Tech Support & Discussions Forum
Extreme Tech Support tech help and support forums. If you have problems with your your computer, tablet, Ipad, iPhone, Android device, wearable gear or any other device post in this forum and we will help you. If you just want to discuss the latest and greatest that tech has to offer you can do that here also. No question will be unanswered. No topic will be ignored.
97,797 topics in this forum
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Internet Explorer pop up demands I call Microsoft on Windows 10
by Guest K.D. Jones- 0 replies
- 85 views
There is a message that pops up using Internet Explorer that tells me that I need to call Microsoft to remove malware as my computer has been infected. Internet Explorer will open its self up and a voice starts the message about calling. The only way to close it is through Task Manager, and i've literally had to pin the task manager to my notifications bar because once the pop up opens there is no getting out of it. Anyways I guess the question I have is, is this real? Or a virus? I've tried to simply go around this or avoid it, thinking it was something malicious, but it's pretty irritating and would love to know how to get rid of it for good. Continue reading...
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I need your help cause the files are ex-large, and the text is too..
by Guest (vv2)&114- 0 replies
- 89 views
Community, My Brothers files and folders are ex large even though I have them on small. He uses Vista which is another reason I am having a little difficulty. A few things to help you out 1.) It gets left on at night, is always hot, and an older model Dell 2.) I did a scan last night, but that was the first scan 6 months. 3.) Both diagnostic and scan were good. I need your help cause the files are still ex-large, and the text Remember this is my Brother LAPTOP. Continue reading...
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My Internet Explorer was infected by the Tech-Connect.Biz virus.
by Guest BobWymer- 0 replies
- 100 views
What are the procedures needed to remove a virus from Internet Explorer? I have already used the Windows Malware Removal tool but Internet Explorer is still effected by the changes made by the virus. [Moved from Internet Explorer] Continue reading...
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Windows Defender
by Guest AndreaBoyd7268- 0 replies
- 93 views
I had a computer guy turn off Windows Defender on my laptop so I could install a spy wear now I need it turned back. How do I do this? Continue reading...
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powered by dnsunlocker virus
by Guest subahaman- 0 replies
- 101 views
I am using windows 10. dnsunlocker virus came in my browsers. Initially, it was shown in taskbar tray and control panel. I uninstall it from control panel and it was gone. But after some time, 'powered by dnsunlocker popups again came in all browsers of my laptop. Pages are automatically redirected to other pages. It also hangs website pages and when I click any key, other unwanted pages open. This time, no suspicious program, I can found in control panel. It also do not changed my dns setting as they are set to automatically. I read posts on internet about it and tried solutions like I have reset browsers, deleted temporary files and scanned my system with windows defe…
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windows defender
by Guest TimKFCI- 0 replies
- 103 views
My windows defender setting page does not have a selection to use windows defender offline - anyone know why? Continue reading...
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Updates on Vista PC
by Guest DaveChrischilles- 0 replies
- 75 views
My updates are appearing on MSE but not on the Windows update one. It was until about August 8th then just quit showing up. I think I'm getting MSE updates but not the Windows ones. What could be wrong? Continue reading...
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Malware
by Guest PamHass- 0 replies
- 95 views
I keep getting malware "PUP.Optional. PCCleanPlus Registration Key. How do I get rid of it? Continue reading...
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SSH connection
by Guest Elegence60- 0 replies
- 85 views
When reviewing Security logs you see a SSH connection from an external IP Address in Hong Kong. What kind of connection is this and what is happening? I need this answer before 10pm tonight if you can help me please. Continue reading...
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Definition Update for Windows Defender - KB2267602 (Definition 1.227.2312.0) won't load.
by Guest Don L Turner- 0 replies
- 103 views
For a couple of days I have been having trouble with my Windows 10 computer. Although I could be wrong, I think I have narrowed it down to Definition Update for Windows Defender - KB2267602 (Definition 1.227.2312.0). Windows tries over and over to download the file and fails. I have two other Windows updates waiting to be downloaded -- Cumulative Update for Windows 10 Version 1511 for x64-based Systems (KB3185614) and Update for Windows 10 Version 1511 for x64-based Systems (KB3150513) -- but neither get the chance to download because Windows just keeps trying to download the Defender definition file. This morning I turned on my computer and it took about two hours t…
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computer virus
by Guest non.technical.geek- 0 replies
- 99 views
There is a pop up saying Windows detected suspicious activity on computer. Please contact Microsoft technical support for immediate help. At 1-855-337-0031 Its not allowing me any activity or I can not delete message. The number is not legitimate to call Continue reading...
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IS THERE A SCAM REGARDING A SECURITY BREACH WITH ERROR TICKET WBCKL457
by Guest Fredmartin7- 0 replies
- 96 views
ERROR TICKET WBCKL457 Continue reading...
