MJMS

On the plus side, I've managed to do all the Windows updates....there were 28 of them. So at least that's solved but only via an Ethernet cable. i still have the Belkin discs for the wireless router that it worked off before...do you think it would be worth using them to see if that will restore the driver?

No unfortunately it hasn't solved the problem. Still no wireless connection

Thanks. Will give it a go and report back

Model number info in pic. Packard Bell Thank you for your continuity help.

Running troubleshooter without the Ethernet cable just says the Ethernet cable isn't connected.....doesn't tell me why it's not connecting wirelessly. Will again post pics later

I've been in to Device Manager list and clicked the > next to "Network Adapters" There are no yellow exclamation marks or red Xs against any of the items listed. There isn't anything listed that has Wifi or wireless in the name. Will post more pics later.

Was told by another person online to "Go to Control Panel, then Services and then see if the Update Service is running. It will start with W" .....I can't see anywhere that says "services"? They also said "If you type in _" Microsoft Fixit for Windows Update Windows 7" then hopefully should find the download"....have not tried this yet as only got the info late last night and by then my poor brain was jiggered.

We had the PC running wirelessly on a Belkin router back in December. We moved house and due to being busy it hasn't been turned on since December to do any updates (our fault I know)..... We were sent a new router by Talk Talk and everything was fine, our devices including the PC connected wirelessly without any problems. Turning on the PC the following day and we find we can not connect wirelessly or via cable (cable is now working) and it won't allow updates. Virus protection has now updated and I've run a check but no viruses found. Other things like Adobe and Java have updated successfully but Windows will not update and I can not get a wireless connection which I need to do as the PC is situated away from the router and cable won't reach. It's a Packard Bell PC and I will post the model number when I find it. Thanks for your help

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I've managed to get it running with the Ethernet cable where it wouldn't before. I can now at least get on to the internet. Still no wireless connection and it now won't allow me to do any updates even though I've re started the PC and done a system restore. Says the system restore was not successful.

Troubleshooter just says no networks available try connecting a cable which i did but still nothing and in devices manager there is nothing showing

Hi. Thanks for replying. Tried Ethernet cable and still no luck. Nothing with yellow exclamation marks or red X's

Hi. Newbie here so please be kind. PC running Windows 7 and never had any problems getting a wireless internet connection until now. We've just been sent a new wireless router from Talk Talk with the password and it has connected up no problem with all our phones and tablets and it did connect up with the PC straight away. Turned the PC on today and it says no connection available....see pic. I've tried everything I know but can't get it to connect. The router is in the same room and is fine with our other devices, just the PC can't find it now even though it did the first time. Please explain in the simplest of terms how I can fix this. All help very much appreciated. TIA.