vickime2u

OK thanks, I've emailed them, so just waiting to see what they say. Also, a previous error message they came up when I was trying to format it was when I was choosing to re-install the OS, when choosing a partition all it shows is the following message 4 times: "Unknown Disk (There is no disk in this drive)" It doesn't respond to pressing C to create a new partition, and when pressing enter to set it up, the following error shows: "A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: setupdd.sys PAGE_FAULT_IN_NONPAGED_AREA" I dont have a clue what that means, but im guessing its serious.

Yeah I've tried the system recovery with no success. I'll give HP a ring. Thanks.

So if I buy Windows XP, it should work? Other than that, is buying a new pc the only option?

OK, any idea why 98 isn't working? Also, shouldn't I have been given the disks when I bought the pc? Thanks.

I've tried the system recovery, but its made it worse than before, all my programs dont work, even after re-installing them. So I just want to start afresh and format it. I've tried my Windows 98 disk that I had from my old pc, but after formatting it and installing 98 it comes up with an error and doesnt get far enough to load up the desktop. Where can I find the model information without being able to access the desktop?

It's a HP pavillion home media centre PC.

Hi, I need to format my pc, I have tried to do a system recovery, but it hasn't solved my problem. However when I bought my PC I wasn't given an XP disk, and was told that XP is stored on the PC. So how can I format the computer now? Thanks.