cpw

Quick questions Hi Danzil, Thanks for sticking with it mate. As I said, its more of a niggle than anything fatal but ok lets see what we can do. Just a couple of quick questions just so I'm clear about what I'm doing. 1. I've downloaded & installed the software from your link above. Do I run that first and report results before I try anything else? If so, do I use Start>Run>Qfecheck.exe? 2. Looking on the Add/Rem list, there is nothing actually called Windows Installer 3.1 listed. Does it have a MS reference (KB***, Q*** etc) that it might be listed under instead? 3. Removing & Reinstalling SP3 would be a biggish job which last time I installed it took forever, can we try that one last if necessary? Thanks, Col.

Aargh, it's come back to haunt me! Hi all, Here we go again, good job the adminstrators didn't close this thread yet! I was telling the truth, honest. After coming out of the safeboot option I restarted the PC a couple of times to make sure that renaming the folder really had cured the problem. Yep, everything was fine. Came back the next day and what happened? You guessed right, it was trying to install the same old update again. :eek: Still, as it doesn't actually interfere with anything and is more of an irritation than a hardship, I reckon I'll just have to live with it for a while. The PC is due for replacement anyway, but finances don't allow it quite just yet. :)

Hi all, RandyL, this is a link the thread I started with AVG on this one. Unfortunately a lot of the info requested and sent had to be on email but there's quite a bit on forums.avg.com in the version 9 section. AVG Forums - Web page Loading Failure Trazza, AVG do say that v9.0 will work fine if you don't use the ZoneAlarm firewall. I don't know anything about Comodo and I'm not qualified to offer any advice on what the best thing to do would be. However, I've decided to keep my ZoneAlarm firewall and change my antivirus software to Avast! instead. Thanks everyone for all the helpful info. Col.

Hi everybody, Quite a few people have been experiencing problems with web pages hanging and not loading properly after upgrading their FreeAVG antivirus software from v8.5 to v9.0., this was down to a LinkScanner problem which AVG announced had been cured in v9.0.707. The cure however didn't seem to work in a lot of cases, including mine. AVG have now found the cause to be major conflict problems with v9.0 and the ZoneAlarm firewall. The AVG tech people are currently working with their counterparts at ZoneLabs to try and resolve the issue. Hope this info helps answer questions from anyone who's having the same problems I had. cpw.

Bingo! Hi all, Success! I was hitting F8 at the right time, it just wasn't doing anything. Using msconfig to initiate a safe boot was fine though. Many thanks Danzil, I hadn't thought of that. Dohh! Renaming the software distribution folder seem to have done the trick, the shutdown options box isn't telling me there are updates to install every time I switch the PC off now. Thanks Danzil and RandyL for sharing your knowledge, it's much appreciated. Best regards, cpw.

One of those days... Hi folks, Er, slight technical hitch Danzil. Tapping F8 at startup doesn't do anything, it has no effect whatsoever. Any other way to boot up into safe mode? Can the folder be renamed in normal operating mode or is would that not be advisable? cpw.

Hi Danzil Really not had much chance to try it but I haven't forgotten nor am I ignoring the advice, honest! Really appreciate everyone's help, thanks loads. Hardly been on the PC recently but I've printed out your instructions so I can give it a go asap. Don't worry, I'll definitely let you know how it goes. Catch ya later, Col.

Hi Trazza, AVG seem to have rolled out v9.0 before it's been properly debugged and a lot of people (including me) have been complaining long and loud about it, trying all the "fixes" their tech people have sent out, with very little success. If you check out the FreeAVG forum, you'll find a link to an uninstall tool which seems to do a more thorough job of removal than the add/remove programs facility. If you did want to go back to v8.5 there's a link to that on the forum too. You'd probably be better off following RandyL's advice about alternatives though, because AVG claim they won't be supporting v8.5 from December.

Hi guys, Thanks Danzil, I'll do that and see what happens. Don't have much time to try it right now, but I'll give it a go asap and report back. Colin.

Lets try that again Sorry Randy, I tried to insert a screenshot but it didn't work. Downloaded the patch using your link to the MS download site and ran it. The installation wizard got so far before come up with this error dialog box: “Setup cannot copy the file updspapi.dll.ref. Ensure the location specified below is correct, or change it and insert ‘Windows XP System Files’ in the drive you specify. Copy files from: C:\windows\system32\preinstall\winse\wxp_x86_0409_v1.”

Brought it in from the MS download site as requested, then ran it. The Install Wizard got so far then came up with this:

Very odd Hi Randy, Yes I do have SP3 installed, as stated in my original post. However, your comments about the age of the patch got me rummaging around in my update history to check if I'd already got 898461. I have. This raises the two questions of why was a 4 year old update that I'd already installed once included in the latest batch of updates and how do I stop my PC trying to install it again? Col

Another refusal Hi everybody, Sorry RandyL, that didn't work either. FreeAVG Antivirus doesn't include any facility for turning it off so I had to uninstall it altogether, then I turned of the ZoneAlarm firewall. I don't have Windows Defender installed anyway. The KB898461 patch still refuses to install itself. Usual thing, as described in the MS fix (that doesn't work, at least not in this case) and my original post. I really don't know what to try next. :confused2: Regards, Col.

Not quite. Hi Randy, Hmmm. Oh that things were that simple... :rolleyes: Followed your direction and renamed the file as suggested in the MS article above then tried again to install the patch. No change, exactly the same thing happened as before. It may be pure coincidence, but just after doing this my Outlook 2000 announced an error and shut itself down. Oh well... Lol :)

Hi Randy, Thanks very much for pointing me in the right direction. I've renamed the file as suggested and will now try it again. I'll come back and let you know what happens. Colin.