thanx for answering seth,the router i bought is smc networks, my modem is with virgin, both the desktop and laptop work online if they are cabled. i tried the quick set up but it didn't work, so followed the router manual, was doin ok until i hit a page PPPoE that asked for a password and service name( dont know) and the next page PPTP which asks for PPTP account, PPTP password, host name and service ip address ( as i'm sure youv'e guessed i'm a comp newby and would appreciate any help thats offered and would be very grateful