jalno1

Hi there, i cant remember the error code but i tried to download the net framework thing but it wouldnt let :( i think i might have to take my laptop into pcworld. thank you all for your help :D

Hi There, thanks for your patience. i followed your instructions which it allowed me to do, however, nothing changes. I don't get any errors, normally my laptop automatically connects and the icon in the lower right flashes blue screens then i get a blue circle, right now it has a X on it. also, normally, when i hover the cursor over it a small window pops up saying 'networks are available' now when i do it nothing happens, even when i left click on it. If i right click, a small window pops up and says 'connect to a network' (plus other stuff) when i click on it nothing happens, if i click on it a 2nd time, a popup window appears blank plain white, in the header of the popup it does say 'connect to a network'. I have just found out i can connect to the internet when im in safe mode, i dont know if that helps you help me. Additionally, when i right click on the wifi icon, one of the options says 'diagnose and repair', if i click on that i get a popup saying 'Network Diagnostics cannot run because the Diagnostics Policy Service is not running' and then when i open the Service Control Manager and try to start the DPS i get a popup with a green status bar which quickly gets to halfway then really slows down, then an error window says 'window could not start the DPS on local computer' and Error 1053 the error did not respond to the start or control request in a timely fashion. Thanks again.

Thanks, Ive tried the 'repair my computer' but it didnt find any faults, so then i tried a system restore right back to february and there is still no change, one thing i have found out, all my internet based programs ie7, poker, 4OD etc do not work at all, however skype works perfectly connected to my wifi, even though the wifi icon in the lower right hand tray has a cross though it!!! Unfortunately, i dont have a vista dvd, it came pre-loaded. Thanks again :D

Hi, Thanks for your reply , i could not connect to the internet from my problem laptop so i loaded hijackthis to a flash drive then i tried loading it to the laptop, it gave me an option to 'accept' or 'decline' so i clicked on accept, i got a window popup say something like "you cannot do this because 'the other' program is running, please switch to the other program to complete" when i switched, i gave me the option to accept and decline and it just went around in circles. I then unzipped the program and it loaded an icon to my desktop, when i clicked on it it said hijack this is already running, after 20mins still nothing happened and it wont load up. Sorry, any other suggestions??? Thanks

Hi, To anyone who can help, Yesterday i tried to get an internet connection at an airport, as i was waiting to connect my flight was boarding so i closed down my laptop and boarded. Today i get home and switched my laptop on, i realised i wasnt automatically connected to my wireless internet, i tried connecting manually and all was happening was a blank window appearring after a few minutes. I plugged my CAT5 cable in and still no internet. I then thought i had somehow recieved a virus so i tried running Windows One Care, it said it was switched off or not working, i tried to run it so i could switch it on but it just wouldnt start at all. I then went to MSCONFIG and just looked around as i didnt really know what i was doing, i noticed in the 'Services' tab that about 98% of the services had been 'stopped' most were Microsoft Windows Services. I then tried to do a 'System Restore' however nothing at all happens, i tried again and a window popped up which said 'restore is already running' i left it running and still nothing happened, I tried this a couple of times after re-booting the laptop. I have gone into safe mode and it allowed me to do a system restore from there but it has not solved the problem. I am running Vista Home Premium and would appreciate any help. Thanks in advance, John.