i've been vague because im no expert, i've tried explaining the best way possible.
Apart from help with my laptops virus, (eventually doing a system recovery) this forum ain't exactly overflowing with great advice.
I've been on a painfully slow elimination process to sort this game installation problem out, the only real problem since i've had a computer, so i've asked a few different questions on here that could be related to this issue. I've had next to no advice from Hp or Konami. And scraps of info from the web in general.