joycefitz

Help.....my daughter added a password to the administrator account of the kids game laptop and she forgot the password. This HP had been out of commission for a couple years and then brought back to life when HP replaced the video cards during a class action suit. It runs rather slow probably due to spyware and game cookies from wherever kids go on the internet. I don't have the CD to reinstall the XP Home edition but I have the product key from the bottom of the laptop. I want to reinstall XP -- can I get a download from somewhere? How do I wipe the computer and drive completely clean to get a cleaned up from any spyware? How can I do this without administrator rights? If I can't get a new copy of XP, do you think Vista would run on this 5 year old machine -- HP pavilion zd7000A Pentium 4 3.19 GHz 512 RAM? Pls help ...... Joyce