BloodPark

I use Norton for both my firewall stuff and to scan my computer so I do not have Windows Firewall set, as I use Norton for most security things like that. I do not have any other anti-virus software, either.

I have attempted to do all of the things that you suggested, and the problem is still happening in IE, but I sincerely thank you for the time you've all taken to try and help me out. I have to admit that I don't quite know what 'malware' means, or is. If this turns out to be the issue... can I just ignore it? Or is that inadvisable? How can it affect my computer? Firefox is working and as opening my emails was the only apparant issue, and now that I have overcome that, is it worth persuing this any further? I only ask these questions, not to dismiss the issue, but the word 'malware' scares me. Is this going to be fixable?

Yes, that was how I reset. I was using IE8. I know registry cleanups can affect things, but I did note before that I only installed this software AFTER the problem occured (sorry if I didn't make that clear before). And yes, Windows updates automatically and I currently have all of the recent updates. And Firefox is working absolutely fine :D But I still would like to fix the IE problem... you know... just incase this decides to die also. I noticed that no-one's mentioned Java. So it's absolutely nothing to do with that then?... shows how much I know about computers! By the way, thanks all of you for your fast replies x

Just to let you know, I have started using Firefox and the problem has gone away! I can open my emails and everything is lovely. So recommended action for now? Do I need to uninstall IE or something? And as this now does appear to be an IE fault, does anyone know how to make it disappear completely?

I downloaded and used it for the first time today. It is called 'RegCure'. I only tried this because I kind of feel like I'm running out of options. I have never done a registry cleanup before, and am only going off the advice I can find on the web... which has so far turned out to be a bit useless (this is the same reason I uninstalled the Google toolbar... but still to no avail). I was at Uni today and have discovered that I am able to access my open my emails from other computers, but it is still not working on my laptop. Do you know then how I can arrange for someone from the security team to have a look? Do you not think it's anything to do with Java?

Hello everyone, Yesterday I started having the problem whereby on my Hotmail account (on IE), I can sign in and reach my 'Mailbox' screen, but from there am unable to click on any of my emails to open them, or move to a different folder... 'Junk', for instance. I also have notice that on Facebook, I am unable to post anything new, comment on anything or look at my notifications. I can click 'submit', but nothing happens from there. I have a feeling this is something to do with Java as when I try and click on my emails, 'javascript:;' appears in the bottom left hand corner of my screen. Does anyone have any advice, please? I'd be really grateful as it's driving me crazy. The emails are piling up something rotten! If you need any more information about the system I am using and whatnot, please let me know. I'll be checking back here every so often because nothing seems to be working. Thank you very much in advance, Leanne x Things I have tried: -Uninstalling all previous Java programs and then reinstalling the newest one -Re-setting Internet Explorer -Registry clean-up -Adjusting internet settings to make it less 'protective' etc

Okay, thank you.

when you both are signed in, are you able to chat with anyone else except your mother? Yes, she is the only one I can't chat to. can you both use the internet at the same time but not messenger? Yes, using the internet is fine for both of us at the same time, it's just when we come to use Messenger that we can't talk to each other. Is it that you can't have one person using an IP address talking to another person using the same one? I could always take my laptop to my boyfriend's tonight and see if I can connect with her there, and that should say whether it's just a problem about using the same internet or the two Messenger addresses aren't connecting for some reason.

Yes, via a router. We have wireless broadband in the house that we both connect to.

Windows Live Messenger, Version 2008 I assume she uses the same version as she has recently downloaded it.

My step-mother has recently got a Windows Live address so that she can talk to contacts via Messenger. I have too got Windows Live Messenger and the plan was when I run off to University, I can still chat to the family and ask the crucial questions such as "What do I do with socks?" and "I seem to have lost all of my forks, please help me!". Yes. This was the plan y'see. To test it out, however, it didn't work too well. On my list she appeared offline and on her list, I was offline too. Is this because we are on the same internet connection using laptops? We can both talk to my sister, but she is in a different house altogether. I've also been told my step-mum and sister tried it out at this house, but with one on the main computer and one on the laptop and it worked fine. Is there someway we can correct this issue so we can chat to each other? Or do I just need to be on a separate connection? Sorry if this has a ridiculously obvious solution, such as indeed using a different internet source, but I just thought I'd ask incase there was someone who knew what we could do. Thank you!

Animal Alpha - Catch me I have no idea what's going on, but I like it... :)

Wednesday 13 - Bad things Just 'cus it's so classy :D

Edison Lighthouse - Love grows where my Rosemary goes I'm big into metal, but that doesn't mean I can't go and steal some of my grandad's records from time to time :D

Thank you ever so much, to everyone! You're all ridiculously nice and know what you're talking about. I feel confident that if I have another issue, it's likely you can help me out. That's awesome! Thank you. :)