Keith

update : the Pandora prog turned up trumps, i did the scan again and this time read the instructions :o and filtered on the jpegs, got it down to just under 9k :D been sifting through bit at a time and i'm finding lots and lots so my daughter is pleased, although there are still a lot that will not open so may look at spending some £££££££££ later. As usual thanks for your replies. Keith

i downloaded a free prog, pandora and ran that got over 14k items, been going through them and loads of web pics but any jpeg of a decent file size has no preview and when saved to another drive won't open either. i have no problem in paying for a recovery prog or service by one of these recovery companies but would i get any different results

no i can't see the jpegs, or i should say the one's that did come up on the scavenger are such small file sizes they must just be icons, and any pics that are visible are so small you can't view them. Going throught the recovered folder there are no pic's that any of us have taken i am sure they are just web pics so i think it did not find her folder of pics. the search just turned up 1000's of web jpegs.

all jepgs

I have just found out that a file of my daughters with photo's of her late nan was not backed up to my ext hd, so after my recent troubles and system re load etc the file is not there. My repair man ran file scavenger and it came up with 1000's of jpegs but they either won't open even in photoshop or they are just pics from every website ever visited. As you can imagine the distress i have caused i would welcome any recommends for a proven programme i can buy. The file was on the descktop and c drive. Really looking for help with this one. Thanks keith

if it is allowed can anyone recommend a site for new laptop battery, i have a Toshiba satelite btw.Thanks Keith

repair man has taken it away to re build, he did manage to find all my outlook files, it had archived the evening before the crash so i was very lucky. he had used his xp disc when he last worked on it because mine had trouble with the service packs but he is going to use mine this time. all your help in trying to sort it for me was very much appreciated, heading over to the donation page now, well worth it and i won't feel bad about asking for help again. Regards to all, keep up the great work helping us numpties, sorry less knowledgable out. Keith

ah thanks for that, i will let you know later

Dalo what is MCE, i am not that savy. My repair man has surfaced, was on hols so is coming around this afternoon

i am stuffed because there are NO programmes showing on the remove progs list. when i look around the files etc i can see everything but they will not open, files, programmes anything, so i tried to copy them to my external hd but they would not copy

it is the proper disc version 2002 and same code on package as on sticker on pc, i am thinking when i had some machine upgrades the guy might have installed his version although every time i have had any work done i have always given him my discs, i can't contact him at the moment as i think he away on hols, i must be patient as i just cannot lose my emails as therre is so much important stuff.

it has now gone from bad to worse, i tried to run the xp disc and see what i could do but it said the disc is an older version than what is on the machine, but it's the same code on the machine label as on the cd packaging ???????????????? thank you for your all replies, i will let you know what happens if i ever get it sorted

Thanks Seth, afraid that did not work. Do i do a repair install from the xp cd, i really don't want to wipe my email stuff, if i ever get it all back i will be reading that link and following it to the letter

thanks for quick reply Goku, the Help section will not open so i created a new shortcut but it still will not open prog. just checked and all progs show on start all progs list but when i looked in add remove progs nothing shows up, as i said i do have the discs for all progs but i am worried if i reload ms office it may wipe out my outlook email stuff that at the moment may be hidden somewhere.

I am so very glad to have found you. I have home pc running XP home &sp2 when i started it i got black screen with message windows system32 conig file is missing or corrupt and cannot start. i tried recovery with my xp disc and it took me back to black screen, i searched web on laptop and found ms help page with the following At the Recovery Console command prompt, type the following lines, pressing ENTER after you type each line: md tmp copy c:\windows\system32\config\system c:\windows\tmp\system.bak copy c:\windows\system32\config\software c:\windows\tmp\software.bak copy c:\windows\system32\config\sam c:\windows\tmp\sam.bak copy c:\windows\system32\config\security c:\windows\tmp\security.bak copy c:\windows\system32\config\default c:\windows\tmp\default.bak delete c:\windows\system32\config\system delete c:\windows\system32\config\software delete c:\windows\system32\config\sam delete c:\windows\system32\config\security delete c:\windows\system32\config\default copy c:\windows\repair\system c:\windows\system32\config\system copy c:\windows\repair\software c:\windows\system32\config\software copy c:\windows\repair\sam c:\windows\system32\config\sam copy c:\windows\repair\security c:\windows\system32\config\security copy c:\windows\repair\default c:\windows\system32\config\default 6.Type exit to quit Recovery Console. Your computer will restart. i did this and it restarted, reset the resolution and started searching for my progs.docs etc, all seems to be there, full list of progs and all my net fav's etc, but someare in different places and some progs will open but others say"this action is only validfor products that are currently installed" I do have all my music/photos backed up on external drives and i have all my prog disc's so i can reinstall them but what i really want to find is my emails that were in ms office 07 outlook, but again that won't open. i have tried to find a restore point but just get a blank scfreen. i have tried to startin F8 to use last know good config but when i start with F8 i get the choice to boot from hd or cd drive, can't get the safe mode page at all, and one more thing when i have a small window open on desktop and try to move it with mouse it only moves about 1/2 inch at a time and looks like its refreshing insted of being able to drag as it used to. sorry it's a bit long winded but i read your page about giving as much info as possible, any help that you can offer will be very much appreciated, but not to techy as i am on a big learing curve. Thanks Keith