handbaggirl

Let me know if the other router works, i havent found a spare one to try, have had ok connection, going to change isp soon, but disabling the wireless connection on the hub settings (type in "bthomehub.home " in your browser to access her hub, you will need her password, the one that came with the hub unless she has already changed it.) seemed to make a bit of a difference, ie ..helped a bit in that my computer did actuall "see" my hub

Yes i have filters on all my connections, i started up this morning and was connected ok, think i will move to o2, at least they have uk based help lines and only i year contracts, cheers for your help :cool:

thanks, i will see if anyone has a spare, i couldnt believe it either when they told my it was working ok, so insistent on me paying for an engineer, not long till my term with them is up..fingers crossed it will be working tomorrow when i start up

spoke with bt help centre for ages re this hub and they insisted it was working properly, all they wanted to do was charge me for an engineer to come out, im nearing the end of my sign up term so im considering ditching them and going elsewhere. i am hoping the new driver will help...thanks

i am happy to use the cable, but im still getting the connection problems mentioned above, have had the cable in since day 2 , to be honest i didnt think you could get many problems if you used the cable, windows also updated the driver for the network adapter today, so im hoping this will help, when i looked at the hub manager, its said i was connected to the internet..true..but it said i had no ethernet connected to the hub..not true?

sorry, forgot to say, i saw in another help forum someone said ito disable the wireless connection,imy wireless connection wasnt in use but i have now disabled it, if that is of any help

back agian...this morning, no connection, reset the hub while using the local area connection diagnosis help, again it was detecting no valid ip configuration, have now this to show you Microsoft Windows [Version 6.1.7601] Copyright © 2009 Microsoft Corporation. All rights reserved. C:\Users\Diane>ipconfig /release Windows IP Configuration No operation can be performed on Wireless Network Connection 2 while it has its media disconnected. No operation can be performed on Wireless Network Connection while it has its me dia disconnected. Wireless LAN adapter Wireless Network Connection 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Wireless LAN adapter Wireless Network Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : home Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Link-local IPv6 Address . . . . . : fe80::f422:2e85:7d69:47db%13 Default Gateway . . . . . . . . . : Tunnel adapter Local Area Connection* 9: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 12: Connection-specific DNS Suffix . : IPv6 Address. . . . . . . . . . . : 2001:0:c612:102:2000:1ef8:3f57:febf Link-local IPv6 Address . . . . . : fe80::2000:1ef8:3f57:febf%12 Default Gateway . . . . . . . . . : :: Tunnel adapter isatap.{59258B41-FBD9-45B2-9A97-F8FC4CD617B9}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter isatap.home: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : C:\Users\Diane>ipconfig /renew Windows IP Configuration No operation can be performed on Wireless Network Connection 2 while it has its media disconnected. No operation can be performed on Wireless Network Connection while it has its me dia disconnected. Wireless LAN adapter Wireless Network Connection 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Wireless LAN adapter Wireless Network Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : home Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : home Link-local IPv6 Address . . . . . : fe80::f422:2e85:7d69:47db%13 IPv4 Address. . . . . . . . . . . : 192.168.1.64 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.254 Tunnel adapter Local Area Connection* 9: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 12: Connection-specific DNS Suffix . : IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:73b8:2833:1b83:3f57:febf Link-local IPv6 Address . . . . . : fe80::2833:1b83:3f57:febf%12 Default Gateway . . . . . . . . . : :: Tunnel adapter isatap.{59258B41-FBD9-45B2-9A97-F8FC4CD617B9}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter isatap.home: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : C:\Users\Diane> after resetting hub and using the network panel to try and resolve it i finally got online, this seems a bit like an intermittent fault i had when using xp, some days i had no connection and if i disabled then re-enabled the connection all was ok, sorry to have to ask for help again

havent tried to connect wirelessly again as i was just pleased to have any connection, i will see how it goes, thanks

