Hi KenB
click on sound tab, test direct sound, in notes test results failure at step 3 {direct sound create] : HRESUIT=0x8878000a
the request failed because direct sound resources such as the priority level,were already in use by another caller.
Clicked on music tab same message in notes.
opened vendor detection , headed Gateway left side Category Lan, Modem, VGA / right side Vendor Intel, Smart Link, Intel.
Regards Alan