first of all, thanks very much for your help on this :)
i have three ports in the graphics card. i was using the smaller blue plug.
i have now swapped to the longer white plug (via an adaptor)
there is also an hdmi socket, which i dont have a connector for
since ive used the longer white socket, it seems a lot better. though i had to right click on speaker icon (bottom right), playback devices, right click on 'speakers', 'properties', make levels 100, 'balance'... adjust to 100
if it stays like that its fine, but i noticed after i had done that yesterday that the levels changed down on their own after launching a music file.
thought that was a bit odd
restarted this morning and they were all at 100 though
is there any way of making sure the levels dont go down again? and why would they in the first place?