alexsurridge

hi, so i tried the modules one at a time in each slot and maxed the cpu usage on all of them, one of them froze in one slot but not the other and the other one was fine in both. so i have put them both back in (making sure the one that froze is in the correct slot) when i tried both with max cpu usage it worked fine for 20mins then it just restarted the system but it didn't freeze. here is the event log - System - Provider EventLog - EventID 6008 32768 Level 2 Task 0 Keywords 0x80000000000000 - TimeCreated 2012-12-15T11:47:04.000Z EventRecordID 28983 Channel System Computer home-PC Security - EventData 11:45:01 15/12/2012 561 DC070C0006000F000B002D0001002600DC070C0006000F000B002D0001002600600900003C000000010000006009000000000000B00400000100000000000000 Binary data: In Words 0000: 000C07DC 000F0006 002D000B 00260001 0008: 000C07DC 000F0006 002D000B 00260001 0010: 00000960 0000003C 00000001 00000960 0018: 00000000 000004B0 00000001 00000000 In Bytes 0000: DC 07 0C 00 06 00 0F 00 Ü....... 0008: 0B 00 2D 00 01 00 26 00 ..-...&. 0010: DC 07 0C 00 06 00 0F 00 Ü....... 0018: 0B 00 2D 00 01 00 26 00 ..-...&. 0020: 60 09 00 00 3C 00 00 00 `...<... 0028: 01 00 00 00 60 09 00 00 ....`... 0030: 00 00 00 00 B0 04 00 00 ....°... 0038: 01 00 00 00 00 00 00 00 ........ i hope someone can decipher these logs thanks alex

hi ken, i did take one of the ram out and watched a 50min video, quality still not great but it didn't freeze i will try the same module in the other slot tomorrow and check the results, then do the same with the second module i will let you know the results. i'm still not sure what it means because the pc didn't freeze every time but i will persue with the ram experiment. the old ram was in a bad way when i took them out, i think they were causing all the bsod errors. i shall report back thanks alex

yes i have 2 modules. could this be a problem even though they are brand new? box fresh from crucial 2 weeks ago. do you think it could have anything to do with the new ssd? thanks alex

hi ken, it is not a standard pc, it was built by pcspecialist.co.uk in 2007 the psu is power rebel model: RB450ATX-P so i am assuming that means it is 450w? but i don't really know. is there anything other than psu that corses this sort of problem? thanks alex

hi guys, i've started a new thread on this one because we have cured the bsod errors, but now it just totally freezes. okay lets start with speccy: Operating System Microsoft Windows Vista Home Basic 32-bit SP2 CPU Intel Pentium D 820 SmithField 90nm Technology RAM 4.00 GB Single-Channel DDR2 @ 333MHz (5-5-5-15) Motherboard ASUSTeK Computer INC. P5VD2-VM (Socket 775) 40 °C Graphics W2261 (1920x1080@60Hz) AMD Radeon HD 6450 (ASUStek Computer Inc) Hard Drives 119GB V4-CT128V4SSD2 ATA Device (SSD) Optical Drives LITE-ON DVDRW SHM-165P6S ATA Device Audio AMD High Definition Audio Device Motherboard Manufacturer ASUSTeK Computer INC. Model P5VD2-VM (Socket 775) Chipset Vendor VIA Chipset Model P4M900/CN896/VN896/PT890 Chipset Revision 00 Southbridge Vendor VIA Southbridge Model VT8237A Southbridge Revision 00 System Temperature 40 °C BIOS Brand Phoenix Technologies, LTD Version ASUS P5VD2-VM ACPI BIOS Revision 0901 Date 03/05/2007 Voltage CPU CORE 1.200 V MEMORY CONTROLLER 3.312 V +3.3V 3.056 V +5V 5.107 V +12V 11.712 V +5V HIGH THRESHOLD 5.000 V PCI Data Slot PCI-E Slot Type PCI-E Slot Usage In Use Bus Width Unknown Slot Designation PCIEX16 Slot Number 0 Slot PCI-E Slot Type PCI-E Slot Usage Available Bus Width Unknown Slot Designation PCIEX1_1 Slot Number 1 Slot PCI Slot Type PCI Slot Usage Available Bus Width 32 bit Slot Designation PCI1 Slot Number 2 Slot PCI Slot Type PCI Slot Usage Available Bus Width 32 bit Slot Designation PCI2 Slot Number 3 so i have a brand new ssd, ram and graphics card. all i want this pc for is a media centre but even with all these new components the quality is still not up to scratch and to rub salt in the injury it keeps crashing whilst trying to watch videos. here is the event log after the latest freeze EventLog 6008 32768 2 0 0x80000000000000 2012-12-14T11:16:29.000Z 27428 System home-PC Security 10:52:59 14/12/2012 1708 DC070C0005000E000A0034003B005002DC070C0005000E000A0034003B005002600900003C000000010000006009000000000000B00400000100000000000000 Binary data: In Words 0000: 000C07DC 000E0005 0034000A 0250003B 0008: 000C07DC 000E0005 0034000A 0250003B 0010: 00000960 0000003C 00000001 00000960 0018: 00000000 000004B0 00000001 00000000 In Bytes 0000: DC 07 0C 00 05 00 0E 00 Ü....... 0008: 0A 00 34 00 3B 00 50 02 ..4.;.P. 0010: DC 07 0C 00 05 00 0E 00 Ü....... 0018: 0A 00 34 00 3B 00 50 02 ..4.;.P. 0020: 60 09 00 00 3C 00 00 00 `...<... 0028: 01 00 00 00 60 09 00 00 ....`... 0030: 00 00 00 00 B0 04 00 00 ....°... 0038: 01 00 00 00 00 00 00 00 ........ do you think my psu is too small? it doesn't acually say a wattage on the unit! any advice would be greatfully recieved. thanks alot alex

