PBMX37

OK so I have been into msconfig.exe and removed all unnecessary startup items and services which didn't seem to resolve the freezing, I use CCleaner to keep my system clean, I only have two installed software package which is Microsoft Office and Norton Internet Security 2012 and the rest is Portable software (Ccleaner, Smart defrag, Chrome, 7-Zip). I have scanned for viruses of which I don't have any. I have scanned my system for outdated drivers but they are all good. I use a USB cooler fan which keeps my laptop cool so it is definitely not overheating. I do not get any error messages whatsoever just a complete crash and then restart as normal. I check the error log to see if any problems are listed in there but there is nothing related to the freeze.

I have been looking for a bios update to my system for a long long time but I cannot find one. So I have now come here in hope that somebody else can assist me in tracking one down. My computer is a Packard Bell Easynote MX37 Notebook. Motherboard Manufacturer: Packard Bell B.V and Model T12C. The Bios brand is: American Megatrends Inc. and the bios version is 208 with a release date of 10/24/2007. The processor is: Intel Core 2 Duo. My computer is frequently (several times per day) completely freezing up where the only way to get it back is to pull the plug out and power it up again, this is likely due to the recent upgrade to Windows 7 Ultimate 32 Bit. I have tried everything to resolve the freezing issue and it seems my only option is to update the bios. Packard Bell seem to have completely removed my laptop model from their website which is not helpful.