I have recently bought a Seagate 9SD2A4-500 (500GB External Hard Drive). It works like an absolute charm on every computer in my house (One version of XP and another Win 7). However, it does not work on my own computer.
It seems that this hard drive using USB 2.0 Cannot be read. When placed into my PC, (Win 7), it does recognise a device has been added, driver updates occur but it believes it is a "Initio Default Controller" I am unable to access it, reformat it or in any way change it. I have took advice from other sites and forums, for example I already have: Used Seagate tools, but it doesn't work as the device is not recognised as it is an Initio default controller.
I have uninstalled content, reinstalled without allowing updates to happen, but a device is not recognised.
Used different USB cables, for example USB-B --> two USB A's so it can have more power, but it makes extremely loud noises and does not recognise it, and I think it is more damaging than helpful.
I have already determined that it is not the USB cable (USB-B to A) as it works on other computers. Similarly, it is not my own USB ports, as other devices work perfectly. It does have warranty, but bearing in mind that it works on other computers, I don't believe it is the hard drive's problem. It is most likely to do with some settings that I haven't considered so far.
The most likely cause of the issue is my BIOS is out of date, and I need to update it... but I've hit a snag with that. I've spent two hours trying to find ways to update my BIOS and it seems to no avail. I have ASUS Motherboard P5N-E SLI, Version 1006. Newest update is 1406. From downloading the manual, I have four ways to update the BIOS, but each for each way, I am unable to.
(From the manual): ASUS BIOS Flash Utility (Using bootable floppy disk) - I don't have one in my computer or in my house.
ASUS Crash Free BIOS 2 (Updates using bootable floppy or Motherboard support CD) - Again, I don't have either, so I can't use this method.
ASUS EZ Flash 2. This. I could use, however, I am unable to access this area on my BIOS. It says that I should be able to according to the specs for my motherboard. There are two ways to access it, either ALT+F2 post boot - but when pressed, it only boots up BIOS page, not the exact EZFlash2 utility. The other option is to go from my BIOS page, over to 'tools' menu then access EZ Flash utility from there. As you see from the picture attached, I don't even have a 'TOOLS' section, so this is impossible. I also checked other areas to see if it might have it, but no luck there.
ASUS Update (Updates bios in windows environment - Needs Motherboard CD) Don't have CD in this case, so I am unable to.
I must be able to update my BIOS some other way, but I don't know where to proceed.
Thanks in advance for some help,
lum200
http://i41.tinypic.com/15wexq0.jpg