Tech Support & Discussions Forum
Extreme Tech Support tech help and support forums. If you have problems with your your computer, tablet, Ipad, iPhone, Android device, wearable gear or any other device post in this forum and we will help you. If you just want to discuss the latest and greatest that tech has to offer you can do that here also. No question will be unanswered. No topic will be ignored.
97798 topics in this forum
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Windows Security "Actions" button not shown, not visible.
by Guest Question AskerVQ- 0 replies
- 101 views
The "Actions" button is not shown within Protection History. I would like to remove the virus but the actions button is not visible or shown. How can I possibly fix this glitch? Continue reading...
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Windows Security App
by Guest Hafiz Muhammad Ukasha Siddiqi- 0 replies
- 101 views
Hi,I have an issue with the windows security app, I can't able to open the app, I click on the app and it does not work!it also has problems with app & browser control, Device securityin windows 11kindly help me out. Continue reading...
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how to speak to an agent? laptop has been hacked
by Guest WalterRemy- 0 replies
- 104 views
My surface laptop is inoperable and seems to have been hackedMessage: Windows key code invalid and seems pirated.I am contacting you via my company laptop Continue reading...
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MsSense.exe is locking a PDF file causing a C# application running File.Delete() to hang indefinitely
by Guest Gav F- 0 replies
- 92 views
We have a C# application which is calling File.Delete() to delete a file in the user's %localappdata% folder. The application is occasionally hanging indefinitely on that line of code when deleting PDF files.Using Handle (by Microsoft), it shows that both the application and MsSense.exe have a (RWD) handle on that file.File.Delete() should throw an exception if the specified file is in use but it should never hang indefinitely.Here is the snippet of code from the application:try { // Log entry which appears File.Delete(fileName); // Log entry which does not appear } catch Continue reading...
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virus and threat protection page not available
by Guest Tuan K- 0 replies
- 84 views
virus and threat protection not working Continue reading...
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Microsoft Edge Malware version persistent versions 4x.xx.
by Guest Jesus Z.- 0 replies
- 81 views
Hello dear people, I am contacting you because I have found an annoying malware that counterfeits a Microsoft application, in this case edge, can vary a little version, I have encountered with alleged versions 44, 4x.xx.xx and so on, I have not managed to fully mitigate this, due to personal reasons, what I can indicate is that the error of this false versioning, prevents the removal of certain applications as it stealthily takes a Microsoft application to subsequently pack microcode in these and maintain a remote session to the device or devices. I would like to see the possibility that some Continue reading...
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Windows Secuity not opening on WINDOWS 11 VERSION 22H2
by Guest Pranat Kheria- 0 replies
- 79 views
The Windows Secuity is not opening. Just updated to verion 22h2 of windows 11. Continue reading...
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Was this a scam or no?
by Guest Ashlyne_666- 0 replies
- 81 views
I clicked on a website and it had this pop out with a loud voice over, and it was saying my ip adress was copied and to not click off or shut down or my identity would get stolen. It gave me a number, and told me to call Microsoft for support:/ help (+ 1-844-301-6445). I called my mom and sister and they said to click off bc it’s a scam. I’m a bit paranoid, so should I have called or was it actually a scam. Continue reading...
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VirTool:Win32/DefenderTamperingRestore
by Guest billyhargrove- 0 replies
- 86 views
HI, Every 2 days when a run a quick scan of MSERT(which i run everyday) the software finds and corrects VirTool:Win32/DefenderTamperingRestore. Why is this happening? I also have a paid version of Norton Securiy + FREE Malwarebytes and FREE Eset. Continue reading...
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I don't know what this app is. Can someone please tell me? Is it a virus? When I try to uninstall it, I can't understand the options since it is all w
by Guest AoRan Liu- 0 replies
- 81 views
here is a picture Continue reading...
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How to stop AIR investigation manually in Microsoft 365 Defender
by Guest Kapildev Chandrasekaran- 0 replies
- 80 views
Hi Team,Could you please let me know how to stop AIR investigation manually in Microsoft 365 Defender(security.microsoft.com)?Also please let me know in which path I have to collect the file which submitted for deep analysis in Microsoft 365 Defender? Screenshot attached for reference.Warm regardsKapildev Chandrasekaran Continue reading...
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Where to download mapm.fe when microsoft wdsi is down ?
by Guest kritisk- 0 replies
- 79 views
As microsoft update is behaving as a virus (unwanted changes to my operating system) the ms update function (and all open ports) is removed and I download the virus definition file mpam.fe manually to activate update when computer is disconnected from peripherals so the microsoft os can cause no harm to local environment and it is safe updating os. This is necessary as microsoft update is the only unreliable factor and must be handled as the danger it is. Now the ms wdsi site was ddoozed and down so Im asking if there is a official backup site for downloading the virusdef file. It should be ap Continue reading...
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Can not find the script file (TROJAN VIRUS)
by Guest D3NIS4O- 0 replies
- 75 views
So yesterday I downloaded a pirated game and few minutes later the windows antivirus says that I've got a trojan. I deleted the whole folder with the virus and now every few minutes I receive a pop up window saying "Can not find the script file C:\ProgramData\Not\Bin.vbs". The message is appearing even after restarting the pc and I don't know what to do. I mean I learned my lesson the hard way. So if someone knows what to I will be glad to receive any help. I uploaded a screenshot below Continue reading...
