I have a PC with Windows XP Pro which won't boot up to the desktop. Once past the boot screen, it takes me to a page where it says Choose operating system,offering me the choices of Windows XP Pro or Windows XP Pro Set up, I can't choose the first option, then it takes me to another page where I get the message
The file amxrrmz1.sys could not be found. Press any key to continue
But when you press a key, nothing happens. I can get into the BIOS but not safe mode. I have tried booting from the XP Pro disk, but no go.
I have tried Googling the file name but there are no results. My teenage son had been using the computer so I wouldn't be surprised to find that this problem has been caused by a virus. Any suggestions as to how to deal with it would be appreciated.
Many thanks.