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Did anyone get a message computer was infected - call Microsoft
by Guest DottyP438- 0 replies
- 82 views
Message popped up - call Microsoft - computer infected with ??? (should have written it down). Don't close window or I would lose my hard drive. What is going on. I was asked to update Windows 10 yesterday - my search engines are messed up. Just give me a simple program that protects us. Continue reading...
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Definition Update for Windows Defender - KB2267602 (Definition 1.227.2262.0) - Error 0x80070643
by Guest TeresaBickley- 0 replies
- 78 views
Split from this thread. I went to the Defender "settings" "windows update" and this is the error I am getting: Definition Update for Windows Defender - KB2267602 (Definition 1.227.2262.0) - Error 0x80070643 I am windows 10 and no other protection should be running. Thanks! Continue reading...
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Why did i have to use another companies antivirus to detect a virus on my windows 10 pc?
by Guest Disc Uscted- 0 replies
- 145 views
my computer started acting sluggish, knew right away needed a scan, opened Windows Defender, unleashed the awesome, and waited. nothing detected, cool, good to go. open Explorer, go to facebook, not even logged in, bam, windows froze. open foxfire, go to A*G, download and run virus scan, sum bi*ch, fricken Trojan. Please Microsoft help me stay a windows software junkie (wisojunkie), else I'll have to take a bite of the forbidden fruit (la pomme) . much rather have a peach, Georgia style. yes, I update my windefender every time I scan, which is frequently, ty windosoft, holding on to hope your team is better, smarter, and by gollie more determined to help your fans, than…
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Message that computer is blocked error 365d83711ddc22 and to call 8777536037.
by Guest W.H.Ingram- 0 replies
- 134 views
I just received a popup that stated my computer was blocked error 365d83711ddc22 and to call 8777536037. is this legit? Continue reading...
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Logger.js from Yahoo?
by Guest Pam_1015- 0 replies
- 129 views
My computer keeps trying to download "logger.js." How do I get it to stop? My windows defender is not picking up on any viruses.....Is this anything I need to be worried about? It keeps saying "the publisher of logger.js cannot be verified." Continue reading...
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Images disappearing from PowerPoint
by Guest antheaguthrie- 0 replies
- 70 views
Can I recover images which have suddenly disappeared from two PowerPoint presentations losing hours and hours of work Continue reading...
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Cannot scan the laptop
by Guest 3mv- 0 replies
- 99 views
I cannot use windows defender to scan my computer. A prompt will show "A group or resource is not in the correct state to perform the requested operation." Continue reading...
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I have a virus within my PC I have a regular scan,and the scam that I have has blocked my...
by Guest Raymond A Matthews- 0 replies
- 104 views
Having my PC scanned on a regular basis I still manage to find a scam who can enter my email and cause me more than serious problem. My emails have been blocked out & In for over 2 weeks now I have the micro soft defender in place. But that has not been that successful so far, so I am looking for a good secure program to keep this virus at bay. Please can anyone help my find answer to my problem I am now using Dell PC and using windows 10. Thank you in anticipation Your Sincerely R.M <Moved from V&M/MSE/.../Windows 7> Continue reading...
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I can't seem to uninstall McAfee Live Safe
by Guest Mig527- 0 replies
- 94 views
I want defender to be the only thing scanning and protecting my laptop... Is that so hard, I need help please. *** Email address is removed for privacy *** Mig527 Continue reading...
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please help!
by Guest LalaShears- 0 replies
- 104 views
i am receiving text messages late, cannot play music or videos, and can't upload photos of view them without the app crashing. I have turned it off and back on many times as well as a soft reset. Been having this problem for four days!!!!!!!!! Please help!!! Continue reading...
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Suspicous credentials popup
by Guest thirteenthumbs- 0 replies
- 97 views
I randomly get this credential popup https://extremetechsupport.com/data/MetaMirrorCache/f6115cce6e6c0aa1fb2848c88433c03e._.jpg to which I click the X and close it. I use a local account. I find this credential https://extremetechsupport.com/data/MetaMirrorCache/a9c74fef61a75fd66964a1baceda9ffe._.jpg to which I have no clue from where it comes. Norton Security shows no infection. IObit Malware Fighter, free version, shows no infection Adwcleaner, https://toolslib.net/ , shows no infection Malwarebytes, free version, shows no infection. Advanced System Care Pro is run regularly cleaning the registry and tracking cookies. About a week ag…
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My MacBook Air password stopped working
by Guest TimTreible- 0 replies
- 224 views
I was on my computer and something didn't look right and I restarted my computer And my password doesn't work! it happened when I had just up loaded Adobe ! Continue reading...
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Scam
by Guest KimoHi- 0 replies
- 87 views
My computer got blocked with a microsoft page and directed me to call 1-877-753-6037 then they asked me to click my window icon and put in iexclore www.faststop.support at this point the next page that opened was from bing and iread something that made me suspicious. The person on the phone made me nervous and i said this sounds like a scam and he hung up. Are these guys from Microsoft.? Iturned my computer off and the lock page weny away. Continue reading...