Tech Support & Discussions Forum
Extreme Tech Support tech help and support forums. If you have problems with your your computer, tablet, Ipad, iPhone, Android device, wearable gear or any other device post in this forum and we will help you. If you just want to discuss the latest and greatest that tech has to offer you can do that here also. No question will be unanswered. No topic will be ignored.
97,797 topics in this forum
-
Windows Defender - Windows 10 - Scheduling
by Guest JohnSpriggs- 0 replies
- 95 views
How do I schedule when and what type of scan is automatically carried out? Continue reading...
-
How to Turn On or Off Windows Defender Real-time Protection in Windows 10
by Guest YosephHidayat- 0 replies
- 91 views
The Windows Defender icon in the notification area is not a reliable method to tell if WD is running or not. Instead, if WD shows that it and real-time protection is turned on, then WD is running in the background(hide) Continue reading...
-
Laptop rebooted, no apps restored, now much much slower and desktop icons changed. What's up?
by Guest LAKuster- 0 replies
- 78 views
My laptop rebooted by itself overnight (which sometimes happens when I get an update), closing all my open apps, but they were not restored like they normally are with an "update" reboot. My desktop screen is now different - all icons are larger, and my computer is MUCH slower. Virus scan (Trend Micro) showed no threats. How do I know I didn't get a virus and how do I restore the desktop to normal and speed up the computer again? Continue reading...
-
windows defender quick scan
by Guest genecxc- 0 replies
- 85 views
After a windows update yesterday, my quick scan on windows defender went from 5 minutes to 75 minutes . What the heck happened ??? I will not be running any more scans if I have to wait an hour for it. Defender is the only AV I have. G Continue reading...
-
Do you recomend Sparks Trust PC cleaner Plus to clear my computer of virus ?
by Guest Raymond A Matthews- 0 replies
- 92 views
Do you recommend Sparks Trust to clear my computer of virus? Continue reading...
-
windows defender update not updating reporting internate or network connectivity problem...
by Guest mohanZZ- 0 replies
- 103 views
Definition update for windows defender kb2267602 not auto updating .Tried to do manually but failed ,reported internet or network connectivity problem .Update trouble shooter run done , no use. Uninstalled earlier update and checked . no joy. I have hp notebook pc with windows 10 os.Normal update was done by Microsoft and it was ok .Request help to fix problem about window defender update which is not working . Continue reading...
-
CSR.exe Call (Scam?)
by Guest Sophie Siebert- 0 replies
- 87 views
Hi, I just received a call from supposedly "London". They claimed to be a "partner" of microsoft and that an exe called CSR.exe has infected our network, sending personal data across the globe. When they asked me to install teamviewer I decided to finally quit the debate, because it sounded fishy. I've googled the csr.exe but couldnt actually find many entries about it, except about a similar phone call scam regarding csrss.exe. Since I think they tried to get ahold of my dad's computer, which uses XP, I consider myself safe from the whole thing. Plus the only entry i found about CSR.exe was, that it was a former client server runtime execution used up to XP.…
-
Attempted Hacking
by Guest RajB_1605- 0 replies
- 133 views
I've had an intrusion attack into my laptop last night. They obtained remote access to my laptop and managed to obtain my name, DOB and cell number but no credit card details. I've scanned the laptop with Windows Defender (Windows10) as well as scanned it with virus scanner. The scan picked up offending files and executables and cleaned it up. I've changed passwords for my email, MS Account and all social media. My question - is there anything else I need to do to ensure I'm safe from the same people attempting again, given that they managed to get emote access to my laptop? He pretended to be Microsoft Support Engineer and duped me into thinking he was legitima…
-
Can a Virus Transfer from Win8 to Win10 through a MS account?
by Guest Tensivechunk21- 0 replies
- 118 views
Around 3 years ago, I used my Microsoft account on a Windows 8 laptop and got a browser hijacker(trovi). This browser hijacker spread to my desktop (both were running windows 8) which also used the same Microsoft account. I had to do a clean reinstall on both PCs and now, I just use 2 separate user accounts instead of linking it to a Microsoft account. However, with Forza Horizon 3 coming to PC, I want to use my old MS account since it is also linked to my xbox live account. By using my old MS account, is there a possibility that the browser hijacker will transfer as well? (I know that it is unlikely that it will transfer from windows 8 to windows 10, but I just want to m…
-
Windows Defender error 0x80070426 on restart
by Guest CatalaLondres- 0 replies
- 81 views
Split from this thread. I do have a similar issue. I am using MSE only for routine check as my main anti virus in Bitdefender. I have exactly the same behaviour as you describe. Continue reading...
-
privacy
by Guest esmeraldaflores#16- 0 replies
- 87 views
I know Microsoft is very essential for privacy. My question is, can anyone 3rd party hack or try to open into my phone, for example see my photos and text messages?? Do I need to download an app for protection or is my phone well protected? Continue reading...
-
Windows 10 Crashing on Boot
by Guest AdrianTanXK- 0 replies
- 78 views
Hi, Just going to get straight to the point here. I just built up a new rig for my home use, and halfway while watching Youtube, the computer gave me a BSOD, with the error of System Thread Exception Not Handled. I then proceed to reboot the system, and after going through post, the Windows 10 logo appears, with the circle of dots below it. After about 2 seconds, the circle of dots hangs, then proceeds to give another blue screen, normally either the System Thread Exception Not Handled error, or some KMode error that I cant remember off the top of my head. I have tried re-installing Windows from a bootable USB drive, however that still gives me the same T…
-
Definition Update for Windows Defender
by Guest RalfGriemens- 0 replies
- 176 views
Using windows vista 32-bit Version Definition Update for Windows Defender - KB915597 (Definition 1.227.2225.0) Installationsdatum: 13.09.2016 09:25 Installationsstatus: Erfolgreich Updatetyp: Wichtig Install this update to revise the definition files used to detect spyware and other potentially unwanted software. Once you have installed this item, it cannot be removed. Weitere Informationen: http://www.microsoft.com/athome/security/spyware/software/about/overview.mspx Hilfe und Support: http://go.microsoft.com/fwlink/?LinkId=52661 Since that installation time the search for new updates does not work automacally any more. Also when to start s…
-
Microsoft Security Essentials-cannot update - have uninstalled and reinstalled and now I...
