princessamme

Right i installed that link you gave me but still no success. I had my computer built for me, i didn't build it but it wasn't shop bought. and it is IDE i think. I went on device manager and it says IDE channel four times.

thank you very much for all of your help with this. I have tried returning it but they have said that if it is a compatablility issue then I cannot return it as i should have known this wud happen apparently :mad: Is the bios thingy complicated cos i really won't know what im doing so i don't want to risk ruining my computer. But would be willing if you could show me step by step in complete laymans terms :P

yeah when i installed the drive vista came up in the bottom corner saying installing drivers, then it said installation complete your device is ready to use, or something along those lines anyway. The computer can find the drive and it's coming up in 'my computer' the problems arise when i put a disc in. I tested the drive on my brothers computer and it bloody worked first time so the drive's definately not faulty. my brother has vista 32xbit so could it have something to do with that? my motherboard is Gigabyte S-series GA-M56S-S3.

It says in the read me of that one This firmware software only works in windows mode with Windows 98/ME/2000/XP. I have vista 64bit. should i still use it? I installed the driver from the other one. All the connections were in right, it's a sata connection thought so I have no idea what all that about jumpers was. anyway it said that the drivers were already up to date so :confused:

okay this may just be me bein thick but can i just check, in the readme it says Not following the subsequent update instructions explicitly will result in permanent damage to your drive, for which LG will not be responsible so i kinda wanna get it right, Connect the drive as¡°master¡±by it self, on the secondary IDE controller with no other device on the same IDE cable, making note to set the jumper on the back of the drive to the¡°master¡±position What jumper is it talking about there was nothing on the bak of the drive and what is an IDE controller?

ok just did that it came up with an error message saying my computer does not meet the minimum requirements so the update has been cancelled. Im assuming that's because it's not a HP computer that right?

the problem is that my computer was not just bought, i had it made so i don't kno where to look for firmware. I have a Nvidia Geforce 9500 Gt graphics card AMD Athlon 64x Dual Core Proccessor and a Gigabyte S series nforce 560/520 motherboard from what i have got off device manager so don't know if that helps. Thanks very much for your help i appreciate it

okay did all that, my computer said installing drivers, then successfully installed, i put an audio cd in and same result, computer went ridiculouly slow then crashed. The only cd i got with it was that so i assumed it had the drivers on it somewhere. its an LG GGC-H20L drive if that helps btw

im assuming the optical link is the sata connection btw?

no i didn't, there was nothing in the manual about that, :( have i broke it? The software was cyberlink hi-def suite.

I recently purchaced a blu ray internal drive, I thought it would be a simple job connect it up and install the drivers. However ive connected it up and my computer is recognizing it in device manager and saying it is working properly but the drive cannot find any discs not just dvds i have tried games and audio cd, my computer just freezes up and crashes when i try to open the drive in my computer. I have installed the proper software and updated it on the internet and it is definately plugged in correctly as the blue light comes on and the drive opens and closes so it's not a power issue. I am certain that is not due to my computer not being fast enough as i have more than all the minimum requirements needed. Is the drive faulty or is there something i need to do to my computer settings to make it work? thanks for your help