snooky

Sorry for the late reply. I tried to do a diagnostic but couldn't seem to get it to work & started to punch all the F buttons randomly in a fit of temper, during my frenzy an option to restore the factory settings with HP Advisor appeared & I took the cowards way out & started from scratch, everything seems ok now. I wonder what caused it? ....now where did I put all those passwords? Thanks for trying to help. Snooky PS. Whenever I have any sort of problem the first sign is that the scrolling thing on the finger pad stops working, why is that?

Hi Wolfey Yes I tried several times but nothing.

Hi, when I switched my laptop on this morning my desktop, toolbars, icons etc were missing & it opened on my sort of greyed out documents page. At one point I opened a system config thing & noticed that all the services, processes & stuff were disabled. I enabled everything & had to disconnect from the power supply to reboot. It still opened on the same page after that but the page wasn't greyed out & everything I clicked worked. Now when I shrink the page all that is left is a black blank screen with a cursor that won't right click. If I expand the page I can navigate from there & everything seems to work ok. If I try clicking on Taskbar & Start Menu in the Control Panel it flickers slightly & won't open. I've tried booting in safe mode but it is the same. I hadn't used my laptop for a day or two & as far as I remember I hadn't downloaded any updates or anything & it closed down correctly. As you've probably guessed already, I'm a complete donkey & fairly useless, I've tried to put in everything I can think of. It's a HP Pavilion dv9700 Notebook Processor - AMD Turion 64X2 TL60 Memory (RAM) 2.00GB System Type 32bit Operating System Vista Home Premium Service Pack 1 Any help would be appreciated. Cheers Snooky

Fantastic, method 3 worked straight away. The bluetooth speaker thing was set as default so I clicked on the conexant icon & tried that & done! Thanks so much again. snooky

Sorry I don't think I'm doing this correctly. It'll take about 20 posts to send all the info .

