Johop

I have ordered a usb to ethernet adapter. http://www.amazon.co.uk/Max-Value-USB-Ethernet-Adapter/dp/B000TV0640/ref=pd_sim_ce_2 I'm hoping that will be enough. I will give that a try when it arrives in a few days. If that doesn't work i'll go for a PCI card. Thanks for your help mate and i'll let you know if you were right.

Ok I tried uninstalling the network adapter and nothing changed once it reinstalled. The card link you sent me unfortunately looks nothing like mine. I told you it was old lol see attached pics.

Thanks. Ran that program, it doesn't appear to have made any difference. Also checked in tcp properties and both Obtain an IP address automatically, and Obtain DNS Servers automatically are checked. My pc only has one ethernet socket, so if that's gone, i'm screwed!

i see there is supposed to be a port number light on the right of the sky logo. I do not have that light.

yes

The router is made by Sagemcom. There is no obvious model number but it does have V.6 in the corner of the label if that helps.

Sorry you'll have to clarify which led we're talking about. My pc has no LED's at all. The router has 3 lights on, a power symbol, a transmitter symbol and an @ sign. No change in any of these when i unplug the ethernet

No problems on device manager. no exclamations or X's Properties says its working properly

Hi Ken I hooked my problem pc up to the router and ran the test Got these results Windows IP Configuration Host Name . . . . . . . . . . . . : 100153080307 Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Broadcast IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC Physical Address. . . . . . . . . : 00-0F-EA-AA-20-F7 Pinging 194.119.131.66 with 32 bytes of data: Destination host unreachable. Destination host unreachable. Destination host unreachable. Destination host unreachable. Ping statistics for 194.119.131.66: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss), Ping request could not find host plus.net. Please check the name and try again. Tracing route to 194.119.131.66 over a maximum of 30 hops 1 Destination host unreachable. Trace complete. These Windows services are started: Alerter AOL Connectivity Service Application Layer Gateway Service ArcSoft Connect Daemon Automatic Updates COM+ Event System Computer Browser DCOM Server Process Launcher DHCP Client Distributed Link Tracking Client DNS Client Event Log Fast User Switching Compatibility Help and Support MBAMService Nero BackItUp Scheduler 3 Network Connections Network Location Awareness (NLA) Plug and Play Print Spooler Protected Storage Remote Access Connection Manager Remote Procedure Call (RPC) Remote Procedure Call (RPC) Locator Security Accounts Manager Security Center Server Shell Hardware Detection Simple TCP/IP Services SmartLinkService SSDP Discovery Service System Event Notification System Restore Service Task Scheduler TCP/IP NetBIOS Helper Telephony Terminal Services Themes TuneUp Program Statistics Service TuneUp Theme Extension Universal Plug and Play Device Host Windows Audio Windows Driver Foundation - User-mode Driver Framework Windows Firewall/Internet Connection Sharing (ICS) Windows Image Acquisition (WIA) Windows Management Instrumentation Windows Time Wireless Zero Configuration Workstation The command completed successfully. Microsoft Windows XP [Version 5.1.2600] The following command was not found: interface ipv4 show subinterfaces. =========================================================================== Interface List 0x1 ........................... MS TCP Loopback interface 0x2 ...00 0f ea aa 20 f7 ...... Realtek RTL8139/810x Family Fast Ethernet NIC - Packet Scheduler Miniport =========================================================================== =========================================================================== Active Routes: Network Destination Netmask Gateway Interface Metric 127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1 255.255.255.255 255.255.255.255 255.255.255.255 2 1 =========================================================================== Persistent Routes: None Local Area Connection: Node IpAddress: [0.0.0.0] Scope Id: [] No Connections ! REG.EXE VERSION 3.0 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run GrooveMonitor REG_SZ "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" Malwarebytes' Anti-Malware REG_SZ "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray ! REG.EXE VERSION 3.0 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce ! REG.EXE VERSION 3.0 HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run ctfmon.exe REG_SZ C:\WINDOWS\system32\ctfmon.exe ! REG.EXE VERSION 3.0 HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce Microsoft Windows XP [Version 5.1.2600] thanks mate

Sorry ^^ this is nonsense. I tried again and actually opened a browser and it worked fine on the laptop. The not connected message i was getting was due to the wireless network being off. Sorry. So the cables and line are working fine. Its got to be a pc problem

Hi Thanks for the quick reply. That is all the dos window showed. Yes i ran it from a command prompt. When i tried to type it in the start>run box it wouldn't show. Now we're onto something. the netbook i usually use wirelessly would not connect via the ethernet cable either. I don't think its a problem with the cable itself as i had sky issue me with a new router and cable when this problem started. Could it be a phone line problem? My phone works ok and sky said they checked and it was working fine. So confused

Hi Guys I hope you can help me I have an HP PC running XP home edition which has stopped connecting to the internet. Its an older pc with no wireless capability. The connection is fine as i have 2 laptops which connect to it wirelessly. Its a sky wireless router. All services that should be running are all on automatic start. Device manager shows no problems with network adapter. Here is the results of my ipconfig /all command and ping test Microsoft Windows XP [Version 5.1.2600] © Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\Johop>ipconfig /all Windows IP Configuration Host Name . . . . . . . . . . . . : 100153080307 Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Broadcast IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Eth ernet NIC Physical Address. . . . . . . . . : 00-0F-EA-AA-20-F7 C:\Documents and Settings\Johop>ping http://www.google.com Ping request could not find host http://www.google.com. Please check the name and try a gain. C:\Documents and Settings\Johop> Any help would be greatly appreciated.