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Threat not Removed
by Guest Hafiz Muhammad Ukasha Siddiqi- 0 replies
- 91 views
I try to remove this threat, but it appears again within a minute. Earlier my disk was full even not a single byte was left free, but my data size is a maximum of 100 GB, I reset my laptop but now... Continue reading...
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Uh?
by Guest tanyinqin- 0 replies
- 107 views
i dont have any administeration account, Continue reading...
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Virus and Threat Protection off with an Unexpected Error
by Guest Last Way- 0 replies
- 82 views
Upon seeing that my Virus and Threat Protection was off out of a sudden I tried restarting it to be greeted with an error message. (image 1)After that I saw that Windows needed to be updated and while updated it displayed that it was attempting to update Microsoft Defender. (image 2)Just to be greeted with an error message 0x80070643. (image 3)Following that error message I ran a Windows Update Troubleshooter and tried updating Windows again to no avail. (image4)ps. I also tried restarting my PC(image 1)(image 2)(image 3)(image 4) Continue reading...
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Microsoft Defender detected threat called - Exploit:O97M/CVE-2017-0199.AR!MSR
by Guest CameronS824- 0 replies
- 84 views
Hello,Last week, Microsoft defender antivirus detected a new threat on my laptop (Lenovo IdeaPadn 5 14IIL05). The threat detected was titled: Exploit:O97M/CVE-2017-0199.AR!MSR The message in my settings for Protection History also included the following infoDetails: This program is dangerous and exploits the computer on which it is run.Affected items:file: C:\Users\Firstname Surname\AppData\Roaming\Microsoft\Windows\Libraries\Pictures.library-msOf course, after the threat had been detected, I have since removed it, however it still shows in my Protection History but I'm assuming that's just fo Continue reading...
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My granddaughter accidently clicked on an add and pop ups came on from Microsoft with a phone number saying to call. There was a voice through the speakers saying do not close out but call immmediately. Continue reading...
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How do I stop a McAfee popup?
by Guest Bordeaux_- 0 replies
- 83 views
On my new client I uninstalled Mcafee in appwiz.cpl, i can't find a mcafee entry in 'apps' and still seeing this. Dear Microsoft please stop wasting my time Continue reading...
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How do I get rid of the "Quick scan due" warning?
by Guest OlliverAira- 0 replies
- 80 views
Ive started getting this warning at least once a week. Why is it not doing this automatically in the background? Continue reading...
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MsMpEng.exe deleted my files silently and secretly
by Guest ElyphaRin- 0 replies
- 82 views
Hello,Recently after I made a fresh install of Windows 11, I noticed that some of my files have been deleted by `MsMpEng.exe` and I haven't received any notification or warning on this, and I cannot see any log on Windows Defender about such actions.I audited a folder and from the event log:It's not a file in Windows' system folder but in my own data folder. I am even NOT notified when a MS product deleted my personal file. Is it not super weird? Continue reading...
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How to change nicrosoft language
by Guest ashjarbo- 0 replies
- 82 views
Good day, and thanks in advance for helping outI have dual pro Zeen-booK, 1. running 64-bit operating system, x64-based processor. 2- Windows 11. Windows Feature Experience Pack 1000.22000.128 .0, version, 21H2. I requeted the windows insider, i van s33 the uodate but once i vlivk dowmlod, it took c;ose 30 50 minutes to finish, then it faild. i have done multiple troubleshhoting and download win optimizer, also check for update the manfactures diagnostic uodate and repair, then i rest my lap top, but still unabble to download the update , any sdolution out there?3, Processor, 11th Gen Intel( Continue reading...
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DxDiag problem signature
by Guest sxjtmk3- 0 replies
- 73 views
Windows Error Reporting: +++ WER0 +++: Fault bucket , type 0 Event Name: LiveKernelEvent Response: Not available Cab Id: 0 Problem signature: P1: 141 P2: ffffdc8c6dadf050 P3: fffff8075011bd30 P4: 0 P5: 0 P6: 10_0_19045 P7: 0_0 P8: 768_1 P9: P10: +++ WER1 +++: Fault bucket , type 0 Event Name: LiveKernelEvent Response: Not available Cab Id: 0 Problem signature: P1: 141 P2: ffffdc8c6dadf050 P3: fffff8075011bd30 P4: 0 P5: 0 P6: 10_0_19045 P7: 0_0 P8: 768_1 P9: P10: +++ WER2 +++: Fault bucket 1629809586615147240, type 5 Event Name: RADAR_PRE_LEAK_64 Response: Not available Cab Id: 0 Pr Continue reading...
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Even in Windows 11 the Full Scan makes my laptop run hot - WHY
by Guest apppro(2)- 0 replies
- 65 views
and from what I see everywhere here for the last 5+ years everyone at Microsoft is blaming people's machines and not Full Scan.If SO MANY people have the same issue then maybe its NOT US.I'm having 90B error messages now and have to replace my fan because running Full Scan finally broke my machine.and please dont tell me to run Quick or Off Line... they never find everything Full doesand suggestions Continue reading...
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i get this popup on windows 11 for a very small span of time on my pc and it disappears and it does not have any name and it is continuously getting p
by Guest Vipul Raj- 0 replies
- 75 views
This popup keeps poping up on my pc i dont know what it is or which application it is can anyone tell me the solution of it Continue reading...