di_gamble

security settings for internet are medium-highm sec settings for trusted sites is low and the web site www. securesuite.co.uk is listed as trusted privacy settings are in as medium - no sites listed

hi - tried reset last night as advised above and just listed site in trusted sites there now but still no joy, it couldnt be anything to do with my internet connection could it? it brings everything else up ok thanks

hi thanks for reply took off toolbars but just tried again and still hasnt made any difference its internet explorer and windows vista basic if thats any help? thanks

hi i was wondering if someone can help - ever since mastercard securecode / verified by visa has been introduced i have found it very difficult to make purchases online i can enter my details on shopping site but when it says - confirm and you will be redirected to mastercard secure code / bank website for authorisation where i need to type a password in, the site seldom opens- it starts to load and says its loading even after an hour sometimes it has come up straight away but thats once in a blue moon, today for example i have been trying to purchase something for about six hours on and off and it doesnt work i have tried countless times! ive tried turning off pop up blocker and holding down ctrl key to see if that would open it in a new window but it still doesnt work its probably something really simple but i really dont know what to do! thanks diane