My PC has recently returned from the 'doctors'! The engineers have completed some sort of restore and this is having an adverse effect on the running of internet explorer (ie) and the associated service packs etc.
When I type in an internet address in the address bar, a second ie window opens and a blank screen appears and the PC freezes. I then have to do a 'ctrl, alt, del' to turn ie off. Pressing the home icon or selecting a favourite also has this effect. However, if I do a search using google and follow links, then generally all is fine.
I have tried to download an updated version of ie (currently I have version 6), but the same thing happens. I have also visited the Microsoft website to try and download a servicepack, but it does not allow me to option to download and a page within Microsoft's site says, The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem.
I have also tried inserting my Microsoft XP home edition CD into the drive in an attempt to re-install the original version of ie, but it is asking me to insert the service pack 3 cd, but I don't have this.
The PC went to the engineer late last week because it had a virus and I have ran a virus check and all is clear, which makes me think that it is something to do with the restore.
Please help!!