markh

It has a yellow ? mark marked other device with a + to the left of it. When you click the + it drops down to two further yellow ? beneath it both saying unknown device. It says nothing else. I have also just noticed that the 'safe to remove' pops up when my power lead is moved and not giving full power. I have just experimented by pulling the power lead out and when I do it pops up. As Tootech says it must be power related. But now the yellow ?'s will bug me! I am off out now but will look in this evening. Thanks, I will have a pint for you!!

Now 'do nothing' is the answer I like! Many thanks, again much appreciated.:p

Sorry! Thanks, Yes there are, there is one, then a + sign which drops down to another 2 saying unknown device.

LOL told you.......where is device manager please. Thanks.

Having kindly being helped by the team to clear all viruses this morning. I am getting a pop up in the bottom right hand corner of my laptop saying I can safely remove hardware 'Broadcom NetXream Gigabit Ethernet' but I think this came up before I had problems. Does anyone know what this is? Is it safe to remove or do I need it? Any answer gratefully recieved but please don't get too technical with any answers as I am the village idiot, AND I COME FROM A LARGE VILLAGE!! :p

Will do! many thanks. THANK YOU! MUCH APPRECIATED!!:p

Found answer to severe anti virus problem here this morning after spending hours searching everywhere. Problem now completely resolved, many thanks. Even I could follow instructions!! :p

Security problem and antivirus pop ups Having spent hours stumbling around the network trying to find an answer to the same problem as Zoe (which would not cost me loads of cash!). I found Randy's answer here. Problem completely resolved for free!! (I have sent a donation though!). I have also become a member. Thank you, thank you, thank you. I am well happy!:p Must add as well as pop up I had various antispyware products attempting unrequested scans and also a site opening its own window in explorer sending me various adverts.