Tech Support & Discussions Forum
Extreme Tech Support tech help and support forums. If you have problems with your your computer, tablet, Ipad, iPhone, Android device, wearable gear or any other device post in this forum and we will help you. If you just want to discuss the latest and greatest that tech has to offer you can do that here also. No question will be unanswered. No topic will be ignored.
97,797 topics in this forum
-
win.10 suchs..I hate it .it wont let me do what I want to do.I can't even find my...
by Guest MorningStar47240- 0 replies
- 85 views
I can't even find my win.defender.can some one help me.I hate this win.10.I just bought this computer last mo.and it is awful,I HATE IT.wish I could take it bact. Continue reading...
-
Windows Defender is not properly tracking scans
by Guest Julia GVentimiglia- 0 replies
- 96 views
I ran a full scan on Windows Defender. When the scan finished it said that I ran a Quick Scan. Why does it say I ran a Quick Scan when I saw it run a Full Scan? Why did this happen? What is the fix? Continue reading...
-
windows defender is not turning on??!!
by Guest JAGADEESH REDDY- 0 replies
- 82 views
i installed a app called Blue stack. it came with avast anti virus .when i uninstalled that app as well as avast,windows defender show periodic scan is on. but when i tried to turn on ,its not happening??!! Continue reading...
-
removal of unwanted software
by Guest terriepelton_759- 0 replies
- 83 views
can anyone help me to remove something called "reimageplus repair"? i'm not sure how i got it on my system, but i've tried several times to uninstall, but no luck. security scans don't detect it either. i used microsoft security scanner-full system scan, as well as, windows defender-full system scan; neither was detected. any help would be welcome and appreciated. Continue reading...
-
How to disable Windows Defender completely in Windows 10 version 1607
by Guest WP51 user even now- 0 replies
- 113 views
Split from this thread. Greg: Thanks. I read what you wrote on that link and found it rather dismaying. I have to back up all my stuff because my disk will be wiped out by the reinstall, then do the reinstall and then do a restore ? That does not inspire confidence in the windows product. I think the solution of finding another malware product that will make antimalware turn itself off - if true - makes more sense. And Microsoft itself should make that product - and provide it free in an update - given everyone's problems with what we all have now. Continue reading...
-
Phishing by Telephone
by Guest BrianLaseby- 0 replies
- 163 views
Yesterday, I received a telephone call, from a gentleman who said he was from Microsoft, wanting to talk to me about my computer. I politely told him that there was nothing wrong with my computer, and I hung up. I did some research and managed to extract the number he was calling from, it was 00123 948 3584. I did not feel like checking this number for obvious reasons, and wondered if it were a genuine call!!! Would anyone like to try it? Continue reading...
-
When I view "Divices & Drives" periodically a system X; shows up, what is it?
by Guest DonaldLuciusSC- 0 replies
- 88 views
18When I attempt to open this "System X" I get an access denied, no matter how I try to open it. What is it, and is it causing a problem in privacy and security? Continue reading...
-
Is Pro-Care a scam?
by Guest marygilmore19- 0 replies
- 89 views
Today, my daughter's Surface stopped working a a message popped up to call Microsoft because there was a problem. We called the number and ended up purchasing network protection from Pro-Care. I'm just realizing that this may not be legit. Does Microsoft have third party support or was this a complete scam? Does anyone have any experience with this company? Continue reading...
-
MySafeSaver
by Guest JoeyRosas- 0 replies
- 94 views
I cannot delete MySafeSaver program. Is my only option purchasing spyware software? Continue reading...
-
9/15/2016 Windows Defender update ???
by Guest DickGizinyaLV- 0 replies
- 84 views
Opened laptop this morning, greeted by an automatic WinDef update. On restart, Settings are changed i.e. icon and icon font sizes, have slight keyboard lag, issues, Man, issues. Couldn't find any info online regarding said update. No funny business in downloads. Somethings up though. Ran a definition update for defender, ( it did it yesterday at 4:29pm PST. I had shut down and restarted after that; no update occurred then) box stated 'couldn't update Virus defs cause of internet connection problem. I was watching it, there was NO connection issues, at all. So, question, Have I been got ? Anybody ? Continue reading...
-
Hacked
by Guest CliodhnaMoore- 0 replies
- 78 views
Hi I Stupidly called the 0800 number that appeared as a false Microsoft pop up saying that I have worm threats. I allowed the hackers access to my PC. I'm willing to clean the PC and reinstall but I'm concerned about my other devise IE Xbox as they have the IP address. Can someone please advise if I need to CLEAN UP all devices? Continue reading...
-
After I had the last win 10 update, at startup, I recieved an message:
by Guest CiprianConstantinescu- 0 replies
- 86 views
"Windows defender - The service couldn't be started. The group or resource is not in the correct state to perform the requested operation. Click Help for more information about this problem." Error code 0x8007139f What can I do? Continue reading...
