kazanne

Sorry to be really thick here:confused:I have keyboard,mouse,Thompson speedtouch Router,monitor,printer,speakers,connected,nothing else as far as i know:rolleyes:

I have noted this when I have tried to repair PC, Startup cannot repair PC automatically Problem details: Problem event name:Start up repair V2 Problem signature 01: ExternalMedia Problem signature 02: 6.0.6.000.16386.6.0.6001.18000 Problem signature 03: 6 Problem signature 04:524296 Problem signature 05:No BootFailure Problem signature 06:Bad Patch Problem signature 07:0 Problem signature 08:3 Problem signature 09:WrpRepair Problem signature 10: 10 OS Version 6.0.6000.2.0.0.256.1 Locale ID: 1033 I don't know if this will mean anything to PC experts,to me it's gooble-de-gook,but hopefully it will be a clue

The guy still hasn't got back to me,I will try again,I have looked at that link Seth,but I cannot get into windows to do any of that,it either loads forever or gets stuck on the message i posted a few posts ago,so I'm still trying.:o

Sorry Sorry haven't got back sooner,I am still waiting for the guy who built the PC to come & look at it .He came once & could not do it,but he is coming to clean the hard drive etc,so I will let you know how it goes,I haven't re-installed Windows Vista yet as he wants to see if he can do it so that I wont lose all my data,but as a last resort,I guess that's what it will be.will get back to you asap.:)

TooTech,I do know the person who built it for me,but will not see him till later I will get the relevent info,I have also contacted Microsoft,so fingers crossed.

OK thanks for all your time & help,i'll re-install & hope for the best.

I have switched PC off overnight,this morning I still cannot get past the !! 0xc0190036 !!4798/87511 (license,rtf) message, would it hurt if I just install the windows Vista again ?

I did have a lot of the updates not installing,so much so I didn't bother installing them for a while,as for the system restore the only option I got was the date the update was installed!! maybe that is why the resore failed,however I will carry on trying some of the links you have sent,thankyou for your patience

Would it pay me to just reinstall windows Vista from my disc?

Restore failed due to an unspecified error,the file cannot be opened transactionally because it's identity depends on the outcome of an unresolved transaction ( 0x80071AA7),so I seem to still have a problem.;)

ok now it's gone through the repair stage it is now checking files,but seems to have stopped on this one. !!0xco190036!! 4798/87511(license.rtf)

OMG,I have been into bios & enabled the dvd rom drive,it is now reading the installation disc & is now doing the repair,thankyou so much guys,hopefully this will not take too long & it will be up & running again,I wouldn't have been able to do that without you,so thanks so much.

Hi TooTech,have tried booting it up with the disc in,it just comes up with 'windows error recovery'and I'm not sure where to go from there,I will also take a look at the link you sent,thanks so much

Thankyou both for your help

My disc just says Windows Vista Home basic This disc contains 32-bit software only,on the box it says OEM System builder pack and there is a serial number etc.:(