moch

Hi Thank you. I have downloaded the VGA driver but the problem is still remains the same. DVD ram doesn't read any cd/dvd. I went to my computer then device manager and I found PHILPS DVD-RAM SDVD8821 which shows as ' ! ' mark. As I said I have deleted some software and since after this DVD ram doesn't work. I have contacted Acer Support and they asked me to restore the computer to factory settings with recovery disk, I tried but disk doesn't play. Please help me how I can fix this DVD driver so that it able to read the disk or play dvd. Thank you kindly,

by mistake (!) I unistalled and deleted my video controller programme. When i restart my lap top the hardware wizard asks me to install the video controller hardware and I have no disc. I am on Windows XP. SERIALNUMBER: LXAEN0J07864813E672513 PARTNUMBER: LX.AEN0J.078 (taken from SN) PN-DESCRIPTION: PRODUCT: Acer-Notebook Aspire 3682 OPERATINGSYSTEM: Windows XP Media Center PROBLEM: PLEASE ADVISE HOW I CAN DOWNLOAD THE PHILPS DVD-RAM SDVD8821. MY DVD RAM DOES NOT WORK AS I MAY HAVE DELETED THE SOFTWARE BY MISTAKE. MY DVD PAYER DO NOT READ THE DVD. PLEASE HELP. now I am not sure if it is to do with video controller. but it is sure that my DVD driver does not read any dvd since after I delete the video controler. Any help would be highly appreciated.