L69

Hi, I've been trying to solve this problem for weeks now and to no avail so I thought I'd try you guys and see if you can help me. I have a notebook an Acer travelmate TM8372TG-5454G50Mnbb Windows 7/Vista When I try and access the C drive, it says " c:\ is not accessible Access is denied." When I try and open some other things like CCleaner and MalwareBytes, it says "Windows cannot access C:\program files......Check the spelling or there might be a problem with your network....." I have managed to run MalwareBytes (nothing found) & Windows Reg Repair from a USB in safe mode, it didnt work. I have also run a full scan with Avast (Now Avast doesnt work and is always in unprotected mode) I also noticed in safe mode there is a "repair your computer" option, I tried that and no success either. I have been able to system restore in safe mode but that didnt work either. ( I couldnt restore in normal admin mode, it wouldnt let me) I can access the internet ok but cant seem to open anything that needs to run, picture and movie folders are all accessible (but not via the c: drive) If anyone can help or has a solution I'd be really grateful. Thank you

Thanks Goku & RandyL I ran a full McAfee virus scan last night before I went to bed and this morning it had found nothing. I thought it was all cleared. Spybot found nothing either. I wish I'd written the names of the files down, I don't remember them, I just recall one being the 'Security Centre' that was blocked. I think some were called dialler's and installers. I'll need to check when I get home. Shall I send you a screen print of the quarantined files?

Success, I think...... I have tried what you suggested and all seems to be ok apart from the fact that my McAfee is finding PUP's and Trojans about every 5 mins. I suppose this is a good thing and its doing its job. McAfee even found the Security Centre trojan that started all of this problem.

Thanks Thanks Seth, I'll try this when I get home shortly. I really hope I can clean this mess up. I'll be in touch shortly. Thanks again.

I'm XP not Vista - sorry Sorry - I'm running XP NOT Vista - I dont even remeber entering Vista or any of my PC spec. Win XP SP3 Dell 8400 1GB Ram

I discovered this last night, it had rebooted my computer and this was popping up from the very start of my desktop opening. I was unable to run Vundo, CCleaner or Spybot and it's disabled my McAfee virus protection. I panicked so I have disabled my internet connection but left the computer running. I tried a scan with a Malware Remover but this programme just disappeared and didn't give me any results. Does anyone know how I can get rid of this virus/malware/trojan? Will it let me do a system restore, maybe to about 3 days ago when I know it worked well? Thank you This virus came from an email titled "Statement of fees 2008/09". This virus came from an email titled "Statement of fees 2008/09". I just run and done a scan with "Malwarebytes’ Anti-Malware" it found many bad things and deleted them but now says the following " files that are required for windows to run properly have been replaced by unrecognised verisons. To maintain system stability windows must restore the original versions of these files. Insert your home XP edition CD rom now" I cant find my CD rom, will my PC restart if I reboot this now without the CD rom?