it was caused by a malware.I also did some research and found this on IP WHOIS lookup:inetnum: 117.18.232.0 - 1 Continue reading...
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Cannot Start windows defender service: Access Denied
by Guest Jul Morel- 0 replies
- 60 views
Hello. So basically, i've had the idea to tweak my computer to disable the stuff that I do not use (like windows update, microsoft store, etc), So I decided to download a tool to help me do that. Right after I executed it, Windows Defender started to become crazy and some of the worst notifications that I can imagine started popping up (Threat service has stopped. Restart it now, Turn On Virus Protection, Turn On Windows Security Center Service, etc). Right after I saw that, I tried starting back windows defender services but i got this message: I then tried to manually start the services back Continue reading...