emmak1981

Two months or so on from my previous post and still there are problems/bugs with Amazon links to products, from my laptop at least. I've cleared my cache, restarted laptop on Google Chrome, and still nothing. Although it sort of works if you double click on the link to whichever item you're looking at at the time on Mozilla Firefox's latest version. I am curious to know if anyone else is experiencing the same issues as me, if not then it is probably something to do with my Kaspersky Internet Security.

Over a week later, and I'm still struggling with the Amazon UK site. It's not just on Google Chrome I'm having trouble. Anyone found a fix yet ?

Unfortunately I don't think Amazon answered my question very well, but they passed on my problem to a relevant department, so I should be hearing from them pretty soon.

I'm also having trouble with the links. I contacted Amazon UK. And this is what they said: "Hello, Thank you for taking the time to bring this to my attention. We build our website information from many sources, and we really appreciate knowing about any errors or issues that have been overlooked. I have forwarded your message to the relevant department so that this item's details can be amended correctly. You can search for anything on our website by using the Search bar at the top of any of our pages. Using the drop-down box to the left of the Search bar you can search only in specific departments. For full details on how to search for items on our website, please visit our Help Desk at the following URL: http://www.amazon.co.uk/gp/help/customer/display.html?nodeId=492860 If you are still having trouble in accessing our website, I request you to Please contact us over the phone. Contacting us through the website allows you to verify security before a call is placed and ensures we have your account information ready when we call you. Here are the details: Customer Service can be reached from Mon - Sat, 07.00 - 21.00, Sun 10.00 – 19.00, local UK time. Freephone within the UK: 0800 496 1081 International customers can reach us at +44 (0) 207 084 7911. I hope this helps and understanding, patience in this case would be appreciable. We hope you can call us soon so we can help solve this problem quickly. Did I solve your problem? If yes, please click here: http://www.amazon.co.uk/gp/help/survey?p=A2N39IGVHWJ3PF&k=hy If no please click here http://www.amazon.co.uk/gp/help/survey?p=A2N39IGVHWJ3PF&k=hn To contact us about an unrelated issue, please visit the Help section of our website: http://www.amazon.co.uk/help Warmest regards, Madhuri Amazon.co.uk Your feedback is helping us build Earth's Most Customer-Centric Company.