-
Can't access WD settings- "Some settings are controlled by your organisation*.
by Guest Jean-Claude B- 0 replies
- 111 views
Split from this thread. Thanks to the Microsoft team, I could recover my Windows Defender after I uninstalled an antivirus software following a viral attack last Sunday. Windows Defender works fine now, however, I am not able to access the Settings, This morning I wanted to have access to the Settings and each time click on "Settings" on WD, it will minimise to the task bar and I am transferred to the Windows 10 Security settings page for Windows Defender that says in red caption that "Some settings are controlled by your organisation*. Evidently, being the only user and Administrator (with Admin rights), I am the organisation, but I dont have access to m…
-
windows defender 2016
by Guest JohnMS326- 0 replies
- 169 views
Does Windows Defender 2016 now have a different logo/icon from the previously recognisable 3 turret stone wall? Continue reading...
-
Photobucket Tech Scam with Microsoft page in background
by Guest rcavictor(2)- 0 replies
- 182 views
Sometimes when I go to Photobucket. I get a Photobucket page for a brief moment then it redirects me to some kind of Tech scam with audio. I have Malwarebytes. Updated and did a full scan many times. Zero threats detected. Microsoft Security Essentials. Updated and did a full scan many times. Zero threats detected. This only happens when I go to Photobucket. It happens sometimes, Not all the time. And it does not matter what Photobucket page it is. Example below, http://windowalert2.com/7012qr/index.php?s1=4905&vcid=5b5bcc2d-1cfa-43f6-ba77-b9c05b6119cf&dfn=(888)%20599-25518&dn=%2B188859 Any help Appreciated, https://extremetechsu…
-
SafeBytes
by Guest bobdunkin- 0 replies
- 163 views
Assuming SafeBytes driver assist, was a Microsoft approved product, plus the fact that my computer was acting up I did their driver update,,,, now nothing works, can't connect to my WiFi wireless devices don't work, and it is not restoring previous drivers, so now what? Is it safe to remove the product as previous posters have instructed, or will I be stuck with the so called updates that have made my computer useless? Continue reading...
-
Defender taking a long time to remove a virus
by Guest jtpryan- 0 replies
- 84 views
This is twofold. One, for some reason every time I reboot (W10 pro) I lose all things Google. Chrome goes away and needs to be reinstalled. Drive doesn't start, have to do it manually. Any Google apps pinned to the task bar are gone, although they are there and think they are in fact pinned, I have to unpin and pin again. Now, this isn't the end of the world, takes all of 5 min to fix. But my concern was did I have some kind of virus/malware. So I ran Malwarebytes and Super Anti Spyware and found nothing. I then ran a full scan from Defender and came up with 3 infections. https://extremetechsupport.com/data/MetaMirrorCache/5a8b3cf3033f28231fb8f3b73b4307c3._.j…
-
Paramétrage de Windows Defender bloqué "Some settings are managed by your organization"
by Guest J-C Bailly- 0 replies
- 105 views
Fractionné à partir de ce thread. Bonjour à nouveau, Je croyais bien en être sorti pour de bon, mais il semble qu'il reste un problème avec WD (qui fonctionne parfaitement au niveau du scanning). En effet, ce matin en voulant effectuer les réglages sur WD concernant les exclusions, j'ai appuyé sur "Settings* et on me renvoie sur les paramètres sécurité avec une notice rouge "Some settings are managed by your organisation", impossible donc d'accéder à la page des réglages... Y-a t-il un remède à ce problème SVP? Merci encore. Jean-Claude Continue reading...
-
Security Alert
by Guest ninky65- 0 replies
- 78 views
I received an on screen alert that my PC had been blocked by Microsoft and to call an 800 number right away. Is this a scam? Continue reading...
-
How to remove fake virus warning from Edge ?
by Guest NuYawker- 0 replies
- 97 views
How do I remove this bogus virus warning from Windows 10 Microsoft Edge ? (see OneDrive screen shot below) https://1drv.ms/i/s!AkGpC4yjaS1ok3k3MFDoZYAm6rb_ Continue reading...
-
I updated yesterday, to Windows 10version 1607. Anti-virus conflict, and track pad not...
by Guest SereneJulie- 0 replies
- 95 views
I updated yesterday, to Windows 10, version 1607. It took FOREVER, and restarted itself several times. After the last restart, as soon as the updates were finished, I got a message onscreen that the Windows Defender was not compatible with the Norton Anti-Virus I was using and do I want to turn off Norton? Several other messages flashed up and as I went to check them, I realized my cursor was gone, and my track-pad isn't working. I'm only here today because I have a plug in mouse. Wondering if the conflict of the two anti-virus softwares caused the track pad not to work, or did it just happen to go out when this was all finished? Has anyone else had this i…
-
Windows Defender is off
by Guest AndreaBoyd7268- 0 replies
- 90 views
I had a computer guy turn off Windows Defender on my laptop so I could install a spy wear now I need it turned back. How do I do this? [Original Title: Windows Defender] Continue reading...
-
How to use Windows Defender Offline?
by Guest TimKFCI- 0 replies
- 91 views
My windows defender setting page does not have a selection to use windows defender offline - anyone know why? [Original Title: windows defender] Continue reading...
-
Does Avast virus protection negate Windows Defender?
by Guest DeloresWood- 0 replies
- 97 views
Does Avast virus protection negate Windows Defender from working? Continue reading...
-
Windows Defender freezes
by Guest Liza SC- 0 replies
- 93 views
Windows Defender starts and shortly thereafter freezes. No error message, but timer doesn't work and scan stops Continue reading...