allan1983

Hi Guys! My girlfriends laptop seems to have died, as of last night. After purchasing some items from tesco direct, just having finalised, the laptop went dead and turned itself off. (obviously there is the issue of the security of her credit card, but Barclays will be alerted today) Upon turning it back on, the laptop is behaving VERY strangely. First, after logging the user on, it spends about 2 minutes with a solid light pink screen, something it has never done before. Then, when it loads itself up, the background pic is as it was before, but all sidebar items (photo tab, clock, weather pane) are replaced by small white rectangles and are unresponsive. Internet which is normally accessed via a '3' dongle is a no go, infact no networks exist any more according to the computer. Various errors such as 'not able to access windows service' or similar, and 'Acer enet management has stopped working' pop up. Also, Avast antivirus has apparently 'stopped reporting in a format that is recongnised by the computer' and is not accessible. I have used Superantispyware this morning to try and clean up the laptop a bit, but the problems remain. I am completely stumped! As a footnote, my girlfriend is unaware of having clicked on any unusual links or allowing anything that she would not do normally. Any further info, please ask away. Please help!!

Several times, but it didnt appear to make any difference. Kelly, thats a good point, and one which I can only hope your not right about! Fingers crossed it wont be the case.

OK, funny story. I set up the router, and left it for about 15 minutes while I went out. Came back in and managed to access the router status page, which I couldnt do before for some strange reason. The router had a reboot option, which I hadnt tried before, so I thought what the hell, it cant make it any worse. Lo and behold, the router is now fully working, and found ALL the neccessary settings ITSELF. I just opted for google, and it worked, and its still up and running as I write this post! I think ill put it down to one of lifes great mysteries, like what women are thinking!! Thankyou VERY MUCH for all your assistance and support, the router would have been stomped long before now if I hadnt had a resource like this to call upon. Sorry I posed such an awkward question! Allan

Dont worry about the long post, I need all the info I can get!! In post 5, DHCP was not enabled. Most recently, it is. Does that have anything to do with it?

If I input all the settings on the router manually (ie IP address, DNS etc, and allow clone MAC) The router will say its connected, but I am still unable to access the internet. Could this be due to the DHCP lease? (Oh, and what IS the DHCP lease?!)

Router status with manual settings WAN Cable/DSL Connecting WAN IP 0.0.0.0 Subnet Mask 0.0.0.0 Gateway 0.0.0.0 Primary DNS 62.30.0.39 Secondary DNS 0.0.0.0 Connection Type Dynamic IP Connection Time 00:00:00 Remaining Time 00:00:00 LAN IP Address 192.168.0.1 Subnet Mask 255.255.255.0 DHCP Server Enabled NAT Enabled Firewall Enabled WIRELESS NETWORK SSID SWCBR-5400 BSSID 00:FD:07:90:43:BC INFORMATION System Up Time 00:04:53 System Date 3/26/2008 21:13:49 Connected Clients 1 Runtime Code Version V0.1.2.114 Boot Code Version V0.1.5.22 LAN MAC Address 00:FD:07:90:43:BC WAN MAC Address 00:0F:EA:56:3E:C9 Hardware Version V0.1.2.3 IPCONFIG/ALL With Manual Settings Microsoft Windows XP [Version 5.1.2600] © Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\allan and kate>ipconfig/all Windows IP Configuration Host Name . . . . . . . . . . . . : allanandkate Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Bluetooth Network Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : SmartM - Bluetooth PAN Driver Physical Address. . . . . . . . . : 00-05-16-59-03-FF Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Autoconfiguration IP Address. . . : 169.254.186.46 Subnet Mask . . . . . . . . . . . : 255.255.0.0 Default Gateway . . . . . . . . . : Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter Physical Address. . . . . . . . . : 00-0F-EA-56-3E-C9 Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Autoconfiguration IP Address. . . : 169.254.38.252 Subnet Mask . . . . . . . . . . . : 255.255.0.0 Default Gateway . . . . . . . . . : C:\Documents and Settings\allan and kate>

Will try this when I get in from work. Thanks. Its a desktop by the way.

No number to select from, and both IP Address and DNS server are down as automatic. In the installation guide that came with the router, it says to change the IP address to 192.168.0.x, and the subnet mask to 255.255.255.0 I have tried both this way and with automatic settings with no joy.

I will do the reset in a moment, but firstly, what do you mean by the wireless networks? And also, i have only attempted to connect with the router wired. I do not have a wireless connection on the PC, the router is for future connections such as Xbox 360 and laptop. But no, I cant get online through a wired connection.

This help?

Nope! Its similar, but not the same model number. http://www.aria.co.uk/Products/Peripherals/Network+Products/Wireless/DSL%2FCable+Router/Safecom+54Mbps+4+Port+Wireless+Broadband+Router+802.11g+?productId=30721Nope. Its this one.

Hi everyone on the forums! I have just purchased a safecom wireless router (model swcbr-5400) but cannot access any online pages through it no matter what i try. I have disabled windows firewall, but that made no difference so have turned it back on. I have followed the manual which came with the router but this does not work either. I have an ethernet connection which I am trying to run the router through. I am close to the point where it may now find its way out of the window! If it makes any difference, My IP is Virgin Media (a UK IP if anyone from outside the UK sees this!) As far as I can tell, the router is working, as all the neccesary lights come on and blink accordingly. Strangely, I accessed the Safecom site, and the model does not seem to be listed?!?! I can provide more info if neccessary, but dont want to fill this post with things people dont need! Thank you all in advance