UKGirl71

hello! Firstly, please let me apologise if I'm in in the wrong forum. The truth is, I don't exactly know what my PC problem is. I have a July 2012 model dell Inspiron 660s, and I'm not that techie. It's been working fine til now, but today I went to turn it on and the blue onscreen light bar would only go to about three quarters of the way. The hard drive is turning on, the screen is turning on, the keyboard is not working, and all wires appear to be where they should be. I'd be really grateful if someone could help old techno thickie here and tell me what could be wrong and how it might hopefully be fixed. Thanks.