DellCAJohn

Re: Server shutdown This is John, a support analyst at Dell headquarters. How exactly was hardware ruled out? Any software cause would most likely leave a fingerprint in the event log. I would be happy to look into your case myself. If you'd like, please send your case number or service tag to me at my team's mailbox: customer_advocate@dell.com 'ATTN:John' I'll do what I can to assist you. John Dell Customer Advocate

Re: Dell photo all in one 942 won't communicate This is John at Dell headquarters. If this hasn't been fixed yet, please try the following steps: 1. Download a fresh copy of the driver from support.dell.com 2. Remove the printer 3. Uninstall all currently installed printer software 4. Delete the contents of "C:\Windows\System32\Spool\Drivers\w32x86" folder 5. Reinstall the Driver and software That should do the trick. Let me know if it does not. John Dell Customer Advocate