okay i thought i'd just update you on my progress, i haven't updated the bios. i have now installed my new ssd (which hasn't actually speeded the system up at all) and i did change the raid settings to ahci (but i am unsure what it does) i have installed my new graphics card asus hd 6450 1gb ddr3 i have changed monitor to pc conection from dsub to hdmi and STILL the livestream and catch up video quality is jittery and lagging!! i feel like i must have the wrong settings somewhere along the line. monitor is set to 1920x1080 and all the drivers are up to date. oh and my internet connection averages at 7mbps which i would have thought should be fine to livestream (atleast it always used to be) so the original bsod problem is solved but i still have a problem of the system freezing on me from time to time. (genraly when i'm watching videos) any advice would be greatfully received. thanks alex

sorry for sounding dumb, but how do you disable defrag? and i'm also going to update my bios before installing new ssd, can this be done by using a usb stick? on the tutorials i've read they all use floppy, but i don't have a floppy drive. i just want to check with you guys that i'm downloading the right bios (as i've never done this before) this is from the asus website. http://www.asus.com/Motherboards/Intel_Socket_775/P5VD2VM/#download oh and also should i swap to ahci not raid? i'm not sure what it means but it seems to be the done thing. thanks again, i'm learning all the time and really appreciate your help and advice. thanks alex

hi armageddon and nev, thanks for your help, i went "ott" and bought CT128V4SSD2 128GB Crucial v4 SATA 3Gb/s 2.5-inch SSD (SATA II) on this computer i'm actually using vista and i want to keep my options open for windows 7/8 for 60quid delivered it sounds like a bargain. just hope its as easy to fit as every1 says. thank you alex

okay, so i have fitted the new ram, which at the moment (early days) seems to have cleard the stop errors. thankyou i have a couple more questions if it is okay to ask in this thread? i think i'm going to go for an ssd as the pc has been bashed about a bit and its still a bit slow. i'm just not 100% sure if i'm making the right choice this is what crucial said http://www.crucial.com/uk/store/mpartspecs.aspx?mtbpoid=C707AD7CA5CA7304 do you think 32gb is big enough? we only use the pc for internet streaming and casual gaming (nothing really) and don't really store any big files either. after it is installed i can get rid of the old noisy hard drive? thanks again alex

hi armageddon, yes i have run the crucial scanner and on you're advice i have purchased a new pair of ram (2x 2GB) they should arrive tommorowish, should i run memtest again after i install them? so i'm thinking of putting a new hard drive in aswell, i have been reading about ssd and that sounds better than hard drives, would you recomend an ssd? also i need to replace the graphics card, can i install ddr3 even though my ram is ddr2? thanks for everyones advice alex

right, i left memtest running for 47hours. i'm not really sure if it worked properly. the bottom half of the screen was all in red. i took a photo but can't find the cable to upload! so what are we looking for? pentium D (0.09) 2800 MHz L1 cache: 16K 17720 MB/s L2 cache: 1024K 15641 MB/s L3 cache: NONE memory: 2047M 2241MB/s chipset: pass 1% test 3% test *3 (moving inversions, 8 bit pattern) testing: 184K - 2047M 2047M pattern: 80808080 walltime: 47:45:36 cached: 2047M RsvdMem: 12K MemMap: e820 cache: on ECC: off test: std Pass: 0 Errors: 193875712 ECC Errs: 0 by the way there is 2 sticks of ram installed. thankyou for all your advice alex

