carlj

Hello I am new to this group and would like to know if anyone can help with this problem that has arisen I have a Acer Aspire 5935G running windows home prem 64bit and have no sound, and no internal speakers recognised - all I have is external hdmi output in volume options I have acquired this laptop that no-one else could get the sound to work (PC repair shops etc) and I have ran a reinstall to factory settings - where the sound works at first then after an update from windows and a restart the sound disappeared again when looking on the device manager the driver on the second bus for sound controller has an error which it cannot fix - I then went to acer support and downloaded the realtek driver which solved the problem - then another restart later the same problem!!! Then I put a fresh copy of windows on there without all the factory reset junk thinking it may help. Same thing happened - then thought I'd uninstall all sound drivers and start agian - Same thing! - Then tried slimdrivers which gave me a amd driver from catalyst which worked fine all drivers sweet. After a restart same problem!! it is getting annoying to say the least. I found disabling then re-enabling the sound drivers makes the speakers work and alls fine but as soon as I restart - boom same problem. I have disabled windows driver updates to see if it helps but I just restarted and its done it again with the same issue but diabling it doesn't help now :( Getting angry and any help will be greatley appreciated Thank you Carl