DizzyPip

Using the method below I have managed to restore my internet connection. http://smokeys.wordpress.com/2008/07/20/how-to-recover-a-really-dead-windows-xp-sp2sp3-tcpip-stack/ However I would still be interested to hear what the Security guys think on the Malware log info. Do you have any recommendations as to some good AV software? I have had McAfee/Norton (both stopped a lot of programs communicating effectively) in the past and never been too happy with it, Kaspersky was less irritating. Are any of the free ones like AVG any good? Once again, many thanks for all your efforts.

Obviously I did not know where any of you were based and that there would be an overlap of anything, apologies. I have informed BC and CHF that I am would like to continue receiving help from this forum and that their efforts have been much appreciated.

I'm looking at trying this method: http://smokeys.wordpress.com/2008/07/20/how-to-recover-a-really-dead-windows-xp-sp2sp3-tcpip-stack/ However I am not too sure on where to start, where would the Netcpip.inf be found? Have looked/searched for it to no avail.

Could it be faulty winsock and winsock 2 keys (i've been reading other forums to try figure this out)? I have another computer running XP Pro here and it connect to the internet no problem on the same router, would I be able to copy the keys over to see if that would help sort it out?

Ok scan has completed and has produced the following error report: Malwarebytes Anti-Malware 1.62.0.1300http://www.malwarebytes.org Database version: v2012.07.03.05 Windows XP Service Pack 3 x86 FAT32 Internet Explorer 8.0.6001.18702 Administrator :: SHOP [administrator] 12/07/2012 14:05:56 mbam-log-2012-07-12 (14-31-56).txt Scan type: Quick scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 204993 Time elapsed: 8 minute(s), Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 1 HKLM\SYSTEM\CurrentControlSet\Services\Mshost Manager (Backdoor.Agent) -> No action taken. Registry Values Detected: 3 HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|sbdlef (Trojan.Agent.LTGen) -> Data: rundll32.exe "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\sbdlef.dll",WriteFileStamp -> No action taken. HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|bcneh (Trojan.Agent.LTGen) -> Data: rundll32.exe "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\bcneh.dll",ComputeTangentFrame -> No action taken. HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|sastcv (Trojan.Agent.LTGen) -> Data: rundll32.exe "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\sastcv.dll",GetImageInfoFromResourceA -> No action taken. Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 1 C:\Documents and Settings\Administrator\Application Data\Plug.bat (Backdoor.Agent) -> No action taken. (end) After this has been completed I used the option to remove the suggested files and the result is that I no longer get the weird RUNDLL error message upon start up. However I still cannot connect to the internet. Ran diagnostic tool again and it no longer mentions a winsock error it just says contact the XP provider straight after I select that I am using a wired connection. Screen grab of this and the diagnostic report below: http://i731.photobucket.com/albums/ww319/philknight81/Diagnostics.jpg

When I tried to ping it came up with unable to contact IP driver, error 2. In regards to MalwareBytes I have installed it, when trying to update it brings up the following error message PROGRAM_ERROR_UPDATING (0, 0, Host not found) I am currently running the scanner now, thought I would post this to see if it offers any other clues as I don't know how long it will take to finish the scan.

Hey, ran the ccleaner and still having the same problems exact same error wording as well.

Hi, tried this earlier. Had to download the FixIt to a a memory (as I can't connect on other pc) ran it and it said it was fixed. However I still cannot get it to connect to the internet. Would the weird RUNDLL error message have anything to do with this?

Hey i'm getting some weird rundll error message that has just started coming up and since this started I can no longer get on the internet. The error message is as follows: C:/docume~1/admin~1/locals~1/temp/sbdlef.dll The specified module could not be found. When I try to connect to the internet it can't. If I run the diagnostic tool from IE window it says: detected a problem with the Winsock provider catalogue. If I try and get on via Chrome it says: DNS look up failed. I'm running Windows XP Pro on a Fujitsu Siemens Scaleo P (System Model P5GD1-FM) if that is of any use. I am absolutely out of ideas as to where this problem has come from and how to get rid of it! Help would be much appreciated guys.