by Guest MCNOLA- 0 replies
- 157 views
Have and HP PC, 4GHz, 64 bit, Win7, IE11. Since 12-13-2012, I have had multiple updates fail to download-FAILED messages. I have been here multiple times and NOT ONCE did an answer correct even a SINGLE PROBLEM. Beginning with KB2804527 KB2845690 KB2690729 KB285526 KB2862330 KB2859537 KB2965031 KB294766 KB2902885 KB3140527 KB2310138KB3102429 KB2949787 KB2866337 NOW IT would help if I could just copy and print the list of FAILED UPDATES from my UPDATE HISTORY, but NOOOO... I had to go through the entire history - so the short one may be slightly incorrect. I have uninstalled it and now IT WILL NOT INSTALL - AT ALL…
-
Cannot start Windows Defender on Windows 10
by Guest dd285- 0 replies
- 167 views
My HP Laptop came with Windows 10 installed and also has McAffee preinstalled. I have tried to uninstall McAffee, but it won't let me. I want to turn on Windows Defender, but I keep getting Error Code 577. Any assistance would be greatly appreciated. Thanks Continue reading...
-
Reimage Plus Will NOT Stop Popping Up
by Guest LoriMand- 0 replies
- 92 views
I have read and done each and every thing recommended to remove reimageplus.com from my Google Chrome. I have scanned with every conceivable software program out there, including but not limited to Adware, Junkware Removal Tool, Malwarebytes, Spybot, CC Cleaner, Adaware, Avast, you name it. It finds all sorts of things and removes them. I also did these scans in both normal and safe modes. I also went to my registry, searched for, and found, Babylon toolbar. I might mention, I have NEVER installed this program or anything recently. This is a Windows 7 Lenovo laptop which has been flawless for two years due to my maintenance. The oddest thing, too, is that my husban…
-
Windows Defender Error 0X800106BA
by Guest leewoolis- 0 replies
- 84 views
WINDOWS DEFENDER SAYS ERROR CODE OX800106ba [Original Title: WINDOWS DEFENDER IN WINDOWS 10] Continue reading...
-
Real time protection is not enabling
by Guest Muhammad Arsalan DIKhan- 0 replies
- 134 views
After recent update of windows defender with cloud drive, Real protection has been turned off and is not turning on. Please check the screen shot i have attached. Regards,https://extremetechsupport.com/data/MetaMirrorCache/f1c290b41cfbb0de5fcda483b9deaee6._.png Continue reading...
-
WINDOWS DEFENDER IN WINDOWS 10
by Guest leewoolis- 0 replies
- 160 views
WINDOWS DEFENDER SAYS ERROR CODE OX800106ba Continue reading...
-
microsoft security essentials
by Guest 'Lolo'- 0 replies
- 78 views
My microsoft security essentials installation seems to be stuck about a quarter of the way through. What should I do? Continue reading...
-
Windows Security Essentials error code 0x8022402c on windows 10
by Guest BryanJackson_918- 0 replies
- 88 views
Hello, Last night my young daughter was playing games on the computer when she came in and said that we have a virus on our computer. I went to see what the issue was and there was a red screen(website) it said stats.circulategx.top/?id=#######################. It had a message attached at the top........Windows Security Essential Error code 0x8024402c and urged us to call this (1-888-664-2106) to have the trojan removed that it had detected. It suggested we close the browser and not to do any online banking until we call that number to have our computer cleaned. Sounds fishy to me? I tried a couple of times to close the browser and it just kept opening …
-
Компьютер не Видит ключ
by Guest ДмитрийБабынин- 0 replies
- 97 views
Здравствуйте мне переустановили Windows ключ стоит но он же запрашивает активацию Это Оригинал прошу подскажите что мне сделать и как поступить......( Он как бы есть, но его нет!).......... Continue reading...
-
defender is unable to scan the system
by Guest mohinderchawla- 0 replies
- 94 views
I am running the window 10 in my system there is a pendrive I inserted it was having a malware named serber3 on that time it removed the infected files from pendrive but from that day it is not working properly . today I updated the virus definition with the help of troubleshooting I got the update of virus but the defender is unable to scan the system. even any kind of scan full or quick is not working please help me out Continue reading...
-
HOW TO BLOCK .ZEPTO VIRUSE ?
by Guest PALLAVAAGROUP- 0 replies
- 146 views
HOW TO BLOCK .ZEPTO VIRUSE IN WINDOWS PC OUR FILE TOTALY ENCRYPT ALL DOCUMENT FILES AND PST FILES. PLS SOLVE THIS PROBLEM. Continue reading...
-
Cerber Ransomware
by Guest clarancerozario- 0 replies
- 197 views
My computer got affected by some kind of Malware/Virus. After Microsoft Security Essentials shown threat, I normally clicked to remove all the detected and quarantined items. Then all of my folders had these items https://extremetechsupport.com/data/MetaMirrorCache/4f5223d8278fae2abd5b39181ab08237._.jpg and all files turned into ".cerber3. files. And inside @_README_@.txt file: <QT> C_E_R_B_E_R R_A_N_S_O_M_W_A_R_E ######################################################################### Cannot you find the files you need? Is the content of the files that you looked for not readable??? It is normal because the f…