airhead

I've turned off Norton and still no joy, so its possibly not that then (experience makes me always suspect Norton). Done the hard reset. Read the manual til i'm cross eyed. googled every available connotation. Back to the drawing board, thanks for your help. Brick Wall and My Head next ;-)

The problem with the logging into to site is why I think it is a Norton issue. I do get the window asking for user name and password but it wont accept them and after three attemps I get System Authentication Failed. Please contact your system administrator for the correct information. Unfortunately I am the system admin :-(

Thanks Kelly, I've done the restore , no change :( Convinced its something to do with Norton, because I can't even log-on to the netgear site with the username and password they gave me.

Newbie here, so glad I found this site !!! Been having a read at some of the posts and wish I'd found you sooner ;-) I have had some of the problems listed in the past and they have taken days to sort out. You are all doing a great job !! Thanks

Hi guys ! I have a Netgear DG834PN router and cannot login to it. I have registered it with netgear and cannot even sign-in to their registration section using the user name and password they issued me with !! I think that Norton has deemed it 'dodgy'. I have tried going through Norton security settings but nothing really strikes me as solving the problem ? Any ideas ??? Thanks