my old computer is disconnected, i only had problems on the old one with the hub dropping the connecting for hours at a time,BT was no help in trying to resolve it, my new computer has stayed connected since start up this morning, with no drop in connection Microsoft Windows [Version 6.1.7601] Copyright © 2009 Microsoft Corporation. All rights reserved. C:\Users\Diane>ipconfig /realease Error: unrecognized or incomplete command line. USAGE: ipconfig [/allcompartments] [/? | /all | /renew [adapter] | /release [adapter] | /renew6 [adapter] | /release6 [adapter] | /flushdns | /displaydns | /registerdns | /showclassid adapter | /setclassid adapter [classid] | /showclassid6 adapter | /setclassid6 adapter [classid] ] where adapter Connection name (wildcard characters * and ? allowed, see examples) Options: /? Display this help message /all Display full configuration information. /release Release the IPv4 address for the specified adapter. /release6 Release the IPv6 address for the specified adapter. /renew Renew the IPv4 address for the specified adapter. /renew6 Renew the IPv6 address for the specified adapter. /flushdns Purges the DNS Resolver cache. /registerdns Refreshes all DHCP leases and re-registers DNS names /displaydns Display the contents of the DNS Resolver Cache. /showclassid Displays all the dhcp class IDs allowed for adapter. /setclassid Modifies the dhcp class id. /showclassid6 Displays all the IPv6 DHCP class IDs allowed for adapter . /setclassid6 Modifies the IPv6 DHCP class id. The default is to display only the IP address, subnet mask and default gateway for each adapter bound to TCP/IP. For Release and Renew, if no adapter name is specified, then the IP address leases for all adapters bound to TCP/IP will be released or renewed. For Setclassid and Setclassid6, if no ClassId is specified, then the ClassId is removed. Examples: > ipconfig ... Show information > ipconfig /all ... Show detailed information > ipconfig /renew ... renew all adapters > ipconfig /renew EL* ... renew any connection that has its name starting with EL > ipconfig /release *Con* ... release all matching connections, eg. "Local Area Connection 1" or "Local Area Connection 2" > ipconfig /allcompartments ... Show information about all compartments > ipconfig /allcompartments /all ... Show detailed information about all compartments C:\Users\Diane>ipconfig /renew Windows IP Configuration No operation can be performed on Wireless Network Connection 2 while it has its media disconnected. Wireless LAN adapter Wireless Network Connection 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Wireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix . : home Link-local IPv6 Address . . . . . : fe80::b911:7762:fb1b:41c1%14 IPv4 Address. . . . . . . . . . . : 192.168.1.65 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.254 Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : home Link-local IPv6 Address . . . . . : fe80::f422:2e85:7d69:47db%13 IPv4 Address. . . . . . . . . . . : 192.168.1.64 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.254 Tunnel adapter Local Area Connection* 9: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter Local Area Connection* 12: Connection-specific DNS Suffix . : IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:308d:2c49:3f57:febf Link-local IPv6 Address . . . . . : fe80::308d:2c49:3f57:febf%12 Default Gateway . . . . . . . . . : :: Tunnel adapter isatap.{59258B41-FBD9-45B2-9A97-F8FC4CD617B9}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Tunnel adapter isatap.home: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : home C:\Users\Diane> hope this give you the info you need

did as saked, 4 pkts sent 4 pkts received, no losses..so maybe its all systems go???

Hi, started up this morning and was connected..wired..right away, used this router on the old pc and it was ok, no exclaimation marks, will do what you asked but im hoping its sorted itsself out, thanks

Further to my earlier post, i turned off the pc, on restarting i had no internet connection, despite being wired in..after trying to troubleshoot it i got a message saying local area connection doesnt have a valid ip configuration and default gateway unavailable, i then clicked on to the "view your active networks "clicked where it showed my hub then clicked to change it on the screen showing, home, work, public, picked public network, i then got a connection, but earlier it was already on the public network choice..this is driving me mad !

the connection was ok wired earlier today, but when i came home windows said it couldnt detect any connection even though i had the cable plugged in!, ran the bt cd to enable wired connection, i see lots of neighbours connections, but not mine, but yesterday it showed mine and could connect after i changed the channel, today it didnt show mine , then after 4 refresh and a hub reset it showed mine but wouldnt connect to it, device manager says all is working ok

Hi, got a new windows 7 HP used to had xp, my home hub was playing up, no connection, was using wired connection to old computer, BT kept trying to get me to pay for an engineer, saying it was probably a problem here, since i said no to one coming out, connection hasnt dropped once, on this new one, on day one i set up wireless all went ok, next day no connection, eventually put in wired connection, changed channel in hub, all ok, this morning, no connection, have had to use wired connection, my hub isnt showing on list of available connections, tried all the troubleshooting but nothing helps..any ideas?

thanks:D