Tech Support & Discussions Forum
Extreme Tech Support tech help and support forums. If you have problems with your your computer, tablet, Ipad, iPhone, Android device, wearable gear or any other device post in this forum and we will help you. If you just want to discuss the latest and greatest that tech has to offer you can do that here also. No question will be unanswered. No topic will be ignored.
97,797 topics in this forum
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windows defender not turning on
by Guest roybalram- 0 replies
- 82 views
my windows defender will not turn on when I try to turn it on it showing this [ the service couldn't be started] the group or resource is not in the correct state to preform the requested operation. how do I go about getting it to work. Continue reading...
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Microsoft tech support scam question: I got their info (like some real helpful stuff) what...
by Guest kylewaytashek- 0 replies
- 92 views
Hi I was just browsing the web when i stumbled across www.oogle.com that sent me to pre-support.xyz. this website sent me to a website that might be familiar to alot of you that is the tech support scam popup. Now i knew it was a scam from the very start so I i copied the address and went to a who.is query website that told me that the domain is registered by someone in janakpuri New Delhi by the name of Alex Parker with a email of https://source.domaintools.com/email.pgif?md5=bd692efe5d5ca728a0ccdbd548b442b4&face=arial&size=9&color=000000&bgcolor=FFFFFF&face=arial&size=9&color=0000FF&bgcolor=FFFFFF&format%5B%5D=transparent&…
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Has anybody dealt with www.fastfixtech.com and are they a legit company?
by Guest Tim & KathyEifrid- 0 replies
- 109 views
While on the internet, supposedly I had a "malware problem" and all functions on my laptop seemed to freeze up. A warning popped up with a phone number to call, along with an audio message that my computer would be blocked from the internet because of malware detected on it. The phone number was to a technical firm known as fastfixtech.com, which led me to believe that they did third-party work for Microsoft. Just wondering if they are legit, or did I just get screwed out of $300? Continue reading...
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computer windos frozen
by Guest LouisCullari- 0 replies
- 200 views
message on my computer amazon aws.com states Windows has detected suspicious activity. I should call tech at 1-866 530 6857. virus ox 000314CE. Is this the correct number to call a tech or is just a scam .So far I can use the computer but not the Windows this message does not go away. Please help Continue reading...
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Error message on desktop
by Guest Johnnyfg- 0 replies
- 113 views
#268D3-XC00037 very official Microsoft-looking page says computer alerted them it is infected with virus & spy ware sending credit card details and personal emails to hackers. Verbally the message says to call immediately or they will be forced to disable my computer to prevent further damage to their network. Is this legitimate? Continue reading...
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Automatic Update broke Windows Defender- Error 80016b5
by Guest DavidLloyd-Jones- 0 replies
- 88 views
Split from this thread. Error 80016b5 gets me here. "Report Abuse" lets me report child abuse, but not the fact that Microsoft give me the option of being the first to report how lovely their answers are, but no option of saying that it is abusive to only give one option. Continue reading...
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dll error : 6a2f0354-8cde-4174-9689-144bb8054327
by Guest kokotn- 0 replies
- 107 views
pls how can I fix this problem Continue reading...
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Intel True Key login won't go away
by Guest minpin9- 0 replies
- 118 views
I had an apparent update to Windows 10 Pro, and somehow it installed Intel True Key without my permission. I thought I had deleted it through the control panel, but when I start windows, it still asks for a password, which irritates me to no end! To me, it appears to be some kind of malware issue; thus, scanned with Malwarebytes, which showed a number of "pup.optional.winyahoo" types of entries. I delete them, but they keep returning. What I need--after trying to find answers all day--is a solution to get back to a normal start up without the obnoxious demand for a password! Continue reading...
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how can i tell if my win-10 is using microsoft essential running on my machine
by Guest JohnWingate- 0 replies
- 100 views
how can i tell if my win-10 is using microsoft essential running on my machine Continue reading...
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Worm.
by Guest mydiaxd- 0 replies
- 95 views
My uncle who is married to a person who works at Mozilla, I had to do some weird sequences to even get to this post. His spouse which is the same name as me...in Seattle. Well, a few days ago I lost all access to the internet and accounts. I lost all certificates to access my facebook. He put a bad beastality video on my moms facebook. This all started after I finished mydiaxd.wix.com/corrora, and I also lost all certificates to that account...I factory reset everything twice already. The Z: drive is on my computer...can someone help me or give me back certificates? I can't just accuse anyone..thats how it works with police protocol. Continue reading...
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Help! Smartscreen
by Guest Techyyy- 0 replies
- 104 views
Smartscreen prevented an app from starting: SkypeHost.exe I didn't have Skype running, help? Continue reading...
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Win32/virtumonde can this effect my wireless connection
by Guest paulaTownsend326- 0 replies
- 101 views
cant connect with wireless wifi Continue reading...
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Is "*** Email address is removed for privacy ***" a legitimate site?
by Guest bruceparkison- 0 replies
- 108 views
I've gotten several emails recently from "*** Email address is removed for privacy ***". Something about the "e." doesn't seem right. They are presented as "msn news", but just don't look right. I've pasted in the latest one below: MSN <*** Email address is removed for privacy ***> To Today at 2:40 AM MSN is your place for news | Click here to open in browser https://extremetechsupport.com/data/MetaMirrorCache/87b2168944cdca987ad711244462997b.jpg https://extremetechsupport.com/data/MetaMirrorCache/48a47bdf328686c74ed60cf190386dd9.gif https://extremetechsupport.com/data/MetaMirrorCache/f180149ad18c904c285484fc363f42f0.gif https://extremetechs…
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Microsoft Security Essentials Virus Protection
by Guest Frank_James_X- 0 replies
- 84 views
I am running Microsoft Security Essentials on my Dell laptop with a Windows Vista O/S. At the end of last month it stopped updating the antivirus protection. I have tried updating it several times without success. It continually fails to update and says the following: Virus and spyware definitions: Connection Failed The virus and spyware definitions didn't update because of an Internet or network connectivity problem. The last update was on 8/30/2016 of definition version 1.227.1102.0 Is there a fix for this. Continue reading...
