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Because you've paid for your antivirus software, you should be able to get free support from Computer Associates directly. It might be worth letting them know the trouble you're having as they might be able to apply it to others. I noticed other varients of your bug in their latest definitions so it's possible they'll have a fix shortly.

You can try the following: 1. Turn off System Restore - Start > right click on My Computer > Properties > System Restore tab > check Turn Off System Restore 2. Reboot in Safe Mode - At BIOS screen in start up continue pressing F8 until menu appears 3. Perform full scan with AV package 4. When scan is complete, reboot normally 5. If scan successfully removed bugs, turn System Restore back on

Technically speaking, you're only allowed one license per machine. This is typical of most software. BTW, True Image is a great program. I've been using it myself and have cloned a couple of failed hard drives successfully.

Another thing I'd suggest is at the same time you establish your encryption, rename your SSID broadcast signal. Once you've successfully connected your wireless devices to the router, go back into the router settings and turn off the SSID broadcast.

Kingpin, do you know the model number of your motherboard? If not, was your PC a prebuilt system (ie Dell, Gateway, HP, etc)? If it was prebuilt, can you give us the exact model number from the label on the back/side/bottom? This does sound like a setting in your BIOS but it will be easier to help you adjust the settings if we have an idea of what BIOS options are available to you.

I wouldn't recommend that at all. If you have an open 5.25" drive bay you could install some adapters to fit your HDD. Here's an example: Newegg.com - StarTech BRACKET Metal 3.5" to 5.25" Drive Adapter Bracket - Case Accessories

Whoa, whoa, slow down. Before spending all that money, you should try pulling your data off of the drive and storing on another PC. You'll need an adapter to connect your HDD to a USB port on another machine. Something like this: Newegg.com - StarTech USB 2.0 to IDE or SATA Adapter Cable Model USB2SATAIDE - Cables Once you've backed up any important files, you can try wiping your current HDD and reinstalling Windows. If that doesn't work, you can try purchasing a new HDD and reinstalling Windows on that. Once you have a working machine again, you can work on getting your files moved back.

A complete reinstall seems a bit drastic but if it works... The problem you're having is most likely due to your graphics card drivers (or lack thereof). You need to download the current drivers for your card. Then, you can adjust the screen resolution by following: Start > Control Panel > Display > Settings tab > adjust screen resolution slider toward More EDIT: jinx!

By dongle, do you mean a USB storage or wireless device? If so, have you tried removing that device before powering up the PC?

Connecting the two PCs together directly using their network ports would require a crossover cable: Ethernet crossover cable - Wikipedia, the free encyclopedia A normal Cat5e network cable will not work in this scenario. It's easier, however, to use either a router or switch to connect two or more PCs together. A router is helpful if you have broadband internet but a switch (sometimes called a hub) is cheaper. Both of these options would be faster than using a USB drive to copy files over.

Have you checked your BIOS to see if the drive is still listed? Does it show up in the Device Manager? (right click on My Computer > Properties > Hardware tab > Device Manager) If it's still listed in the Device Manager, right click on the drive your having trouble with and select Uninstall. Then reboot and see if it will reinstall the device.

When you say you just set it up, do you mean you built it yourself and just finished installing the OS or do you mean you just pulled it out of the box and turned it on? For how long did it work ok? Did you do anything different (ie install software or hardware) since the time when it worked?

A free converter I've used in the past is Super. I'm not an audio/video engineer at all and had some trouble understanding how to use it but after a few tries I've found it can handle almost anything. You can read about it here: SUPER © . Download link is at the bottom of this page: SUPER © videos For the most part, I've been using it to convert video from youtube (FLV) to AVI for our church. Once you get the hang of choosing the right settings for you it works great.

If you can boot long enough, there's a good software available for monitoring temps called Speedfan. You can get it here: Download SpeedFan - Access temperature sensor in your computer It's rather powerful so be careful not to make any adjustments that you aren't sure of but as a monitor it works great.

Hello all, I just registered here after a Google search for a troubleshooting solution. Turns out the answer I found was helpful and I thought I 'd return the favor by registering and offering my own advice to users. I enjoy helping users solve problems with their PCs and I hope the admins of this site won't mind me dropping in my 2cents :) I understand this site is primarily for UK users so I hope you don't mind a little help from the States. This is probably longer than it needs to be so I think I'll just go get my hands dirty. Thanks again for hosting the site.