tismehi

When I finish what I am doing with my laptop, I always close the lid. When I need it again, I simply open the lid and it works. Today that changed for some reason. Now when I open the lid, no connections are available. I have to restart the laptop in order for my router to be found. It is an Acer Aspire E15. AMD A9-9410 dual core. 8GB ddr4 ram. 128gb ssd. 1tb hdd

I pressed and held the power and volume up buttons together until I got a list of options. I selected factory reset. Then rebooted. I'm not sure what version if Android is installed on the machine but I know that it is a Lenovo Yoga 10". No one remembers the email or password which was used to set it up when I bought it.

Thanks. I'm sufficiently interested to maybe give this a go but having read the details I'm really in the dark as to what "non efi and non uefi" is. I've never ever heard the terminology.

I use a tablet and a laptop. Both machines are really "asking" me to replace them; faults; age, etc. I was recently looking at "2 in 1" machines and wondered if there's a machine that has both Windows and android operating systems, obviously for use in the required mode. May well be a silly question, but I have to ask.

i keep getting this message "btvstack.exe - sysyem error utils.dll is missing. its an acer aspire v5 laptop. win 8.1 i3 4gb ram. 500gb hdd. i've searched online and got thousand of answers. so i thought i'd ask the experts.

thanks for the replies. i have an epson xp 315. i would not know how to create an image of my existing set up, but i will have a look and go for it. thanks again.

I've so far resisted the temptation to move from w 8.1 to w 10. My concern is that I'm worried that things like printers, routers, etc, will have trouble working properly. I'm wondering is the level of support for w 10 at a healthy stage at this time - or should I wait.

i uninstalled the windows live essentials , restarted and reinstalled. it is now working again. so i now have 2 ways of getting access to my mail.

thats a solution Ken, thanks.

don't know much about that Ken. mail works in the windows 8 apps but not using the desktop shortcut. quite frustrating.

i use windows livemail on my windows 8 acer aspire v5 laptop. there is plenty of free hdd and sufficient ram available. a few weeks back after i clicked the mail icon, it said no new mail. i knew this to be incorrect as there was new mail on my smart phone. i looked on the net for answers and was led to microsoft where i was advised to delete the live mail account and reinstall it. i did this and all was well until this evening when the same thing happened, as before. tonight it said there was no more new email but there was on my mobile phone. any suggestions?

hi Randy, yes I always use the proper safe removal process for sd or usb devices. If I turn off the machine, remove card, restart the machine then reinsert the card, nothing happens. the card is not accessible. tonight I ran "slim drivers" program and it suggested i needed a driver for the realtek device so I proceeded to let it instal. it suggested repair and now I've discovered that if I shut off the machine, insert the card and then switch on, it then finds the card ok & I'm able to use it. weird or what?

hi Nev, once i safely remove the sd card, the sd card reader disappears altogether. before i remove the card, i check that i can check the content, (photos). I've tried this with 3 different cards and different brands too, same result. To access sd card contents, i first must insert the card, then uninstall the driver, restart and scan for hardware changes. when i complete these steps, the card then appears with a yellow mark. i then install the driver Ken recommended and it installs ok. It works fine until i remove the card and then I'm back to square one again.

cheers again Ken, i uninstalled the driver then followed your link and unzipped, updated and the reader worked - once. after i removed the sd card and reinserted it, the reader disappeared again. I've tried this with different cards with the same result. so it would appear to me that the reader is faulty, at least most of the time. Joe.

hi Ken & Nev, thanks for your help. i uninstalled the driver and restarted. i now have a yellow exclamation mark, - no surprise there. in pci device properties it states: The drivers for this device are not installed. (Code 28) There are no compatible drivers for this device. To find a driver for this device, click Update Driver. of course I search the internet for the driver but it says none are available. I'm wondering is this worth the hassle as the cards can be used another way, however cumbersome. Joe.