DeVon

Hi Ken, I'll get on this tomorrow. Assuming everything is as you think, I'll order the external enclosure and be back in touch with you as soon as it arrives. Thanks, DeVon

Anyone have a clue?

The disk came with the laptop. A reinstellation DVD of the Operating System and a Driver's and utilities DVD. I am happy to do anything at this point, but you'll have to walk me through removing the hard drive. I have No Data that I need because I have not been able to use it very long.

It looked like the desktop was going to come up, then the error message again.

Windows Vista Error Message Advanced Boot Options are: Safe Mode Safe Monde with Command Prompt Enable Boot Logging Enable Low-resolution video Last Known good configuration Directory Services Restore Mode Debugging Mode Disable automatic restart on system failure Disable Driver signature enforcement Start Windows Normally No option to "Repair this Computer" ???

I bought a Dell XPS Studio 1640 laptop. It was preloaded with Vista. The computer was doing something weird at start up. When you powered up, it would flash on the screen "installing 15 or so out of 90 or so updates. Then it would shut down and come back up. This persisted for a long time, so I decided to reload Vista and see if that would solve the problem. I put the vista restore disk in and after the start-up screen, it began installing windows. About halfway through this process, the battery went dead. I plugged it into the outlet in the wall and when I turned the computer back on, it went to the windows installation again, but very soon an error message came up saying; "the computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation." However, after pressing OK, the computer restarts, but the same error message comes up, leaving me in a loop. I've tried rebooting in the safe mode and everything else I can think of but nothing changes What can I do to fix this? In laymens terms please. I am a little technoligically challenged. Thanks, DeVon Whittington