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AmbiRob

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    pc_illiterate
  • System: windows_7_home_premium

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  1. Hi ken, sorry I'm only getting back to you now, I have tried to let the system run for about 25 mins, ( went for food) on return the computer must have shut its self down and not restarted,. Although I did let the computer run and watched the process it's exactly the same no change, any other suggestions? Rob
  2. Hi ken, thank you for your response, I am able to log on to the laptop after cancelling the disk check and don't have any Issues or prompts when I have logged in. I have the windows 7 service pack to download which is 1,015.20 MB ( is that loads?) and each time I try to update it keeps failing with error code 80070012? Do you reckon my hard drive is on it way out? My c drive has used 79.8GB and free is 206GB Cheers Rob
  3. Hi I am new to the forum and have very limited experince with computers and systems I am having trouble with the hard drive, the issue is each time I log in I get the black screen with information about the NFTS CHCDSK and it also informs that it will be checking the hard drive. After the process is completed it then repeats the same line of information which is ''Correcting error in index $I30 for file 62099''? I have tried to use the windows help option, but I clearly dont have a clue. I did try to do a safe start but that had froze also. My way around this issue is to cancel the disk checking, but that means that I cannot complete updates etc. I also read that I should use the program disk, to start up and repair? Again not sure what that means and I dont have the orginial disk, box or paperwork anyway. Any help would be greatly appericated Rob.
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