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Exploit.SWF.bd virus
by Guest Marne Michelle- 0 replies
- 89 views
How do I fix this virus? Can't access internet Continue reading...
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hacked email
by Guest Citizen027- 0 replies
- 100 views
I had my email account hacked and the hacker is asking people to contact him at *** Email address is removed for privacy ***. is there any way to trace this account? Anyway to find the hacker? the site of email was ATT and yahoo email. The hacker wands money sent to an outlook.com site for information on funding. Any help appreciated. thanks Continue reading...
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JohnyCryptor - File Restoration?
by Guest NoelRude- 0 replies
- 94 views
Files have been encrypted with JohnyCryptor. No messages and not sure how they accessed the data. Does anyone have any experience with JohnyCryptor? Is there anyway to recover the files? N. Continue reading...
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- 3 replies
- 5.4k views
Hello folks this is my first post. I have just installed a new NVidia gtx 1070 graphics card and with it a new cougar 750watt PSU. I needed the new PSU because my old one did not have the required 8 pin plugs. It boots fine and runs as expected but when I shut down my monitor etc closes as per normal but my front case fan and CPU fan keep running and the LED's on my motherboard and graphics card stay lit....I have reset my bios to defaults. Next I checked the power management in win 10 64 bit......but I think its a PSU related problem because when I switch the PSU off with its own switch then back on again the LEDs and fans start up straight away before my pc posts…
Last reply by KenB, -
Windows 10 Defender Definitions Will Not Download
by Guest mws- 0 replies
- 94 views
Internet connection is fine, Defender tells me it is out of date, I tell it to update, the download bar goes about 30% across and that's all it does, fails after awhile saying definitions cannot be updated. I've searched Event logs and rebooted and am now at a loss as to what to do. Continue reading...
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Malware on system, a.k.a. "Windows 'Defender'" is making computer completely unusable.
by Guest KNERDY- 0 replies
- 106 views
I am posting from another computer as the other is unusable. It is making the system unusable by constantly running up disk usage to 100%! How can we disable, and remove this malware threat? Is that how is works, constantly scanning the computer to the breaking point whereby you cannot use the computer, thus cannot get infected by something else? Continue reading...
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Exec. File
by Guest olHip- 0 replies
- 85 views
Hi, I found a new entry in my services and have no idea what it is. I can not disable it and it only shows up in services. Also since I have found this file my browsers blink when I scroll and they black out also when I scroll. Here is the file CDPUserSvc_716039b. Continue reading...
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WINDOWS DEFENDER NOT COMPLETING SCANS
by Guest CliffordGuinnane- 0 replies
- 98 views
WHEN DOING QUICK SCAN IN DEFENDER NORMALLY IT SCANS 17050 FILES NOW IT IS ONLY SCANNING 9065 FILES. I RUN A SCAN EVERY DAY AND UPDATE DAILY. NO FILES HAVE BEEN DELETED BY ME. THIS APPEARS TO HAVE ONLY HAPPENED SINCE LATEST WINDOWS UPDATES. ANY HELP WOULD BE APPRECIATED. THANKYOU Continue reading...
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can not get url to work
by Guest Slopitchfever- 0 replies
- 86 views
keep trying to get into banking site in google chrome which has never been a problem. When clicking on bookmark it comes up saying invalid URL and gives the following message Reference #9.edd3e743.1473432189.56a0981 Any ideas as to why this is happening all of a sudden. Thanks Continue reading...
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I CAN'TFIND AND KILL, REMOVE, FRESHY TOOLBAR, , CAN'T KILL TOOLBAR!??
by Guest TaraConnor777- 0 replies
- 83 views
I SPEND HOURS TRYING TO REMOVE AND KILL FRESHY TOOLBAR,https://extremetechsupport.com/data/MetaMirrorCache/0c9a84a0a29633bbeda7ff41abb5bcf8._.gif CANNOT FIND IT OR KILL IT; NO anti malware or anti virus rEmoves it;https://extremetechsupport.com/data/MetaMirrorCache/700d69d3973138cd570a5431d93cda56._.gif avast won't remove it; nothing in windows help can remove it; https://extremetechsupport.com/data/MetaMirrorCache/8a6fc505fe81ca3afc0438e43ddea86c._.gif how do i find and kill it? dump all the browsers?https://extremetechsupport.com/data/MetaMirrorCache/851adff00820feb0cf23eaf8590e6c84._.gif "regedit.exe" is supposed to have it. but no virus ware will kill and remo…
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Windows Defender/Microsoft Security Client Error on Restart/Reboot but NOT on Cold...
by Guest The Great G. G. C.- 0 replies
- 79 views
So what's the situation? 0x80070426 is the error code I see when Restarting or Rebooting (like, after an Update) but it does not appear when I turn the machine from OFF to ON, Is this a glitch in Defender that the Techs should be addressing (it has only started since the last cumulative update). Can I safely ignore it by just turning Defender on myself and updating it? (Which seems to have no problems running) OR should I turn my device completely off and then back on thereby avoiding the error altogether? Any ideas? Postscript: I should add that I ran SFC/SCANNOW and it found no integrity violations. Continue reading...