Matteo

Hi guys thanks for your help. I tried running my PC from safe mode and then restarting which worked and now it seems to have cured the problem as it is restarting properly from a normal boot up :) Really appreciate your time and advice, Another happy customer :D

No I think it was a problem before installing new memory modules and these are the only additional items purchased for this computer. The memory modules are 2x1GB 5300 speed

Yes this is the bios I am trying to install but there are also other bios updates available and I have tried a couple of them after the 2.4.0 failed but I don`t think it is an issue with the dell updates rather an issue with my PC. When I try to restart my computer at any time whether updating or not I am still getting the same issue occuring. I was trying to get the bios updated as my new memory modules weren`t registering after installation and after phoning Crucial helpdesk (who i`d purchased memory modules from) they suggested trying to update my bios as this may be potential cause.

My pc is a dell dimension e520. I have been trying to update my bios via the Dell support centre and when it shuts down the computer to reboot it freezes after saying shutting down, the screen goes black as if it`s about to reboot but then freezes with the power light still on. I left it in this state for over ten minutes but as nothing happened I had to turn off mains supply and restart computer as normal. The computer will shut down properly using either the red button on start menu or the shut down writing on menu.

Hi guys/gals I`m new to all this so please bear with me. Basically my Pc will not reboot after clicking on restart or after I try to update my bios (which requires auto restart obviously). This seems to be preventing me updating my bios. My PC will shut down fine if shut down is selected from start menu but when selecting restart it will close any open windows and say its shutting down but will freeze at the point where it would normally power down. Any suggestions would be gratefully received as I am a self confessed dunce when it comes to computers :o