hi, i finally managed to get it to boot from usb, so its still doing the memtest, i have had it running for nearly 24hours and its still only 66% should the bottom half of the screen be red? and scrolling? how long should i leave it on? thanks alex

hi blue, sorry if i'm being a bit thick but i really can't get the ram test to boot. first i tried by cd rom but it wasn't having it (even with cd rom as 1st priority boot) so i then tried usb the E: usb says it is bootable or it actually says multiboot but when i restart it just boots as normal. I feel like I haven't got the bios in the right settings. i have " ASUSTeK award P5VD2-VM" and its confusing me do you have any suggestions? thanks alex

hi blue, thank you for your quick reply and here is the minidumps ================================================== Dump File : Mini112012-03.dmp Crash Time : 20/11/2012 18:51:52 Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 0x00005002 Parameter 2 : 0xc0802000 Parameter 3 : 0x0000116e Parameter 4 : 0x081c9ffe Caused By Driver : ntoskrnl.exe Caused By Address : ntoskrnl.exe+cdb3f File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.0.6002.18327 (vistasp2_gdr.101014-0432) Processor : 32-bit Crash Address : ntoskrnl.exe+cdb3f Stack Address 1 : ntoskrnl.exe+5fb76 Stack Address 2 : ntoskrnl.exe+99fe1 Stack Address 3 : ntoskrnl.exe+4ddd4 Computer Name : Full Path : C:\Windows\Minidump\Mini112012-03.dmp Processors Count : 2 Major Version : 15 Minor Version : 6002 Dump File Size : 141,447 ================================================== ================================================== Dump File : Mini112012-02.dmp Crash Time : 20/11/2012 18:27:08 Bug Check String : MEMORY_MANAGEMENT Bug Check Code : 0x0000001a Parameter 1 : 0x00005001 Parameter 2 : 0x8c000000 Parameter 3 : 0x00005c1c Parameter 4 : 0x06dfb6fe Caused By Driver : hal.dll Caused By Address : hal.dll+770c File Description : Hardware Abstraction Layer DLL Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830) Processor : 32-bit Crash Address : ntkrnlpa.exe+cdb3f Stack Address 1 : ntkrnlpa.exe+5fb76 Stack Address 2 : ntkrnlpa.exe+7985c Stack Address 3 : ntkrnlpa.exe+77c9d Computer Name : Full Path : C:\Windows\Minidump\Mini112012-02.dmp Processors Count : 2 Major Version : 15 Minor Version : 6002 Dump File Size : 138,256 ================================================== ================================================== Dump File : Mini112012-01.dmp Crash Time : 20/11/2012 18:21:45 Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0x85f2d010 Parameter 3 : 0x82e3e9d4 Parameter 4 : 0x00000000 Caused By Driver : hal.dll Caused By Address : hal.dll+4000 File Description : Hardware Abstraction Layer DLL Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.0.6002.18005 (lh_sp2rtm.090410-1830) Processor : 32-bit Crash Address : ntkrnlpa.exe+ee010 Stack Address 1 : win32k.sys+c64c9 Stack Address 2 : win32k.sys+aa4aa Stack Address 3 : win32k.sys+ca2ee Computer Name : Full Path : C:\Windows\Minidump\Mini112012-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 6002 Dump File Size : 138,256 ================================================== ================================================== Dump File : Mini111712-01.dmp Crash Time : 17/11/2012 12:44:45 Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0x86072a5c Parameter 3 : 0x838cda9c Parameter 4 : 0x00000000 Caused By Driver : ntkrnlpa.exe Caused By Address : ntkrnlpa.exe+22ea5c File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.0.6002.18327 (vistasp2_gdr.101014-0432) Processor : 32-bit Crash Address : ntkrnlpa.exe+22ea5c Stack Address 1 : ntkrnlpa.exe+22d90e Stack Address 2 : ntkrnlpa.exe+23b034 Stack Address 3 : ntkrnlpa.exe+24076e Computer Name : Full Path : C:\Windows\Minidump\Mini111712-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 6002 Dump File Size : 138,256 ================================================== ================================================== Dump File : Mini111612-02.dmp Crash Time : 16/11/2012 19:14:03 Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc000001d Parameter 2 : 0x9c12d289 Parameter 3 : 0x8e053bac Parameter 4 : 0x00000000 Caused By Driver : win32k.sys Caused By Address : win32k.sys+ad289 File Description : Multi-User Win32 Driver Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.0.6000.16386 (vista_rtm.061101-2205) Processor : 32-bit Crash Address : win32k.sys+ad289 Stack Address 1 : win32k.sys+b8a16 Stack Address 2 : win32k.sys+bb54e Stack Address 3 : win32k.sys+bfc4e Computer Name : Full Path : C:\Windows\Minidump\Mini111612-02.dmp Processors Count : 2 Major Version : 15 Minor Version : 6002 Dump File Size : 138,256 ================================================== ================================================== Dump File : Mini111612-01.dmp Crash Time : 16/11/2012 18:46:51 Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0x9bed898a Parameter 3 : 0x81ed1bc0 Parameter 4 : 0x00000000 Caused By Driver : win32k.sys Caused By Address : win32k.sys+c898a File Description : Multi-User Win32 Driver Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.0.6000.16386 (vista_rtm.061101-2205) Processor : 32-bit Crash Address : win32k.sys+c898a Stack Address 1 : win32k.sys+c8fae Stack Address 2 : win32k.sys+c9060 Stack Address 3 : win32k.sys+c8543 Computer Name : Full Path : C:\Windows\Minidump\Mini111612-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 6002 Dump File Size : 138,256 ================================================== ================================================== Dump File : Mini010612-01.dmp Crash Time : 06/01/2012 15:09:12 Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED Bug Check Code : 0x1000008e Parameter 1 : 0xc0000005 Parameter 2 : 0x860445c4 Parameter 3 : 0xafe94b6c Parameter 4 : 0x00000000 Caused By Driver : ntkrnlpa.exe Caused By Address : ntkrnlpa.exe+2055c4 File Description : NT Kernel & System Product Name : Microsoft® Windows® Operating System Company : Microsoft Corporation File Version : 6.0.6002.18327 (vistasp2_gdr.101014-0432) Processor : 32-bit Crash Address : ntkrnlpa.exe+2055c4 Stack Address 1 : ntkrnlpa.exe+1fd3a2 Stack Address 2 : ntkrnlpa.exe+1fd65b Stack Address 3 : ntkrnlpa.exe+4ac7a Computer Name : Full Path : C:\Windows\Minidump\Mini010612-01.dmp Processors Count : 2 Major Version : 15 Minor Version : 6002 Dump File Size : 138,256 ================================================== i have posted 6, the last one in january was the last time the pc was used before i got lumbered with it. the next thing is i haven't got the ios to reinstall windows, are they easy to come by? thank you

