mersey

Hi everyone, I'm mersey, after the River Mersey that my home of Liverpool England stands on the banks of. My real name John and I am 56, almost housebound cared for by my wonderful wife Annmarie. I have done things the wrong way around because I got help from PC Help before introducing myself. I hope to use this place for finding help and advice also finding new friends, so don't be afraid to drop me a line , Best wishes, Mersey

Thank you all for your help, my PC has been running now for 5 days without any more problems Best wishes, mersey

I run SuperAntiSpyware again and got some more spyware and other rubish which I deleted and so far pc running smoothly. Also deleted RABCO from add/remove programs as I did not know what it was. I will continue to monitor for a few days and get back to you with progress report. Thanks for all your help, Mersey

Done all the above and some problems were found and repaired . But PC still unstable and had a problem booting up, desk top would not load, re stated and desk top loaded, I looked at a file in my docs then when I shut my docs I lost desktop again so needed to reboot. sorry for being so long winded, mersey.

Please bare with me its my first post and I am no too pc friendly. Over the past few days my PC has been very strange, reporting viruses and spyware which I have cleaned out with my Trend Miro Internet Security 2008, Spy bot SD and Ad-Aware, but problems still happen, I keep getting notices that windows explorer needs to shut down or Dr watson needs to shut down. PC crashes a lot and I have turn it off by pressing button on tower. When rebooted I get message stating C:\Windows\system32\awvtqpnk.dll cannot find moduel. I am housebound and need my pc for contact with outside world, Thank you for your time, Mersey. Here is my latest log off hijack this hope it helps Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 18:38:31, on 22/02/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe C:\PROGRA~1\NVIDIA~1\NETWOR~1\bin\nSvcIp.exe C:\Program Files\Microsoft Hardware\Keyboard\type32.exe C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe C:\WINDOWS\system32\nvsvc32.exe C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe C:\Program Files\Microsoft Private Folder 1.0\PrfldSvc.exe C:\WINDOWS\SOUNDMAN.EXE C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe C:\WINDOWS\system32\carpserv.exe C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\kdx\KHost.exe C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe C:\WINDOWS\system32\ssoftsrv.exe C:\Program Files\JavaCore\JavaCore.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Trend Micro\Internet Security\TmProxy.exe C:\Program Files\Trend Micro\BM\TMBMSRV.exe C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe C:\PROGRA~1\NVIDIA~1\NETWOR~1\bin\nSvcAppFlt.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\WINDOWS\system32\wuauclt.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.virginmedia.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.meshcomputers.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=56626&homepage=http://uk.yahoo.co m F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe O2 - BHO: Tensons.Application.DownloadAcceleratorManager.BHO - {00000003-1118-11da-8cd6-0800200c9888} - mscoree.dll (file missing) O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: Media Holding Enterprises, LLC - {0A2A22E9-C506-4079-94A9-3653B7927D69} - C:\Program Files\Anonystat\Anonystat-2.dll O2 - BHO: Media Holding Enterprises, LLC - {0D39A900-0F3A-4C29-A254-3E65244FDC34} - (no file) O2 - BHO: (no name) - {0E0A2AD5-1ADC-4EC3-90FC-0FB793C9259E} - C:\WINDOWS\system32\wvutrss.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file) O2 - BHO: (no name) - {97B0799B-F05E-498E-AB53-A87A83914E43} - C:\WINDOWS\ssqronli.dll (file missing) O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll O2 - BHO: Toolbar Helper - {D44BBB61-E17F-4AE6-A502-8D7E0B29E616} - C:\WINDOWS\system32\s1940.dll O2 - BHO: Media Holding Enterprises, LLC - {E82E0739-0AAE-4E99-9052-B40F7DABFA34} - C:\Program Files\ErrorsTool\ErrorsTool-2.dll O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll O4 - HKLM\..\Run: [Ptipbmf] rundll32.exe ptipbmf.dll,SetWriteCacheMode O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe O4 - HKLM\..\Run: [intelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe" O4 - HKLM\..\Run: [EPSON Stylus D88 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIABE.EXE /P23 "EPSON Stylus D88 Series" /O6 "USB001" /M "Stylus D88" O4 - HKLM\..\Run: [Auto Auto EPSON Stylus D88 Series on MAGICBOX on MICHAEL] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIABE.EXE /P56 "Auto Auto EPSON Stylus D88 Series on MAGICBOX on MICHAEL" /O18 "\\MICHAEL\AutoEPSO" /M "Stylus D88" O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [CARPService] carpserv.exe O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [ufSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe" O4 - HKLM\..\Run: [Host Process] C:\WINDOWS\Fonts\svchost.exe O4 - HKLM\..\Run: [qomkhhgfcy] Rundll32.exe "C:\WINDOWS\system32\awvtqpnk.dll",s O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [kdx] C:\WINDOWS\kdx\KHost.exe -all O4 - HKCU\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe" O4 - HKCU\..\Run: [JavaCore] C:\Program Files\JavaCore\JavaCore.exe O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM') O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user') O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user') O4 - Startup: Stickies.lnk = C:\Program Files\stickies\stickies.exe O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O14 - IERESET.INF: START_PAGE_URL=http://www.meshcomputers.com O15 - Trusted Zone: *.stumbleupon.com O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.com/pages/MsnInstC.cab O16 - DPF: {1EF9F042-C2EB-4293-8213-474CAEEF531D} (TmHcmsX Control) - http://www.trendsecure.com/framework/control/activex/TmHcmsX.CAB O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by15fd.bay15.hotmail.msn.com/resources/MsnPUpld.cab O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/ muweb_site.cab?1134388327562 O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/ctrl/SymAData.cab O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab O20 - Winlogon Notify: wvutrss - C:\WINDOWS\SYSTEM32\wvutrss.dll O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\PROGRA~1\NVIDIA~1\NETWOR~1\bin\nSvcAppFlt.exe O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Apache Software Foundation - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe O23 - Service: KService - Kontiki Inc. - C:\Program Files\KService\KService.exe O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA - C:\PROGRA~1\NVIDIA~1\NETWOR~1\bin\nSvcIp.exe O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe O23 - Service: Private Folder Service (prfldsvc) - Unknown owner - C:\Program Files\Microsoft Private Folder 1.0\PrfldSvc.exe O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe O23 - Service: Cryptainer service (ssoftservice) - Cypherix - C:\WINDOWS\SYSTEM32\ssoftsrv.exe O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe -- End of file - 12705 bytes