sportingman

Hi Jelly Bean, I suppose your right, thanks for the reply. Best William

Hi, I need to send my computer off to be repaired. But am a little worry about the security of my personal information. I don't keep any sensitive information on any files etc. Would very much appreciate if some savvy individual on here, could suggest some safeguards. Unfortunatley I can't get a technician to come down and fix at my home, which would be a much better option. Even more annoying is that the computer is only two months old. Any advice on this subject would be useful. Thanks in advance. William

Hi Starbuck, Thanks a lot for your quick reply, much appreciated. I did manage to remove AVG through the same link on their site> But have reinstalled AVG. Unfortnately it appears some users are having the same problems, since downloading the latest 2010 edition. So will take a look at your suggestions. And once again, thank you. Best William

Hello After having problems getting general errors when trying to update, I tried to remove AVG, and reinstall without success, had to cancel installation. Getting error code OXE001DOZB. I am now also getting Window Security Alerts, informing me that AVG is not up to date. Also I cant even upgrade AVG as it now shows binary files, when I try to download. I'm using XP windows operating system. Already tried the AVG forum. Would it possible to install another Anti-Virus program, as at the moment, my computer is unprotected. I would be very grateful for any advice. Best William

Thanks for the replies. To be honest I got myself into a right mess a couple of days ago . It appears that the problem is cause by a bug in the internet explorer software. Also Jelly Bean I shall follow your instructions and let you know how things go. Best William

How do you edit your message, I can't see anyway of editing, no edit buttons!

Hello I seem to be getting this microsoft message quite often This window is busy. Closing this window may cause problems. This time despite using windows task manager I could not close the message. Then unfortunately due to sheer frustration and having a bad day all round, crass stupidity surface, and I decided to close it anyway as I put it down to my slow and old computer and would be replacing it soon. I have also been getting the low in memory message from Microsoft. After doing some google searches the opinions seem to varied, ranging from malware, virus, to nothing at all. I would be really grateful if someone could advise me what to do here as I am a little worry now and annoyed with myself. :o Best William

Hi RandyL Thanks for a very comprehensive reply, much appreciated. Actually I did not word my reply correctly. I should have said, I only click on the paperclip not pin, and view the name of the attachment. I did not open it! But in any event will follow your guidelines to be safe Thanks Again William

Hello Received this afternoon a e-mail purported to be from Sun Country Airlines, thanking me for purchasing a airplane ticket for $700 on my credit card. I was 99.9% certain it was a hoax. They also said that the details were contain on the receipt which I could print out by opening the e-mail attached.zip file. Unfortunately I was stupid and panic, and although I did not open the attachment, I did click on the pin, more out of curiosity then anything else. I should have know better, then to be so dumb. After googling I have found out that the attachment contains the virus Trojan.Zbot-1715, and worrying this malware problem can be used to gain remote access to the recipient's computer. With remote access, the attackers can root around the computer and harvest log-ons, passwords and other information stored on the recipient's machine. I have scanned my computer with AVG, nothing located. And will used other programs. The problem his, I am not sure whether the computer has got the virus or not? I would be grateful for any advice, as I am now quite worried about it. Best Regards William