hi guys, i have now oficially given up on my pc (which works fine at the mo) so I have taken on a new project now but it is so annoying! I'm going round in circles. Basicaly the memory was maxed out and i think its got some dodgy hardwear installed, it just crashes all the time and comes up with stop errors. here is speccy; Operating System Microsoft Windows Vista Home Basic 32-bit SP2 CPU Intel Pentium D 820 SmithField 90nm Technology RAM 2.00 GB Single-Channel DDR2 @ 333MHz (5-5-5-15) Motherboard ASUSTeK Computer INC. P5VD2-VM (Socket 775) 40 °C Graphics W2261 (1920x1080@60Hz) 128MB GeForce 7300 SE (Undefined) 38 °C Hard Drives 75GB Western Digital WDC WD800JD-75MSA3 ATA Device (SATA) 18 °C Optical Drives LITE-ON DVDRW SHM-165P6S ATA Device Audio High Definition Audio Device Motherboard Manufacturer ASUSTeK Computer INC. Model P5VD2-VM (Socket 775) Chipset Vendor VIA Chipset Model P4M900/CN896/VN896/PT890 Chipset Revision 00 Southbridge Vendor VIA Southbridge Model VT8237A Southbridge Revision 00 System Temperature 40 °C BIOS Brand Phoenix Technologies, LTD Version ASUS P5VD2-VM ACPI BIOS Revision 0901 Date 03/05/2007 Voltage CPU CORE 1.168 V MEMORY CONTROLLER 3.312 V +3.3V 3.072 V +5V 5.134 V +12V 11.712 V +5V HIGH THRESHOLD 5.000 V PCI Data Slot PCI-E Slot Type PCI-E Slot Usage In Use Bus Width Unknown Slot Designation PCIEX16 Slot Number 0 Slot PCI-E Slot Type PCI-E Slot Usage Available Bus Width Unknown Slot Designation PCIEX1_1 Slot Number 1 Slot PCI Slot Type PCI Slot Usage Available Bus Width 32 bit Slot Designation PCI1 Slot Number 2 Slot PCI Slot Type PCI Slot Usage Available Bus Width 32 bit Slot Designation PCI2 Slot Number 3 now i'm trying to get the minidump files for you but it keeps coming up in code. how do i decode this for you? aswell as stop errors it came up with this one; win32k.sys-address 9bf59690 base at 9be90000, datestamp 4d6f96aa any idias? thanks guys i'll work out how to translate the minidump cheers alex