zoezozo

i did it in the order you said and its all sorted out thanks millions your a star :)

thanks for that am on with the antispyware scan now will let you know the outcome

I have a banner keep popping up with the message "you have a security problem" its in the icon bar at the bottom of the screen and its a red shield with a white x. Im really new to all this so all help would be really appreciated. :confused:

hiya my name is zoe and have had pcs for years but just got a laptop and since then it has all gone down hill and been having no end of problems. am hoping someone can help me pls pls pls as i dont have a clue about my little laptop friend x :confused: