unknown_hero

Having the same problem with my hp dv2036 laptop, its off for repair today. Have you had yours returned yet?

once again, thanks guys, have a good day.

should I be able to boot of the hardrives recovery partition?

Thanks for your quick response guys, your answers have helped me greatly.

thanks for you help, it is a common fault with the pavillion laptops. First the wireless card is not reconised and cannot be installed. Then error message: operatin system not found and finally the screen stops working and the laptop does not boot up. I have done the destructive recovery and installed xp service pack 3, all latest hp software and updated the bios and still i am having the same problem. Hp said that they have to replace the motherboard and wireless card, i do not have to send the hard drive with the laptop, so will any of my information be accessable from any other part of the laptop?

I have been having problems with my Hp laptop, which Hp have said that they will repair free of charge out of warrenty. However they have informed me that any information on my hard drive will be lost. I have many years of family photo's and videos and important documents containing important and sensitive information on them. I can send the laptop without the hard drive, but am still worried that for instance online banking information used within my web browsing may be accessable. What i want to know is that if i remove the hard drive, will information still be accessable to whoever repairs the laptop?