--------[ EVEREST Home Edition © 2003-2005 Lavalys, Inc. ]------------------------------------------------------------ Version EVEREST v2.20.405 Homepage Lavalys - Comprehensive IT Security and Management Report Type Quick Report Computer ANDREW-PC Generator Andrew Operating System Microsoft Windows Vista Home Edition 6.0.6000 (WinVista Beta) Date 2008-08-30 Time 03:11 --------[ Summary ]----------------------------------------------------------------------------------------------------- Computer: Operating System Microsoft Windows Vista Home Edition OS Service Pack - DirectX 4.09.00.0904 (DirectX 9.0c) Computer Name ANDREW-PC User Name Andrew Motherboard: CPU Type Mobile , 1966 MHz Motherboard Name Hewlett-Packard HP Pavilion dv9700 Notebook PC Motherboard Chipset Unknown System Memory 1984 MB BIOS Type Phoenix (11/29/07) Communication Port Bluetooth Serial Port (COM10) Communication Port Bluetooth Serial Port (COM11) Communication Port Bluetooth Serial Port (COM12) Communication Port Bluetooth Serial Port (COM4) Communication Port Bluetooth Serial Port (COM5) Communication Port Bluetooth Serial Port (COM6) Communication Port Bluetooth Serial Port (COM7) Communication Port Bluetooth Serial Port (COM8) Communication Port Bluetooth Serial Port (COM9) Display: Video Adapter NVIDIA GeForce 7150M / nForce 630M Video Adapter NVIDIA GeForce 7150M / nForce 630M Monitor Generic PnP Monitor [NoDB] Multimedia: Audio Adapter High Definition Audio Controller [NoDB] Storage: IDE Controller Ricoh Memory Stick Controller IDE Controller Ricoh SD/MMC Host Controller IDE Controller Ricoh xD-Picture Card Controller IDE Controller Standard Dual Channel PCI IDE Controller IDE Controller Standard Dual Channel PCI IDE Controller SCSI/RAID Controller Microsoft iSCSI Initiator Disk Drive Hitachi HTS542512K9SA00 ATA Device Optical Drive Slimtype DVD A DS8A1H ATA Device SMART Hard Disks Status Unknown Partitions: C: (NTFS) 102610 MB (55121 MB free) D: (NTFS) 11860 MB (2093 MB free) Total Size 111.8 GB (55.9 GB free) Input: Keyboard HID Keyboard Device Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard with HP QLB Mouse Synaptics PS/2 Port TouchPad Network: Network Adapter Atheros AR5007 802.11b/g WiFi Adapter (192.168.1.186) Network Adapter Bluetooth PAN Network Adapter Network Adapter NVIDIA nForce Networking Controller Modem Bluetooth DUN Modem Modem Bluetooth Fax Modem Modem HDAUDIO Soft Data Fax Modem with SmartCP Peripherals: Printer Microsoft XPS Document Writer Printer Send To OneNote 2007 USB1 Controller Standard OpenHCD USB Host Controller [NoDB] USB1 Controller Standard OpenHCD USB Host Controller [NoDB] USB2 Controller Standard Enhanced PCI to USB Host Controller [NoDB] USB2 Controller Standard Enhanced PCI to USB Host Controller [NoDB] USB Device HP Webcam USB Device USB Composite Device Battery Microsoft AC Adapter Battery Microsoft ACPI-Compliant Control Method Battery --------[ DMI ]--------------------------------------------------------------------------------------------------------- [ BIOS ] BIOS Properties: Vendor Hewlett-Packard Version F.25 Release Date 11/29/2007 Size 1024 KB Boot Devices Floppy Disk, Hard Disk, CD-ROM Capabilities Flash BIOS, Shadow BIOS, Selectable Boot, Smart Battery Supported Standards DMI, ACPI, ESCD, PnP Expansion Capabilities ISA, PCI, AGP, USB [ System ] System Properties: Manufacturer Hewlett-Packard Product HP Pavilion dv9700 Notebook PC Version Rev 1 Serial Number CNF8014WWK Universal Unique ID 434E4638-30313457-574B001B-24FC5BF3 Wake-Up Type Power Switch [ Motherboard ] Motherboard Properties: Manufacturer Quanta Product 30D1 Version 85.24 Serial Number None1 [ Chassis ] Chassis Properties: Manufacturer Quanta Version N/A Serial Number None Chassis Type Notebook Boot-Up State Safe Power Supply State Safe Thermal State Safe Security Status None [ Processors / AMD Turion 64 X2 Mobile TL60 ] Processor Properties: Manufacturer AMD Version AMD Turion 64 X2 Mobile TL60 External Clock 200 MHz Maximum Clock 2000 MHz Current Clock 2000 MHz Type Central Processor Voltage 1.6 V Status Enabled Upgrade None Socket Designation Socket S1 [ Caches / L1 Cache ] Cache Properties: Type Internal Status Enabled Operational Mode Write-Back Maximum Size 64 KB Installed Size 64 KB Supported SRAM Type Asynchronous, Burst, Pipeline Burst Current SRAM Type Asynchronous Socket Designation L1 Cache [ Caches / L2 Cache ] Cache Properties: Type Internal Status Enabled Operational Mode Write-Through Maximum Size 1024 KB Installed Size 1024 KB Supported SRAM Type Synchronous, Burst, Pipeline Burst Current SRAM Type Synchronous Socket Designation L2 Cache [ Memory Devices / DIMM 1 ] Memory Device Properties: Form Factor DIMM Type Detail Synchronous Size 1024 MB Speed 667 MHz Total Width 64-bit Data Width 64-bit Device Locator DIMM 1 Bank Locator Bank 0,1 [ Memory Devices / DIMM 2 ] Memory Device Properties: Form Factor DIMM Size 1024 MB Speed 667 MHz Total Width 64-bit Data Width 64-bit Device Locator DIMM 2 Bank Locator Bank 2,3 [ System Slots / PCI Express Slot 1 ] System Slot Properties: Slot Designation PCI Express Slot 1 Type PCI-E x1 Usage Empty Data Bus Width 64-bit Length Short [ System Slots / PCI Express Slot 2 ] System Slot Properties: Slot Designation PCI Express Slot 2 Type PCI-E x1 Usage Empty Data Bus Width 64-bit Length Short [ On-Board Devices / 64 ] On-Board Device Properties: Description 64 --------[ Overclock ]--------------------------------------------------------------------------------------------------- CPU Properties: CPU Type Mobile CPUID CPU Name AMD Turion 64 X2 Mobile Technology TL-60 CPUID Revision 00060F82h CPU Speed: CPU Clock 2000.23 MHz CPU Cache: L1 Code Cache 64 KB L1 Data Cache 64 KB L2 Cache 512 KB (Asynchronous) Motherboard Properties: Motherboard ID <DMI> Motherboard Name Hewlett-Packard HP Pavilion dv9700 Notebook PC BIOS Properties: System BIOS Date 11/29/07 Video BIOS Date 11/16/07 DMI BIOS Version F.25 --------[ Power Management ]-------------------------------------------------------------------------------------------- Power Management Properties: Current Power Source AC Line Battery Status 100 % (High Level) Full Battery Lifetime Unknown Remaining Battery Lifetime Unknown

Hi i did that but got this msg The text that you have entered is too long (160052 characters). Please shorten it to 20000 characters long. snooky

Hi I forgot to introduce myself, I'm knocking on a bit 47 now :eek: had a PC of some sort or another for about 15 years (anyone remember Windows 3.1) Anyway I haven't learned much in all that time, so maybe I can start to do things for myself with your kind help. Great forum! snooky.

Seth you are a bl**dy genius! Thanks so much it's been a real pain having to access my mail from another PC. Cheers again snooky

Hi I just did that & yes that's right there are 4 icons I did them all & all working correctly. The second one down Speakers Bluetooth SCO Audio has a tick next to it. Thanks for the warm welcome.

I deleted a cookie by mistake in my Orange Webmail. Now I can't open it, when I try to log in with my password etc it says "it seems your browser does not accept cookies please go to help to learn how to enable cookies" But when I go to the Orange help page it say's OOPS this page has been moved click here but nothing happens! I have a HP laptop with Vista. The instant before I clicked delete on the cookie I'm sure it said something like.... doubleclick DART or similar. Any ideas? Cheers snooky

Hi I have a HP Pavilion DV9700 laptop running Vista which was fine until yesterday when I decided to install some windows updates. 3 out of the 4 installed successfully. Since then the sound doesn't work & the little touchpad mute button no longer turns orange when touched. I tried system restore several times but on restart the message "System restore was unsuccessful & your files have not been changed" (or similar) I tried to roll back the Conexant driver to see if that would work, it didn't. I did a search & downloaded & installed the driver again...nothing. I did the diagnostic check & it says everything is working. I've done a little browsing around & it seems there are a few similar problems with this. Any ideas please? I'm a novice too so that doesn't help much. http://www.bleepingcomputer.com/forums/style_emoticons/default/sad.gif Cheers Snooky